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Remote Claims Supervisor Jobs in Virginia (NOW HIRING)

Property Adjuster II

Newport News, VA · Remote

$60K - $96K/yr

Also assists or acts on behalf of the claims supervisor when required. * This is a remote, work from home position in Virginia * The selected candidate will ideally live in New Kent, Hampton ...

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Current or previous experience as a Claims Manager/Supervisor. * Experience handling complex non ...

Claims Specialist

Glen Allen, VA · Remote

$52K - $85K/yr

This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Receives Workers' Compensation claims, confirms policy coverage and acknowledgment of the claim * Determines validity and ...

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Current or previous experience as a Claims Manager/Supervisor. * Experience handling complex non ...

Sr. Injury Claims Adjuster

Chesapeake, VA · On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Prioritizes and manages assigned claims workload to keep members and other involved parties ...

Sr. Injury Claims Adjuster

Chesapeake, VA · On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Prioritizes and manages assigned claims workload to keep members and other involved parties ...

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Remote Claims Supervisor information

What is the difference between Remote Claims Supervisor vs Remote Claims Adjuster?

AspectRemote Claims SupervisorRemote Claims Adjuster
Required CredentialsInsurance license, management experienceInsurance license, claims handling certification
Work EnvironmentSupervisory role overseeing teamsIndividual claims assessment and processing
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, third-party administrators
Common Search & ComparisonYesYes

The Remote Claims Supervisor primarily manages claims teams and oversees claims processing, requiring management experience and leadership skills. In contrast, the Remote Claims Adjuster focuses on evaluating individual claims, requiring strong analytical skills and claims handling certifications. Both roles are common in the insurance industry and often searched together, but they differ in responsibilities and required credentials.

What are the key skills and qualifications needed to thrive as a remote claims supervisor, and why are they important?

To thrive as a Remote Claims Supervisor, you need expertise in claims processing, insurance regulations, and supervisory experience, often supported by a bachelor’s degree or relevant certifications. Familiarity with claims management software, workflow platforms, and data analysis tools is crucial for overseeing remote teams and ensuring compliance. Strong leadership, problem-solving, and communication skills help motivate distributed staff and resolve complex claim issues efficiently. These skills are essential for maintaining accuracy, productivity, and exceptional service quality in a remote insurance environment.

How does a remote claims supervisor effectively manage and support a distributed team?

A Remote Claims Supervisor typically oversees a team of claims adjusters or examiners who may also work remotely or from various locations. Success in this role relies on strong communication skills, utilizing digital collaboration tools, and setting clear expectations for performance and workflow. Regular virtual meetings, one-on-one check-ins, and transparent tracking of claims progress help maintain team cohesion and ensure timely resolution of claims. Supervisors often provide coaching and support via video calls or messaging platforms, fostering a collaborative and accountable remote work environment.

What is a remote claims supervisor?

Remote Claims Supervisors are professionals who oversee claims processing teams from a remote location, ensuring that insurance claims are handled efficiently and accurately. They are responsible for managing staff, reviewing complex claims, resolving escalated issues, and ensuring compliance with company policies and regulations. Working remotely, they utilize digital tools to monitor workflow, provide training, and maintain effective communication with both their teams and upper management. This role requires strong leadership skills, attention to detail, and proficiency with claims management software.
What cities in Virginia are hiring for Remote Claims Supervisor jobs? Cities in Virginia with the most Remote Claims Supervisor job openings:
Infographic showing various Remote Claims Supervisor job openings in Virginia as of July 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 7% In-person, and 93% Remote job distribution.

Property Adjuster II

Erie Insurance

Newport News, VA • Remote

$60K - $96K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Erie Insurance Group rating

8.7

Company rating: 8.7 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

70th of 304 rated insurance


Job description

Division or Field Office:

Property & Material Damage Div

Department of Position: Property Damage Dept 

Work from:

Remote Salary Range:

$60,677.00 - $96,925.00 *

salary range is for this level and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. 
Benefits That Go Beyond The Basics

We strive to be Above all in Service to our customers-and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

  • Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
  • Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
  • Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
  • 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
  • Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
  • Career development. Including a tuition reimbursement program for higher education and industry designations.
     

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

Exercises independent discretion or judgment in handling all types of property claims. Also assists or acts on behalf of the claims supervisor when required.

  • This is a remote, work from home position in Virginia
  • The selected candidate will ideally live in New Kent, Hampton, Williamsburg and Newport News and/or surrounding areas
  • The hiring manager will also consider candidates for Property Adjuster I.  Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications.
  • A company car and equipment to work from home will be provided
  • Good time management and organization skills preferred
  • Ability to drive/travel regularly within the assigned territory
Duties and Responsibilities
  • Conducts investigations, interviews, and inspects damage, driving to site of damage within assigned territory or other if required. Prepares estimates, makes recommendation, and handles coverage questions, and litigation.
  • Sets and maintains reserves, reviews reports and related materials, directs experts, determines coverage and claim value, issues or declines payment, and negotiates claims with plaintiff attorneys when necessary.
  • Documents claim files and submits report for closure.
  • Recognizes subrogation situations and initiates appropriate action.
  • Services assigned territory and brings assigned claims to conclusion.
  • Interacts with Agents and district sales managers on matters of mutual concern.
  • Assists claims supervisor or acts on his/her behalf, including representing the company at legal proceedings, as required.
  • Completes industry-related training programs and continues to attend training programs to remain informed on policy changes, interpretation or new legislation.
  • Assists in training of new claims adjusters.
  • Participates on Catastrophe Team when required.


The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.


This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Competencies
  • Values Diversity
  • Nimble Learning
  • Self-Development
  • Collaborates
  • Customer Focus
  • Information Management Skills
  • Cultivates Innovation
  • Instills Trust
  • Job-Specific Knowledge
  • Optimizes Work Processes (IC)
  • Ensures Accountability
  • Decision Quality
Qualifications

Minimum Educational and Experience Requirements 

  • High School Diploma or GED and five years of claims handling experience, or equivalent required; or
  • Bachelor's Degree and two years of claims handling experience, or equivalent required.


Additional Experience 

  • Incumbent must live in territory assigned unless a change is approved by the company.
  • Position requires the incumbent to serve on Catastrophe Team, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.


Designations and/or Licenses 

  • Willingness to obtain and maintain any required licenses.
  • Successful completion of Associate in Claims (AIC) program preferred.
  • Valid driver's license and good driving record required.

#LIKS1

Physical Requirements
  • Use of Personal Protective Equipment (PPE) is required for this role.
  • Ability to move over 50 lbs using lifting aide equipment; Often (20-50%)
  • Climbing/accessing heights; Moderate (30-40%)
  • Driving; Frequent (50-80%)
  • Lifting/Moving 0-20 lbs; Often (20-50%)
  • Lifting/Moving 20-50 lbs; Often (20-50%)
  • Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)
  • Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)

What Erie Insurance Group employees say

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