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Insurance Claims Associate Jobs in Virginia (NOW HIRING)

Metis

Workers' Compensation Claims Associate

Roanoke, VA · On-site

$19.75 - $22.50/hr

If so, we invite you to join our team as a Workers' Compensation Claims Associate . In this role ... insurance risk pools - an effective alternative to traditional insurance products. Guided by our ...

Kinsale Insurance

Associate Claims Examiner

Richmond, VA · On-site

$70K - $73K/yr

Kinsale Insurance has a proven track record of helping candidates like you build rewarding careers ... About the Role As an Associate Claims Examiner, you'll join a collaborative, fast-paced team where ...

Kinsale Insurance

Associate Claims Examiner

Richmond, VA · On-site

$70K - $73K/yr

Kinsale Insurance has a proven track record of helping candidates like you build rewarding careers ... About the Role As an Associate Claims Examiner, you'll join a collaborative, fast-paced team where ...

Chubb

ESIS Claims Associate, WC

Glen Allen, VA · On-site

$67K - $83K/yr

Claims Representative Are you ready to make a meaningful impact in the world of workers ... Join ESIS, a leader in risk management and insurance services, where your skills and talents can ...

Markel International

Associate Claims Examiner

Richmond, VA · Hybrid

$17.50 - $23.75/hr

As an Associate Claims Examiner, you'll begin your career learning how to investigate, evaluate ... Understanding of insurance industry and claims a plus. * Excellent customer service skills.

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How much do insurance claims associate jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for insurance claims associate in Virginia is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.88 per hour, depending on experience, location, and employer.

What are the main challenges Insurance Claims Associates face when managing multiple claims simultaneously?

Insurance Claims Associates often handle numerous claims at once, which can be challenging due to varying complexities, tight deadlines, and the need to maintain accuracy. Balancing thorough investigations with efficient processing is crucial, as is clear communication with clients, adjusters, and other stakeholders. Strong organizational skills and the ability to prioritize urgent tasks help Associates manage their workload effectively while ensuring customer satisfaction and compliance with company policies.

What are the key skills and qualifications needed to thrive as an Insurance Claims Associate, and why are they important?

To thrive as an Insurance Claims Associate, you need strong analytical skills, attention to detail, and a foundational knowledge of insurance policies, typically supported by a relevant degree or prior experience in insurance or customer service. Familiarity with claims management software, document management systems, and sometimes industry certifications like AIC (Associate in Claims) are often required. Excellent communication, negotiation, and problem-solving skills help in managing client interactions and resolving disputes efficiently. These abilities ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What does an Insurance Claims Associate do?

An Insurance Claims Associate is responsible for processing and evaluating insurance claims submitted by clients. Their main duties include reviewing claim forms, gathering necessary documentation, assessing the validity of claims, and communicating with policyholders, adjusters, and other parties involved. They ensure that claims are handled efficiently and accurately, following company policies and regulatory guidelines. Claims Associates play a key role in providing customer service and resolving issues related to claims. Their work helps determine the amount of compensation or coverage due to clients.
What are the most commonly searched types of Insurance Claims jobs in Virginia? The most popular types of Insurance Claims jobs in Virginia are:
What are popular job titles related to Insurance Claims Associate jobs in Virginia? For Insurance Claims Associate jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Associate jobs in Virginia look for? The top searched job categories for Insurance Claims Associate jobs in Virginia are:
What cities in Virginia are hiring for Insurance Claims Associate jobs? Cities in Virginia with the most Insurance Claims Associate job openings:
Insurance Claims Associate jobs near you
Commercial Lines Claims Associate

Commercial Lines Claims Associate

ALKEME Insurance

Glen Allen, VA • Hybrid

$16.50 - $22.25/hr

Full-time

Posted 29 days ago

Alkeme Insurance rating

8.4

Company rating: 8.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

98th of 278 rated insurance

Job description

Job Description: Commercial Lines Claims Associate
Job Title: Commercial Lines Claims Associate
Location: Glen Allen, VA 23060
Reports to: Chief Counsel
Department: Claims, Account Management
FLSA Status: Salary/Exempt
Job Purpose:
The Commercial Lines Claims Associate role is responsible for supporting the day-to-day operations of the Claims Division while managing commercial liability claims from initiation to resolution. This position requires collaboration with adjusters, brokers, carriers, and internal leadership to ensure timely and accurate claim handling, strong documentation practices, and exceptional client service.
Key Responsibilities:
1. Support Claims Operations
  • Learn and support the day-to-day operations of the Claims Division.
  • Assist the Chief General Counsel with claims-related activities and provide backup support.
  • Conduct client interviews and develop complete claim files from initiation to resolution.
  • Draft Reservation of Rights letters and monitor defense counsel notes, reports, and litigation progress.
  • Contribute to liability assessments and help establish reserves.
2. Maintain Claims Administration and Reporting
  • Maintain accurate and organized data within the Claims Administration system, including emails, reserve updates, and paid claims.
  • File and re-label claims-related emails chronologically within the system as necessary.
  • Prepare claims reports for actuaries when requested.
  • Ensure accuracy of financial loss data by cross-referencing monthly bordereau reports from carrier partners.
  • Maintain a running diary and reference document summarizing all open claims.
3. Contribute to Process Improvement
  • Assist in structuring the Claims Division, including developing templates, workflows, and file organization standards.
  • Gain proficiency in ISO and proprietary policy language over time.
  • Collaborate with internal stakeholders to improve operational efficiencies and claims handling procedures.
Qualifications:
  • Bachelor’s Degree or 3 years of relevant work experience.
  • Adjuster’s license preferred, depending on state requirements.
  • Working knowledge of Commercial General Liability, Professional Liability, Contractor Pollution, and Environmental Site Coverage.
  • Experience within the oil/gas or environmental cleanup industries preferred.
Knowledge, Skills amp; Abilities
· Strong proficiency in Microsoft Excel, Outlook, and Word.
· Exceptional organizational, multitasking, and prioritization abilities.
· Strong analytical and problem-solving skills with attention to detail.
· Ability to establish, maintain, and update records systematically.
· Excellent communication skills for working with underwriters, brokers, and carriers.
· Ability to manage deadlines and adapt to established workflows and procedures.
· Strong initiative and accountability with a proactive approach to follow-up and task ownership.
Working Conditions
  • Primarily office-based with potential for hybrid flexibility depending on business needs.
  • Prolonged periods of sitting and computer use.
  • May require occasional extended hours during renewal periods or peak workloads.
  • Must be able to pull or lift up to 15 pounds occasionally.

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