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Insurance Claims Associate Jobs in Virginia (NOW HIRING)

Associate Auto Adjuster-Claims

Chesapeake, VA · On-site +1

$48K - $62K/yr

Our Associate Auto Claims Representative role may be a new career for you. There's a lot to learn ... insurance claims presented by or against our members. This will include the end-to-end claims ...

Associate Auto Adjuster-Claims

Chesapeake, VA · On-site +1

$48K - $62K/yr

Our Associate Auto Claims Representative role may be a new career for you. There's a lot to learn ... insurance claims presented by or against our members. This will include the end-to-end claims ...

Associate Auto Adjuster-Claims

Chesapeake, VA · On-site +1

$43K - $56K/yr

Our Associate Auto Claims Representative role may be a new career for you. There's a lot to learn ... insurance claims presented by or against our members. This will include the end-to-end claims ...

Claims Specialist

Virginia Beach, VA · On-site

$45K - $53K/yr

... auto insurers in the United States. When you join our company, we want you to feel valued ... This applies to all applicants and associates. GEICO also provides a work environment in which each ...

Showing results 41-60

Insurance Claims Associate information

See Virginia salary details

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$30

How much do insurance claims associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for insurance claims associate in Virginia is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.88 per hour, depending on experience, location, and employer.

What does an insurance claims associate do?

An Insurance Claims Associate is responsible for processing and evaluating insurance claims submitted by clients. Their main duties include reviewing claim forms, gathering necessary documentation, assessing the validity of claims, and communicating with policyholders, adjusters, and other parties involved. They ensure that claims are handled efficiently and accurately, following company policies and regulatory guidelines. Claims Associates play a key role in providing customer service and resolving issues related to claims. Their work helps determine the amount of compensation or coverage due to clients.

What are the key skills and qualifications needed to thrive as an insurance claims associate?

To thrive as an Insurance Claims Associate, you need strong analytical skills, attention to detail, and a foundational knowledge of insurance policies, typically supported by a relevant degree or prior experience in insurance or customer service. Familiarity with claims management software, document management systems, and sometimes industry certifications like AIC (Associate in Claims) are often required. Excellent communication, negotiation, and problem-solving skills help in managing client interactions and resolving disputes efficiently. These abilities ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What are the main challenges insurance claims associates face when managing multiple claims simultaneously?

Insurance Claims Associates often handle numerous claims at once, which can be challenging due to varying complexities, tight deadlines, and the need to maintain accuracy. Balancing thorough investigations with efficient processing is crucial, as is clear communication with clients, adjusters, and other stakeholders. Strong organizational skills and the ability to prioritize urgent tasks help Associates manage their workload effectively while ensuring customer satisfaction and compliance with company policies.

Is being an insurance claims associate hard?

Insurance claims associates handle claims processing, which involves attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, dealing with complex cases, and meeting deadlines, but it is manageable with proper training and experience.

Is insurance claims a stressful job?

Insurance claims associates often handle complex cases that require attention to detail and customer communication, which can be stressful during high workload periods or when dealing with difficult claimants. The job may involve tight deadlines and the need to balance accuracy with efficiency, but stress levels vary depending on the work environment and individual coping skills.

What are the responsibilities of an insurance claims associate?

An insurance claims associate reviews and processes insurance claims by verifying policy details, assessing damages, and determining claim validity. They communicate with clients, adjusters, and providers, often using claims management software, to ensure accurate and timely resolution of claims. Attention to detail and knowledge of insurance policies are essential for this role.

What are the most commonly searched types of Insurance Claims jobs in Virginia?

The most popular types of Insurance Claims jobs in Virginia are:

What are popular job titles related to Insurance Claims Associate jobs in Virginia?

For Insurance Claims Associate jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Associate jobs in Virginia look for?

The top searched job categories for Insurance Claims Associate jobs in Virginia are:

What cities in Virginia are hiring for Insurance Claims Associate jobs?

Cities in Virginia with the most Insurance Claims Associate job openings:

Infographic showing various Insurance Claims Associate job openings in Virginia as of September 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $43,279 per year, or $20.8 per hour.

SeniorTriage Specialist(aka Senior Claims Intake/FNOL Specialist)

Richmond, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago


Key responsibilities

  • Manage fast-track commercial claims from initial intake through resolution.

  • Review new claims to determine coverage and assign appropriate adjusters.

  • Support claims adjusters with administrative and technical claim activities.


Job description

Company

Argo Group

Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.


Job Description

Senior Triage Specialist (Senior Claims Intake / FNOL Specialist)

Locations: Omaha, NE. | Any employee, in any Clearbrook office, can apply for this opportunity and stay in their current location.

Work Schedule: 100% In-Office (Monday-Friday)

About the Role

We're looking for an experienced Senior Triage Specialist to join our Commercial Claims team. This position combines First Notice of Loss (FNOL), claims intake, and fast-track claims handling while providing critical support to our claims adjusters.

This is an excellent opportunity for someone who wants to build a long-term career in commercial insurance. Successful employees are well-positioned to advance into future Claims Trainee and Claims Adjuster opportunities.

As part of our ongoing modernization efforts, we're also enhancing our claims operations with AI and Large Language Model (LLM) technology. If you're interested in helping improve business processes through technology and automation, this is a great opportunity to be involved.

This position reports to the Director of Triage, who is based in Colorado.

What You'll Do
  • Manage fast-track commercial claims from initial intake through resolution.
  • Review new claims and determine coverage and appropriate adjuster assignment.
  • Set initial claim reserves.
  • Update and maintain claim information within the claims management system.
  • Contact insureds, claimants, brokers, and other parties to gather claim information.
  • Answer and route incoming calls to the appropriate claims professionals.
  • Manage shared voicemail inboxes and respond to inquiries.
  • Order police reports and other supporting documentation.
  • Prepare written correspondence and maintain electronic claim files.
  • Process incoming mail and prioritize daily workloads.
  • Support claims adjusters with administrative and technical claim activities.
  • Maintain diaries and complete assigned tasks to ensure timely claim handling.
  • Continuously look for solutions that improve customer service and operational efficiency.
What We're Looking ForRequired Qualifications

Candidates should have strong customer service skills and commercial insurance experience, along with one of the following:

  • High school diploma and 6+ years of experience, including at least 1 year in insurance or a related industry (commercial claims preferred); or
  • Associate degree or technical education and 3+ years of experience, including at least 1 year in insurance or a related industry; or
  • Bachelor's degree and 1+ year of experience, including at least 1 year in insurance or a related industry.

In addition, candidates should have:

  • Understanding of how insurance companies operate and make business decisions.
  • Strong written and verbal communication skills.
  • Excellent customer service and relationship-building abilities.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • High attention to detail and strong organizational skills.
  • Proficiency with Microsoft Word, Excel, and Outlook.
  • A desire to continue learning and growing professionally.
Preferred Qualifications
  • Bilingual in English and Spanish.
  • Experience with Guidewire ClaimCenter or other claims management systems.
  • Experience using or creating prompts for AI/LLM tools to improve business processes.

Work Environment

  • 100% in-office position
  • Monday through Friday during normal business hours.
  • Overtime may be required based on business needs and must be accurately reported on company timesheets.

In addition to competitive pay, employees are eligible for an annual performance bonus and a comprehensive benefits package.

Why Join Argo Group Claims?

At Argo Group, claims professionals are empowered to make decisions and solve problems-not simply process claims. Our collaborative environment gives employees direct access to leadership, opportunities to work on complex commercial claims, and the ability to contribute ideas that improve how we serve our customers.

If you're looking for a role where you can grow your insurance career while helping modernize claims operations, we'd love to hear from you.


PLEASE NOTE:

Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.


If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.


Benefits and Compensation

We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.


Core Values

At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking. These values reflect who we are today and who we aspire to be - guiding how we work, how we lead and how we succeed.