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Insurance Claims Associate Jobs in Virginia (NOW HIRING)

GEICO

Claims Service Specialist

Virginia Beach, VA · On-site

$45K - $53K/yr

... growing auto insurers in the United States! If you are motivated, all about solutions, and ... Many associates see a base salary increase of 10% within their first year as a Claims Specialist.

Geico

Claims Service Specialist

Virginia Beach, VA · On-site

$22.34 - $26.46/hr

... growing auto insurers in the United States! If you are motivated, all about solutions, and ... Many associates see a base salary increase of 10% within their first year as a Claims Specialist.

GEICO

Claims Service Specialist

Virginia Beach, VA

$22.34 - $26.46/hr

... growing auto insurers in the United States! If you are motivated, all about solutions, and ... Many associates see a base salary increase of 10% within their first year as a Claims Specialist.

GEICO

Claims Service Specialist

Norfolk, VA

$22.34 - $26.46/hr

... growing auto insurers in the United States! If you are motivated, all about solutions, and ... Many associates see a base salary increase of 10% within their first year as a Claims Specialist.

GEICO

Claims Service Specialist

Virginia Beach, VA

$22.34 - $26.46/hr

... growing auto insurers in the United States! If you are motivated, all about solutions, and ... Many associates see a base salary increase of 10% within their first year as a Claims Specialist.

GEICO

Claims Service Specialist

Virginia Beach, VA

$22.34 - $26.46/hr

... growing auto insurers in the United States! If you are motivated, all about solutions, and ... Many associates see a base salary increase of 10% within their first year as a Claims Specialist.

GEICO

Claims Service Specialist

Norfolk, VA

$22.34 - $26.46/hr

... growing auto insurers in the United States! If you are motivated, all about solutions, and ... Many associates see a base salary increase of 10% within their first year as a Claims Specialist.

GEICO

Claims Service Specialist

Virginia Beach, VA · On-site

$22.34 - $26.46/hr

... growing auto insurers in the United States! If you are motivated, all about solutions, and ... Many associates see a base salary increase of 10% within their first year as a Claims Specialist.

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Insurance Claims Associate information

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How much do insurance claims associate jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for insurance claims associate in Virginia is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.88 per hour, depending on experience, location, and employer.

What are the main challenges Insurance Claims Associates face when managing multiple claims simultaneously?

Insurance Claims Associates often handle numerous claims at once, which can be challenging due to varying complexities, tight deadlines, and the need to maintain accuracy. Balancing thorough investigations with efficient processing is crucial, as is clear communication with clients, adjusters, and other stakeholders. Strong organizational skills and the ability to prioritize urgent tasks help Associates manage their workload effectively while ensuring customer satisfaction and compliance with company policies.

What are the key skills and qualifications needed to thrive as an Insurance Claims Associate, and why are they important?

To thrive as an Insurance Claims Associate, you need strong analytical skills, attention to detail, and a foundational knowledge of insurance policies, typically supported by a relevant degree or prior experience in insurance or customer service. Familiarity with claims management software, document management systems, and sometimes industry certifications like AIC (Associate in Claims) are often required. Excellent communication, negotiation, and problem-solving skills help in managing client interactions and resolving disputes efficiently. These abilities ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What does an Insurance Claims Associate do?

An Insurance Claims Associate is responsible for processing and evaluating insurance claims submitted by clients. Their main duties include reviewing claim forms, gathering necessary documentation, assessing the validity of claims, and communicating with policyholders, adjusters, and other parties involved. They ensure that claims are handled efficiently and accurately, following company policies and regulatory guidelines. Claims Associates play a key role in providing customer service and resolving issues related to claims. Their work helps determine the amount of compensation or coverage due to clients.
What are the most commonly searched types of Insurance Claims jobs in Virginia? The most popular types of Insurance Claims jobs in Virginia are:
What are popular job titles related to Insurance Claims Associate jobs in Virginia? For Insurance Claims Associate jobs in Virginia, the most frequently searched job titles are:
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What cities in Virginia are hiring for Insurance Claims Associate jobs? Cities in Virginia with the most Insurance Claims Associate job openings:
Insurance Claims Associate jobs near you
Infographic showing various Insurance Claims Associate job openings in Virginia as of June 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 76% Full Time, 4% Part Time, and 17% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,279 per year, or $20.8 per hour.
SIU / Claims Investigator - Central / South VA

SIU / Claims Investigator - Central / South VA

Allied Universal® Compliance and Investigations

Charlottesville, VA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,400 frontline employees who took The Breakroom Quiz

66th of 100 rated security

Job description

Allied Universal® is hiring a Special Investigations Unit (SIU) Investigator. Special Investigations Unit (SIU) Specialists investigate claims with red flags that suggest fraudulent behavior In relation to an Insurance claim. The SIU Specialist must use their extensive knowledge of Insurance policies and the components of fraud to determine If claims warrant reporting to the appropriate state agency for prosecution.

  • Private Investigator’s license required prior to applying
  • Must possess a valid driver's license with at least one year of driving experience

RESPONSIBILITIES:

  • Independently investigate suspected fraudulent insurance claims for a variety of coverage to include workers’ compensation, general liability, property and casualty and disability
  • Acquire and gather information through use of own discretion, and guidance from clients and case managers, by means of data collection, interviews, research and collaboration with other SIU entities, law enforcement and state Departments of Insurance
  • Create and maintain detailed documentation for investigations, file reviews, audits, training tasks, consulting projects, and other assignments as directed
  • Produce professional and expert reports, memos, and letters that are clear, concise, and grammatically correct
  • Run appropriate database indices if necessary and verify the accuracy of results found
  • Independently develop a strategic plan to achieve assignment objectives, ensuring thorough documentation and effective communication with clients and their Special Investigation Unit Supervisor

QUALIFICATIONS (MUST HAVE):

  • Must possess one or more of the following:
    • Bachelor’s degree in Criminal Justice
    • High School diploma or higher with a minimum of five (5) years of demonstrated professional law enforcement experience with specific attention to investigations related to fraud
  • Ability to be properly licensed as a Private Investigator as required by the state where work Is completed
  • Post offer, must be able to successfully complete the Allied Universal Investigations training/orientation course
  • Minimum of five (5) years of demonstrated experience conducting complex insurance investigations or adjusting complex insurance claims
  • Proficient understanding and application of anti-fraud laws, insurance regulations, and compliance standards within their home state and designated regional area.
  • Proficient in utilizing laptop computers and cell phones.
  • Special Investigative Unit (SIU) Compliance knowledge
  • Ability to type 40+ words per minute with minimum error
  • Flexibility to work varied and irregular hours and days including weekends and holidays

PREFERRED QUALIFICATIONS (NICE TO HAVE):

  • Military experience
  • Law enforcement
  • Insurance administration experience
  • Familiarity with California SIU regulations
  • One or more of the following professional industry certifications:
    • Certified Fraud Investigator (CFE)
    • Certified Insurance Fraud Investigator (CIFI)
    • Fraud Claim Law Associate (FCLA)
    • Fraud Claim Law Specialist (FCLS)
    • Certified Protection Professional (CPP)
    • Associate in Claims (AIC)
    • Chartered Property Casualty Underwriter (CPCU)

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
  • Seven paid holidays annually, sick days available where required by law
  • Vacation time offered at an initial accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law

What Allied Universal employees say

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Benefits

Hours and flexibility

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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