Compensation:
$60,000โ$85,000 base salary depending on experience + benefits package
Position Overview:
Our client is seeking a highly organized and proactive Investment & Insurance Operations Associate to support the day-to-day execution of both investment and insurance operations. This person will play a critical role in ensuring client accounts, insurance cases, and operational workflows are handled with accuracy, urgency, and a high level of client service.
The ideal candidate is detail-oriented, operationally strong, proactive, and comfortable managing multiple moving pieces in a fast-paced environment.
Key Responsibilities:
Investment & Insurance Operations:
- ย Manage investment and insurance new business from submission through completionย
- ย Prepare and submit account paperwork with a high level of accuracyย
- ย Process account openings, transfers, rollovers, contributions, withdrawals, and other client transactionsย
- ย Track cases across custodians and internal systems to ensure timely executionย
- ย Coordinate with custodians, carriers, and internal team members throughout the processย
Insurance Operations & Case Management:
- ย Process insurance applications from underwriting through policy deliveryย
- ย Coordinate medical exams and gather underwriting requirementsย
- ย Monitor case progress and proactively follow up on outstanding itemsย
- ย Support ongoing policy servicing including beneficiary updates, loans, payments, and policy changesย
Client Service & Advisor Support:
- ย Serve as a point of contact for operational and service-related client requestsย
- ย Communicate professionally with clients, advisors, and external partnersย
- ย Support advisors by preparing materials and ensuring operational readinessย
- ย Help deliver a seamless, high-touch client experienceย
Operations & Process Improvement:
- ย Maintain accurate CRM and operational recordsย
- ย Ensure workflows stay organized and nothing falls through the cracksย
- ย Identify inefficiencies and help improve operational processesย
- ย Assist in building scalable systems to support the firmโs continued growthย
Qualifications:
- ย Experience within financial services, wealth management, insurance, or investment operations preferredย
- ย Strong attention to detail and organizational skillsย
- ย Ability to manage multiple priorities in a fast-paced environmentย
- ย Strong communication and problem-solving abilitiesย
- ย Experience working with CRM systems and operational platformsย
- ย Licenses: Life & Health Insurance and/or Series 6 or 7 requiredย
What Makes Someone Successful in This Role:
- ย Strong sense of ownership and accountabilityย
- ย Proactive and resourceful mindsetย
- ย Ability to anticipate needs and solve problems independentlyย
- ย Team-oriented with a strong work ethicย
- ย Adaptable and comfortable in a fast-moving environmentย
- ย Eagerness to learn and grow professionally