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Life Insurance Operations Jobs (NOW HIRING)

The Life Underwriter is responsible for screening life insurance applications for selection of ... Today, Globe Life is investing in the future by building innovative sales and service operations ...

The Life Underwriter is responsible for screening life insurance applications for selection of ... Today, Globe Life is investing in the future by building innovative sales and service operations ...

Valuable business experience from a successful agency operation * Growth potential/Opportunity for advancement Qualifications: * Life and health insurance license required. * Sales experience with ...

Work directly with operations, billing, engineering, and data entry teammates to inform insurance ... We work in the office 3-5x/week, with flexibility when life happens. Fridays are remote-friendly.

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With operations in Canada and US, Insurance Supermarket Inc. is one of the largest and fastest-growing independently owned Insurance Technology companies in the US. We offer comprehensive Life ...

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With operations in Canada and US, Insurance Supermarket Inc. is one of the largest and fastest-growing independently owned Insurance Technology companies in the US. We offer comprehensive Life ...

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With operations in Canada and US, Insurance Supermarket Inc. is one of the largest and fastest-growing independently owned Insurance Technology companies in the US. We offer comprehensive Life ...

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Life Insurance Operations information

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$13

$24

$39

How much do life insurance operations jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for life insurance operations in the United States is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.40 per hour, depending on experience, location, and employer.

What is life insurance operations?

Life Insurance Operations refer to the set of processes and activities involved in managing life insurance policies from application to claim settlement. This includes policy issuance, premium collection, underwriting, policy servicing, compliance, and claims processing. Professionals in this field ensure smooth and efficient administration to deliver a positive customer experience and maintain regulatory compliance. Life Insurance Operations teams work closely with underwriters, agents, and customers to facilitate the lifecycle of insurance products.

What are some common challenges faced in life insurance operations, and how can I prepare to handle them?

Professionals in Life Insurance Operations often encounter challenges such as managing complex policy documentation, ensuring regulatory compliance, and handling high volumes of customer inquiries. To excel, it's important to develop strong attention to detail, effective communication skills, and adaptability to changing regulations or company procedures. Familiarity with insurance software and a proactive approach to problem-solving will also help you navigate the fast-paced, collaborative environment typical of operations teams.

What are the key skills and qualifications needed to thrive in life insurance operations?

To succeed in Life Insurance Operations, you need strong analytical skills, attention to detail, and a solid understanding of insurance products and regulatory requirements, often supported by a bachelor's degree in business, finance, or a related field. Familiarity with policy administration systems, CRM software, and industry-standard tools such as ALIS or Guidewire is common, and certifications like LOMA can be advantageous. Excellent organizational skills, effective communication, and customer service orientation help professionals stand out in this role. These competencies are crucial for ensuring accurate policy management, compliance, and a positive client experience in a highly regulated industry.

What is the difference between Life Insurance Operations vs Underwriting Specialist?

AspectLife Insurance OperationsUnderwriting Specialist
Primary RoleProcessing policies, managing administrative tasks, ensuring policy accuracyAssessing risk, evaluating applications, determining policy eligibility
Required CredentialsTypically a high school diploma or equivalent; some roles may require insurance licensesOften requires underwriting certifications or insurance licenses
Work EnvironmentOffice setting, administrative and clerical tasksOffice setting, analytical and decision-making tasks
Industry UsageCommonly found in insurance companies' operations departmentsFound in underwriting departments within insurance firms

While both roles are essential in the insurance industry, Life Insurance Operations focuses on policy processing and administrative support, whereas Underwriting Specialists evaluate risks to determine policy approval. Understanding these differences helps job seekers identify the right career path within the insurance sector.

More about Life Insurance Operations jobs
What cities are hiring for Life Insurance Operations jobs? Cities with the most Life Insurance Operations job openings:
What states have the most Life Insurance Operations jobs? States with the most job openings for Life Insurance Operations jobs include:
What job categories do people searching Life Insurance Operations jobs look for? The top searched job categories for Life Insurance Operations jobs are:
Infographic showing various Life Insurance Operations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $51,415 per year, or $24.7 per hour.

Insurance Operations Leader

Acentria Insurance

Orlando, FL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Acentria Insurance rating

6.9

Company rating: 6.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

251st of 301 rated insurance


Job description

Insurance Operations Leader

Orlando, Florida, United States

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Commercial Lines Operations Leader to their Acentria team.

Job Summary:

The Commercial Lines Operations Leader is responsible for overseeing the operational effectiveness, service delivery, and strategic execution of commercial lines insurance processes. This role ensures alignment with business goals, regulatory compliance, and a high standard of customer and broker satisfaction. The leader will drive continuous improvement, operational efficiency, and team performance across underwriting support, policy servicing, and client onboarding.

Essential Functions:

  • Operational Leadership: Lead day-to-day operations for commercial lines, ensuring timely and accurate processing of policies, endorsements, renewals, and cancellations.
  • Process Optimization: Identify and implement process improvements to enhance efficiency, accuracy, and scalability of operations.
  • Team Management: Manage and develop a high-performing team, including training, performance management, and career development.
  • Cross-Functional Collaboration: Partner with underwriting, claims, IT, compliance, and sales teams to ensure seamless service delivery and operational alignment.
  • Technology & Automation: Leverage technology and automation tools to streamline workflows and reduce manual tasks.
  • Compliance & Risk Management: Ensure adherence to regulatory requirements, internal controls, and company policies.
  • Reporting & Analytics: Monitor KPIs, service levels, and operational metrics to drive data-informed decisions and continuous improvement.
  • Customer Experience: Champion a customer-first mindset, ensuring high service standards for brokers, agents, and policyholders.

Competencies & Qualifications:

  • 7+ years of experience in insurance operations
  • Proven leadership experience managing teams and driving operational excellence
  • Strong knowledge of insurance products, systems, and regulatory environment
  • Excellent communication, analytical, and problem-solving skills
  • Change management and process improvement expertise

Education & Experience:

  • Bachelor's degree in Business, Insurance, or related field preferred
  • Experience with insurance platforms (e.g. Applied Epic)

Disclaimer:

While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.

Equal Employment Opportunity (EEO):

FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.

Benefits:

FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!


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