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Policy Administration Jobs (NOW HIRING)

Risk Strategies, Captives partner Oxford is looking for a detailoriented Policy Administration Specialist to support policy issuance for both ISObased and custom (ERM) insurance programs. This role ...

US, UK, Canada, France, Portugal (remote) We are seeking a skilled Insurance Policy Administration AI Expert to join our team and help transform core insurance operations through intelligent ...

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Policy Administration information

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$44K

$104.8K

$156.5K

How much do policy administration jobs pay per year?

As of Aug 25, 2026, the average yearly pay for policy administration in the United States is $104,760.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,000.00 and $127,500.00 per year, depending on experience, location, and employer.

What is policy administration?

Policy administration refers to the management and servicing of insurance policies throughout their lifecycle. This includes issuing new policies, processing changes or endorsements, handling renewals, managing customer information, and ensuring compliance with regulatory requirements. Policy administrators work closely with underwriters, agents, and customers to ensure policies are accurate and up-to-date. Their role is essential in maintaining smooth operations within insurance companies and providing quality customer service.

What are the key skills and qualifications needed to thrive in policy administration?

To excel in Policy Administration, you need strong organizational skills, attention to detail, and a solid understanding of insurance or regulatory policies, often supported by a relevant degree or industry-specific training. Familiarity with policy management systems, document processing tools, and sometimes certification in insurance administration (like LOMA) is common. Excellent communication, problem-solving, and customer service skills help you efficiently address policyholder inquiries and coordinate with various departments. These skills ensure accurate policy processing, regulatory compliance, and high client satisfaction in a dynamic administrative environment.

What are some common challenges faced in a policy administration role, and how can they be addressed?

Professionals in Policy Administration often encounter challenges such as managing complex policy documents, keeping up with frequent regulatory changes, and ensuring accurate data entry. Staying organized and detail-oriented is key, as even small errors can impact clients or compliance. Effective communication with underwriters, agents, and customers helps resolve discrepancies quickly. Regular training and leveraging policy administration software can also streamline workflows and reduce mistakes.

What is the difference between Policy Administration vs Underwriting?

AspectPolicy AdministrationUnderwriting
Primary RoleManaging and processing insurance policies throughout their lifecycleAssessing risk and determining policy terms and pricing
Required CredentialsTypically insurance licenses, customer service skillsInsurance licenses, risk assessment knowledge
Work EnvironmentOffice-based, customer service, administrative tasksOffice-based, analytical, decision-making
Industry UsageInsurance companies, brokers, agenciesInsurance companies, underwriting firms

Policy Administration involves managing insurance policies from issuance to renewal, focusing on administrative tasks. Underwriting centers on evaluating risks to determine policy terms. While both roles require insurance licenses, Policy Administration emphasizes customer service and policy management, whereas Underwriting involves risk assessment and pricing decisions.

What does a policy administration do?

A policy administration professional manages and processes insurance policies, ensuring accurate documentation, updates, and compliance with company standards. They often use specialized software to handle policy issuance, renewals, and claims, supporting the overall policy lifecycle. Attention to detail and knowledge of insurance regulations are essential in this role.
More about Policy Administration jobs

What cities are hiring for Policy Administration jobs?

Cities with the most Policy Administration job openings:

What states have the most Policy Administration jobs?

States with the most job openings for Policy Administration jobs include:

Infographic showing various Policy Administration job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $104,760 per year, or $50.4 per hour.

Policy Administration Specialist

Remote

$51K - $80K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Risk Strategies, Captives partner Oxford is looking for a detailoriented Policy Administration Specialist to support policy issuance for both ISObased and custom (ERM) insurance programs. This role focuses on assembling policy documents, supporting manual rating, maintaining accuracy and version control, and working closely with Underwriting, Insurance Operations, and Compliance.

This position will also play a key role in the rollout of Oxford's Policy Administration System (PAS), helping transition existing manual processes into a scalable, wellcontrolled system. This is a great opportunity for someone who enjoys working with policy forms, improving processes, and growing alongside evolving systems.

Key Responsibilities:

Policy Assembly & Issuance

  • Assemble policies using approved ISO forms, endorsements, declarations, and Oxford's custom coverage language.
  • Combine ISO and custom coverages into complete, accurate policy packets when required.
  • Ensure correct forms, edition dates, and versions are used.
  • Maintain organized electronic policy files and perform quality checks for accuracy.

Manual Rating & Technical Support

  • Support manual rating using ISO rules, loss costs, and Excelbased worksheets.
  • Assist with pricing and documentation for custom coverages.
  • Clearly document rating assumptions and decisions to support consistency and audit needs.
  • Help monitor and apply changes from ISO updates or internal program changes.

Custom Coverage (ERM) Support

  • Assist with issuing and maintaining custom coverage forms, schedules, and program terms.
  • Track coverage versions and support updates in collaboration with Underwriting and Compliance.
  • Help standardize custom coverage components to support future automation.

Compliance & Documentation

  • Maintain logs and documentation related to issued policies and forms.
  • Support internal audits and regulatory requests related to policy issuance.
  • Help create and maintain simple SOPs, checklists, and workflows.

PAS Implementation & Operational Support

  • Support the transition from manual policy issuance to Oxford's Policy Administration System.
  • Assist with testing, process documentation, and user feedback during implementation.
  • Serve as a goto resource for understanding policy workflows, system requirements and serve as the point of contact for developing those standard operating procedures.
  • Collaborate with internal teams and vendors to improve policy issuance processes.

Collaboration

  • Work closely with Underwriting, Insurance Operations, Compliance, and Sales.
  • Help bridge underwriting intent with operational execution.
  • Contribute to building scalable, efficient policy administration processes.

Capabilities:

  • Experience assembling insurance policies or working with policy documentation.
  • Experience with policy administration systems
  • Familiarity with ISO forms and commercial P&C concepts
  • Strong knowledge of Excel and structured templates.
  • Strong attention to detail and organized work habits.
  • Interest in process improvement and systems implementation.
  • Ability to work collaboratively across teams.
  • Clear communication skills and a proactive mindset.
  • Experience with custom coverages is a plus but not required.

Requirements:

  • Bachelor's degree preferred (business, risk management, finance, or related field)
  • 3-6 years of experience in insurance operations, policy administration, underwriting support, or a related role
  • Handson experience assembling or reviewing commercial P&C policies
  • Exposure to ISO forms (usage, form selection, endorsements)-deep expertise not required
  • Experience working with manual or semimanual policy issuance processes

Pay Range:

$51,800 - $80,000 Annual

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.

One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Learn more about working at One80 Intermediaries by visiting our careers page: www.one80.com/careers.

Personal information submitted by California applicants in response to a job posting is subject to One80'sCalifornia Job Applicant Privacy Notice .


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