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Policy Administration Jobs in Texas (NOW HIRING)

fpcusa

HR Generalist

Point Comfort, TX

... Administration: Review HR policies, plant policies and procedures for enhancements and improvements. Benchmark policies in an effort to maintain a competitive status with the local area plants.

Texas Life

Customer Service Specialist

Waco, TX · On-site

$34K - $36K/yr

Process a variety of policy changes in the Texas Life policy administration system. * Compose and produce correspondence for policyholders, including responses by email. * Develop knowledge of Texas ...

Sonida Senior Living

HR Business Partner

Dallas, TX · Remote

Functional duties include Employee Relations, Leave and Benefits Administration, Employee Development, and Policy Administration. *This will be a remote position with travel up to 40%. The candidate ...

Sonida Senior Living

HR Business Partner

Dallas, TX · On-site

Functional duties include Employee Relations, Leave and Benefits Administration, Employee Development, and Policy Administration. *This will be a remote position with travel up to 40%. The candidate ...

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Policy Administration information

What is policy administration?

Policy administration refers to the management and servicing of insurance policies throughout their lifecycle. This includes issuing new policies, processing changes or endorsements, handling renewals, managing customer information, and ensuring compliance with regulatory requirements. Policy administrators work closely with underwriters, agents, and customers to ensure policies are accurate and up-to-date. Their role is essential in maintaining smooth operations within insurance companies and providing quality customer service.

What are the key skills and qualifications needed to thrive in policy administration?

To excel in Policy Administration, you need strong organizational skills, attention to detail, and a solid understanding of insurance or regulatory policies, often supported by a relevant degree or industry-specific training. Familiarity with policy management systems, document processing tools, and sometimes certification in insurance administration (like LOMA) is common. Excellent communication, problem-solving, and customer service skills help you efficiently address policyholder inquiries and coordinate with various departments. These skills ensure accurate policy processing, regulatory compliance, and high client satisfaction in a dynamic administrative environment.

What are some common challenges faced in a policy administration role, and how can they be addressed?

Professionals in Policy Administration often encounter challenges such as managing complex policy documents, keeping up with frequent regulatory changes, and ensuring accurate data entry. Staying organized and detail-oriented is key, as even small errors can impact clients or compliance. Effective communication with underwriters, agents, and customers helps resolve discrepancies quickly. Regular training and leveraging policy administration software can also streamline workflows and reduce mistakes.

What is the difference between Policy Administration vs Underwriting?

AspectPolicy AdministrationUnderwriting
Primary RoleManaging and processing insurance policies throughout their lifecycleAssessing risk and determining policy terms and pricing
Required CredentialsTypically insurance licenses, customer service skillsInsurance licenses, risk assessment knowledge
Work EnvironmentOffice-based, customer service, administrative tasksOffice-based, analytical, decision-making
Industry UsageInsurance companies, brokers, agenciesInsurance companies, underwriting firms

Policy Administration involves managing insurance policies from issuance to renewal, focusing on administrative tasks. Underwriting centers on evaluating risks to determine policy terms. While both roles require insurance licenses, Policy Administration emphasizes customer service and policy management, whereas Underwriting involves risk assessment and pricing decisions.

What does a policy administration do?

A policy administration professional manages and processes insurance policies, ensuring accurate documentation, updates, and compliance with company standards. They often use specialized software to handle policy issuance, renewals, and claims, supporting the overall policy lifecycle. Attention to detail and knowledge of insurance regulations are essential in this role.

What are popular job titles related to Policy Administration jobs in Texas?

For Policy Administration jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Policy Administration jobs in Texas look for?

The top searched job categories for Policy Administration jobs in Texas are:

What cities in Texas are hiring for Policy Administration jobs?

Cities in Texas with the most Policy Administration job openings:

Policy Administration jobs near you
Infographic showing various Policy Administration job openings in Texas as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Temporary. Highlights an 98% In-person, and 2% Hybrid job distribution.

HR Administration & Compliance Specialist

HumCap, Inc.

Fort Worth, TX • On-site

Full-time

Re-posted 26 days ago

Job description

HumCap's client is seeking an experienced HR Administration & Compliance Specialist to oversee HR governance, compliance, employee relations, and administrative processes across the organization. This role is responsible for ensuring employment law compliance, policy management, audit readiness, leave administration, and HR operational excellence while supporting a consistent and compliant employee experience.
Position Overview
The Manager, HR Administration & Compliance serves as a key resource for HR compliance and governance, partnering with HR, payroll, benefits, talent acquisition, and operational leaders to maintain effective HR processes, documentation standards, and risk management practices.
Key Responsibilities
HR Compliance & Employment Law
  • Ensure compliance with federal, state, and local employment laws and regulations.
  • Monitor legislative changes and recommend policy or process updates.
  • Serve as an internal resource for HR compliance guidance.
  • Partner with leadership and legal counsel on complex employment matters.
Employee Relations
  • Manage employee relations processes and workplace investigations.
  • Review disciplinary actions and termination documentation for consistency and compliance.
  • Maintain accurate case files and investigation records.
  • Promote the fair and consistent application of policies and procedures.
Policy Management
  • Maintain employee handbooks, HR policies, and related documentation.
  • Coordinate policy reviews and updates.
  • Manage version control and employee acknowledgments.
  • Communicate policy changes across the organization.
Audits & Compliance Controls
  • Lead personnel file, I-9, and HR process audits.
  • Identify compliance risks and implement corrective actions.
  • Maintain audit-ready records and documentation.
  • Support internal and external compliance reviews.
Leave & Accommodations
  • Administer FMLA, ADA, PWFA, and related accommodation processes.
  • Manage leave tracking, return-to-work documentation, and compliance requirements.
  • Partner with payroll and benefits teams to ensure accurate administration.
Records & Reporting
  • Maintain personnel records and retention schedules.
  • Ensure compliance with recordkeeping requirements.
  • Develop HR compliance reports, dashboards, and metrics.
  • Track key compliance, investigation, and training data.
Training & Process Improvement
  • Coordinate compliance training programs and completion tracking.
  • Support manager education on HR policies and employment practices.
  • Develop and maintain HR procedures and operational standards.
  • Drive continuous improvement initiatives across HR operations.
Qualifications
Required
  • PHR certification preferred; SHRM-CP, SHRM-SCP, or SPHR certifications will also be considered.
  • 7+ years of progressive HR experience with a strong focus on compliance and administration.
  • Experience managing employee relations matters and workplace investigations.
  • Strong knowledge of employment law and HR compliance practices.
  • Experience administering FMLA, ADA, and other leave programs.
  • Strong auditing, documentation, and process management skills.
  • Proficiency with HRIS systems and Microsoft Office applications.
Preferred
  • Experience supporting multi-site organizations.
  • Background in HR audits, risk management, and compliance programs.
  • Strong analytical, reporting, and policy administration skills.
  • Experience developing HR procedures and standard operating practices.