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Life Insurance Operations Jobs (NOW HIRING)

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Active Health and/or Life Insurance License preferred. * Not currently licensed? No problem ... With over 30 years of operation in the industry, our commitment to agents is experience-driven ...

Be Seen First

Active Health and/or Life Insurance License preferred. * Not currently licensed? No problem ... With over 30 years of operation in the industry, our commitment to agents is experience-driven ...

Life Insurance Consulting Manager

Chicago, IL ยท On-site +1

$94K - $293K/yr

Life Insurance managers are focused on developing new capabilities for our life and annuity ... The role includes leveraging AI and agentic AI to transform life and annuity operations and deliver ...

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Life Insurance Operations information

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$13

$24

$39

How much do life insurance operations jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for life insurance operations in the United States is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.40 per hour, depending on experience, location, and employer.

What are Life Insurance Operations?

Life Insurance Operations refer to the set of processes and activities involved in managing life insurance policies from application to claim settlement. This includes policy issuance, premium collection, underwriting, policy servicing, compliance, and claims processing. Professionals in this field ensure smooth and efficient administration to deliver a positive customer experience and maintain regulatory compliance. Life Insurance Operations teams work closely with underwriters, agents, and customers to facilitate the lifecycle of insurance products.

What are some common challenges faced in Life Insurance Operations, and how can I prepare to handle them?

Professionals in Life Insurance Operations often encounter challenges such as managing complex policy documentation, ensuring regulatory compliance, and handling high volumes of customer inquiries. To excel, it's important to develop strong attention to detail, effective communication skills, and adaptability to changing regulations or company procedures. Familiarity with insurance software and a proactive approach to problem-solving will also help you navigate the fast-paced, collaborative environment typical of operations teams.

What are the key skills and qualifications needed to thrive in Life Insurance Operations, and why are they important?

To succeed in Life Insurance Operations, you need strong analytical skills, attention to detail, and a solid understanding of insurance products and regulatory requirements, often supported by a bachelor's degree in business, finance, or a related field. Familiarity with policy administration systems, CRM software, and industry-standard tools such as ALIS or Guidewire is common, and certifications like LOMA can be advantageous. Excellent organizational skills, effective communication, and customer service orientation help professionals stand out in this role. These competencies are crucial for ensuring accurate policy management, compliance, and a positive client experience in a highly regulated industry.

What is the difference between Life Insurance Operations vs Underwriting Specialist?

AspectLife Insurance OperationsUnderwriting Specialist
Primary RoleProcessing policies, managing administrative tasks, ensuring policy accuracyAssessing risk, evaluating applications, determining policy eligibility
Required CredentialsTypically a high school diploma or equivalent; some roles may require insurance licensesOften requires underwriting certifications or insurance licenses
Work EnvironmentOffice setting, administrative and clerical tasksOffice setting, analytical and decision-making tasks
Industry UsageCommonly found in insurance companies' operations departmentsFound in underwriting departments within insurance firms

While both roles are essential in the insurance industry, Life Insurance Operations focuses on policy processing and administrative support, whereas Underwriting Specialists evaluate risks to determine policy approval. Understanding these differences helps job seekers identify the right career path within the insurance sector.

More about Life Insurance Operations jobs
What cities are hiring for Life Insurance Operations jobs? Cities with the most Life Insurance Operations job openings:
What states have the most Life Insurance Operations jobs? States with the most job openings for Life Insurance Operations jobs include:
What job categories do people searching Life Insurance Operations jobs look for? The top searched job categories for Life Insurance Operations jobs are:

Program Manager, Insurance Operations

Hyundai Capital

Irvine, CA โ€ข Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 27 days ago


Job description

WHAT YOU WILL BRING TO THE ROLE

ยท         Minimum 5-7 years of experience in insurance or reinsurance operations, reinsurance accounting/finance, insurance accounting, or related program management roles

ยท         Automotive or financial services industries preferred.

ยท         Bachelorโ€™s degree in finance, business or related discipline.

ยท         MBA a plus.

ยท         Working knowledge of reinsurance concepts and program structures (e.g., treaty/facultative concepts, ceded premium and loss flows, commissions, profit share, settlements).

ยท         Strong analytical and reconciliation skills; ability to interpret results, identify drivers, and resolve variances across premium, claims, and cash activity.

ยท         Proficiency with Microsoft Office Suite including advanced Excel; ability to work with large datasets and improve reporting efficiency.

ยท         Experience managing third-party vendors; (performance management, service levels, issue resolution, and governance).

ยท         Knowledge of internal controls and audit support expectations (e.g., SOX/KSOX), including documentation and evidence retention.

ยท         Strong written and verbal communication skills; able to translate complex data into clear, actionable updates for stakeholders.

ยท         High attention to detail, strong organization, and ability to manage multiple deadlines in a close/statement cycle environment.

ยท         Excellent interpersonal skills to successfully collaborate with cross functional departments and external partners.

WE TAKE CARE OF OUR PEOPLE

At HCA, we know our success starts with our people. We offer a comprehensive rewards package designed to support your health, financial wellbeing, and life outside of work โ€” so you can bring your best every day.

In addition to competitive pay, our benefits include:

ยท         Hybrid work schedule offering 4 on-site days and 1 remote day per week

ยท         Vehicle benefits designed around your role, including monthly allowances and purchase and lease discounts

ยท         Flexible health coverage with medical, dental, and vision plans, including no cost and low-cost options

ยท         Annual employer HSA contribution to help offset healthcare expenses

ยท         401(k) with company match and immediate vesting, so you can start building your future from day one

ยท         100% company paid life and disability insurance for added peace of mind

ยท         Wellbeing programs at no cost to you, including gym benefits and health resources

ยท         Generous parental leave to support growing families

ยท         Paid Volunteer Time Off, plus a company donation to a charity of your choice

At HCA, our benefits are more than perks โ€” theyโ€™re part of our commitment to supporting you at work and in life. Learn more about benefits at HCA!

WHAT HAPPENS NEXT

Express your interest by submitting an application. Once your application is received, our recruiting team will review your application to see if you meet the basic and preferred qualifications listed on the job description. For more information on our culture, visit our careers page.

OTHER DETAILS

Our Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplaceโ€”because we believe diversity builds stronger teams. We comply with all applicable federal, state, and local equal employment opportunity laws and do not discriminate on the basis of race, religion or creed, color, national origin, ancestry, caste, citizenship, sex or gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, medical condition, genetic information, marital status, family care or medical leave status, military or veteran status, political affiliation, or any other characteristic protected by law. Information provided during the application process is requested in good faith and will be used solely in accordance with applicable employment laws.

California Privacy Notice

This notice only applies to our applicants who reside in the State of California.

The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (โ€œCCPAโ€). 

If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com.

Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis Finance, and Kia Finance, we deliver innovative financing, leasing, and insurance solutions to more than 3 million customers and businesses nationwide.

Weโ€™re a company driven by growth, innovation, and people. At HCA, youโ€™ll find opportunities to build new skills, expand your career, and make a real impactโ€”while working in a diverse, inclusive, and valuesโ€‘driven environment. Weโ€™re proud to support our communities through volunteerism, philanthropy, and engaged Employee Resource Groups.

If youโ€™re looking for a fastโ€‘paced, collaborative workplace where your ideas matter, join us as we lead the future of financing freedom of movement. Apply today.

WHAT YOU WILL DO

The Reinsurance Program Manager will oversee the third-party vendor responsible for the day-to-day administration of the reinsurance program and ensure program setup, reporting, settlement, and compliance. This role serves as the primary liaison across internal teams and external partners (e.g., program administrators and dealers) and is accountable for vendor performance management, as well as field sales support and training related to the reinsurance program. This role also supports growth through pricing and program-structure recommendations and by developing sales pro forma forecasts that illustrate potential dealer earnings opportunities.

HOW YOU WILL MAKE AN IMPACT

1.    Vendor Management

ยท        Manage third-party vendor performance by setting expectations, monitoring service levels, conducting regular touchpoints, and ensuring program setup, maintenance, onboarding, and compliance.

ยท        Oversee settlement and financial reconciliation processes, including payment/statement review, variance analysis, issue resolution, and maintenance of settlement rate reporting and data validation.

ยท        Ensure compliance with contracts, internal policies, and regulations; support MSA renewals/negotiations and perform issue analysis to improve vendor delivery.

2.    Reinsurance Program Management

ยท        Lead pricing and program structure recommendations, create dealer sales pro formas, and support enrollment processes (e.g., Terms & Conditions, CFC setup, contract review/approval).

ยท        Serve as SME and key liaison across internal and external stakeholders, delivering training, supporting field sales, resolving issues, and ensuring effective communication and risk management.

ยท        Ensure strong controls and reporting integrity by validating data, supporting audits (e.g., SOX/KSOX), managing documentation, producing standard/ad hoc reporting, and approving contracts, surplus releases, and claw backs.

3.    Program Performance

ยท        Monitor KPIs (premium, losses, commissions, profit share) and provide variance analysis and insights to stakeholders.

ยท        Drive continuous improvement by identifying process gaps, strengthening controls, and partnering on automation, standardization, and testing (UAT) for program changes.