ZipRecruiter

Log In

1

Life Insurance Operations Jobs in Virginia (NOW HIRING)

next page

Showing results 1-20

All JobsLife Insurance Operations JobsLife Insurance Operations Jobs in Virginia

Life Insurance Operations information

What are Life Insurance Operations?

Life Insurance Operations refer to the set of processes and activities involved in managing life insurance policies from application to claim settlement. This includes policy issuance, premium collection, underwriting, policy servicing, compliance, and claims processing. Professionals in this field ensure smooth and efficient administration to deliver a positive customer experience and maintain regulatory compliance. Life Insurance Operations teams work closely with underwriters, agents, and customers to facilitate the lifecycle of insurance products.

What are some common challenges faced in Life Insurance Operations, and how can I prepare to handle them?

Professionals in Life Insurance Operations often encounter challenges such as managing complex policy documentation, ensuring regulatory compliance, and handling high volumes of customer inquiries. To excel, it's important to develop strong attention to detail, effective communication skills, and adaptability to changing regulations or company procedures. Familiarity with insurance software and a proactive approach to problem-solving will also help you navigate the fast-paced, collaborative environment typical of operations teams.

What are the key skills and qualifications needed to thrive in Life Insurance Operations, and why are they important?

To succeed in Life Insurance Operations, you need strong analytical skills, attention to detail, and a solid understanding of insurance products and regulatory requirements, often supported by a bachelor's degree in business, finance, or a related field. Familiarity with policy administration systems, CRM software, and industry-standard tools such as ALIS or Guidewire is common, and certifications like LOMA can be advantageous. Excellent organizational skills, effective communication, and customer service orientation help professionals stand out in this role. These competencies are crucial for ensuring accurate policy management, compliance, and a positive client experience in a highly regulated industry.

What is the difference between Life Insurance Operations vs Underwriting Specialist?

AspectLife Insurance OperationsUnderwriting Specialist
Primary RoleProcessing policies, managing administrative tasks, ensuring policy accuracyAssessing risk, evaluating applications, determining policy eligibility
Required CredentialsTypically a high school diploma or equivalent; some roles may require insurance licensesOften requires underwriting certifications or insurance licenses
Work EnvironmentOffice setting, administrative and clerical tasksOffice setting, analytical and decision-making tasks
Industry UsageCommonly found in insurance companies' operations departmentsFound in underwriting departments within insurance firms

While both roles are essential in the insurance industry, Life Insurance Operations focuses on policy processing and administrative support, whereas Underwriting Specialists evaluate risks to determine policy approval. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are popular job titles related to Life Insurance Operations jobs in Virginia? For Life Insurance Operations jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Life Insurance Operations jobs in Virginia look for? The top searched job categories for Life Insurance Operations jobs in Virginia are:
Life Insurance Operations jobs near you
Infographic showing various Life Insurance Operations job openings in Virginia as of June 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 84% In-person, and 16% Hybrid job distribution.
Operations Supervisor- Commercial Insurance (Remote)

Operations Supervisor- Commercial Insurance (Remote)

Insurance Office of America

Virginia Beach, VA • On-site

Full-time

Medical, Retirement

Posted 15 days ago

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 260 rated insurance

Job description

Job Description:

Title:OperationsSupervisor - Commercial Lines

Work Mode:Remote (Southeastern US only)| Location/Supporting:Longwood, FL| Book Focus:General
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations


About the Role:The Operations Supervisor - Commercial Linesis responsible fordirect leadership andday-to-dayoversight of Account Management staff within the branch. This includes guiding team performance, ensuring compliance with established processes and procedures,maintainingservice excellence, supporting staff development, and strengthening operational efficiency. Additionally, this role serves as a senior-level resource for complex client service needs and manages an assigned book of business.

Key Responsibilities:

  • Performance Standards:Monitor productivity, efficiency, quality, and service standards.

  • Culture Promotion: Promote IOA culture and support team engagement.

  • Professional Development:Support ongoing staff training and development.

  • Succession Planning:Develop future branch operations leaders.

  • Direct Staff Management:Lead Account Management staff and provide coaching and guidance.

  • HR Management: Ensure compliance with HR policies and processes.

  • Recruitment and Onboarding:Participatein hiring, interviewing, and onboarding.

  • Performance Communication:Deliver evaluations andmaintaintransparent communication with leadership.

  • Workflow Management:Assign and balance workloads to ensure service continuity.

  • Operational Process Excellence:Implement and enforce processes and best practices.

  • Data Analysis:Monitor and interpret performance data andtake actionas needed.

  • Data Integrity:Maintainaccuratedata across agency and carrier systems.

  • Account Management:Manage an assigned book of business.

  • Technical Support:Serve as a subject matter expert for coverage and service questions.

  • Client Relationship Management:Manage client relationships and support renewals and service needs.

  • Policy and Service Administration:Oversee policy administration, placement, billing, claims support, anddocumentation ofaccuracy.

  • Renewal and New Business Execution:Lead or support the full renewal and new business process.

  • Service Excellence:Deliver excellent service and proactivelyanticipateclient needs.

  • Culture Promotion:Promote IOA culture and improve engagement.

  • Policy Compliance: Stay updated on company policies and procedures.

  • Champion IOA Values:Demonstrateintegrity and leadership.


Ideal CandidateQualifications:

  • 5+ years ofindustry experience;or 7+ yearsof sales,marketingor relationshipmanagementexperience

  • Thorough knowledge of insurance brokerage and client needs

  • Required active licensing

  • Professional designationspreferred

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service,communication,multitasking, and organizational skills

  • Proficiencyin MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


What to Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 105-125K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply