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Insurance Claims Assistant Jobs in Portland, ME (NOW HIRING)

MEMIC

Claim Assistant

Portland, ME · On-site

$46K/yr

Claim Assistant Portland, Maine At MEMIC, our mission is to make workers' compensation insurance ... Insurance or claims experience is helpful but not required. Why Join Us? * Comprehensive training ...

MEMIC

Claim Assistant

Portland, ME · On-site

$46K/yr

Claim Assistant Are you highly organized, detail-oriented, and passionate about helping others ... Insurance or claims experience is helpful but not required. Why Join Us? * Comprehensive training ...

MEMIC

Claim Assistant

Portland, ME · On-site

$46K/yr

Claim Assistant Are you highly organized, detail-oriented, and passionate about helping others ... Insurance or claims experience is helpful but not required. Why Join Us? * Comprehensive training ...

Aoins

Claims Specialist - Bodily Injury

Auburn, ME · On-site

$75K - $95K/yr

A career at Concord Insurance Group is challenging and rewarding. Our group of caring associates ... Obtain and maintain appropriate adjuster's license(s) as required * Assist in the evaluation and ...

OneAmerica

STD Claims Examiner

South Portland, ME · On-site

$21.16 - $39.66/hr

Processes overpayments in accordance with established procedures * Assist in the subrogation ... Claims Practice regulations * Respond to customer service issues within required timeframes

Ethos Risk Services

Investigator

Portland, ME

Ethos Risk Services is a leading insurance claims investigation and medical management company ... We've built VERA, our AI recruiting assistant, to give every applicant an immediate, personalized ...

Ethos Risk Services

Investigator

Portland, ME · On-site

$35 - $50/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company ... We've built VERA, our AI recruiting assistant, to give every applicant an immediate, personalized ...

Allied Universal

Surveillance Investigator

Portland, ME

$21.75 - $26.75/hr

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services ... to assist with the administration of an insurance claim. * Must possess a valid driver's license ...

Ethos Risk Services

Investigator

Portland, ME · On-site

$35 - $50/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company ... We've built VERA, our AI recruiting assistant, to give every applicant an immediate, personalized ...

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All JobsInsurance Claims JobsInsurance Claims Assistant JobsInsurance Claims Assistant Jobs in Portland, ME

Insurance Claims Assistant information

See Portland, ME salary details

$10

$22

$46

How much do insurance claims assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for insurance claims assistant in Portland, ME is $22.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $26.30 per hour, depending on experience, location, and employer.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What cities near Portland, ME are hiring for Insurance Claims Assistant jobs?

Cities near Portland, ME with the most Insurance Claims Assistant job openings:

Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in Portland, ME as of August 2026, with employment types broken down into 87% Full Time, 4% Part Time, and 9% Contract. Highlights an 91% In-person, and 9% Hybrid job distribution, with an average salary of $46,510 per year, or $22.4 per hour.

Claim Assistant

MEMIC

Portland, ME • On-site

$46K/yr

Other

Posted 15 days ago

Job description

Claim Assistant

Portland, Maine

At MEMIC, our mission is to make workers' compensation insurance better—through compassionate service, trusted partnerships, and an unwavering focus on workplace safety. Our core values—Be Conscientious, Be an Expert, Be a Partner, Be Curious, and Be Transparent—drive everything we do. For over 30 years, we've been a leader in helping businesses protect their employees and reduce workplace injuries while delivering exceptional claims services.

Job Overview: Claim Assistant

Are you highly organized, detail-oriented, and passionate about helping others? Join our team as a Claim Assistant, where you'll play a key role in supporting Claims Adjusters and ensuring injured workers receive prompt, professional service throughout the claims process.

This position is ideal for someone who enjoys administrative work, customer service, and working in a fast-paced environment where accuracy matters. Insurance experience is not required. We are willing to train the right candidate who brings a positive attitude, strong technical skills, and a commitment to excellence.

This is a hybrid position

What You'll Do
  • Open and establish new workers' compensation claims and assign claims to the appropriate adjuster.
  • Support the claims team with correspondence, forms, document preparation, filing, and mail processing.
  • Process and pay invoices while ensuring accuracy and timeliness.
  • Serve as a helpful resource for injured workers, employers, medical providers, and internal team members by responding to questions and directing inquiries appropriately.
  • Maintain claim diaries, follow-up activities, and file documentation.
  • Assist adjusters and management with information requests and administrative support.
  • Help ensure claims are handled efficiently, accurately, and in compliance with company standards.
What We're Looking For
  • Strong customer service and communication skills.
  • Excellent attention to detail and organizational abilities.
  • Comfortable using technology and entering data accurately.
  • Ability to prioritize multiple tasks and meet deadlines.
  • Positive attitude and willingness to learn.
  • Insurance or claims experience is helpful but not required.
Why Join Us?
  • Comprehensive training provided.
  • Collaborative and supportive team environment.
  • Opportunity to build a career in the insurance industry.
  • Meaningful work that helps injured employees and employers navigate the claims process.

MEMIC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veteran's status, sexual orientation, or any other characteristic protected by law. Additionally, we are committed to providing an inclusive and accessible recruitment experience for all candidates. If you need a reasonable accommodation during the interview process, please contact us.

To ensure an equitable and authentic interview process, candidates should not use AI or chatbot tools during the live interview or phone screen. We welcome any preparation you choose to do beforehand, but all responses shared during the interview must be your own.

Note: MEMIC does not offer Stem-OPT EAD Extension for this role.

MEMIC's Job Applicant Privacy Notice

Check out our benefit offerings here! Starting pay is: $46,293/annually

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