The Senior Claims Specialist may also assist the Claims Team Manager with assigning new claims to ... Assesses policy coverage for submitted claims and notifies the insured of any issues; determines ...
The Senior Claims Specialist may also assist the Claims Team Manager with assigning new claims to ... Assesses policy coverage for submitted claims and notifies the insured of any issues; determines ...
Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and ... to assist in case resolution. * Preparing reports for file documentation * Applying creative ...
Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and ... to assist in case resolution. * Preparing reports for file documentation * Applying creative ...
Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and ... to assist in case resolution. * Preparing reports for file documentation * Applying creative ...
Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and ... to assist in case resolution. * Preparing reports for file documentation * Applying creative ...
Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and ... to assist in case resolution. * Preparing reports for file documentation * Applying creative ...
Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and ... to assist in case resolution. * Preparing reports for file documentation * Applying creative ...
Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and ... to assist in case resolution. * Preparing reports for file documentation * Applying creative ...
Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and ... to assist in case resolution. * Preparing reports for file documentation * Applying creative ...
Legal Counsel
Hillsboro, OR · On-site
$105K - $120K/yr
This role will assist drafting and negotiating a variety of commercial contracts, provide strategic legal guidance, assist with insurance and claims matters, assist with litigation matters, and ...
Quick apply
Legal Counsel
Hillsboro, OR · On-site
$105K - $120K/yr
This role will assist drafting and negotiating a variety of commercial contracts, provide strategic legal guidance, assist with insurance and claims matters, assist with litigation matters, and ...
Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and ... Identify, assign, and coordinate the assignment and coordination of expertise resources to assist ...
Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and ... Identify, assign, and coordinate the assignment and coordination of expertise resources to assist ...
Temporary Insurance Follow-up Specialist
OR · Remote
$22.30 - $30.11/hr
Claims Supervisor DEPARTMENT: Single Billing Office (SBO) DATE LAST REVIEWED: August 2024 OUR ... Assistant surgeons * Authorizations * Benefit Maximum * Simple billing requirements errors
Temporary Insurance Follow-up Specialist
OR · Remote
$22.30 - $30.11/hr
Claims Supervisor DEPARTMENT: Single Billing Office (SBO) DATE LAST REVIEWED: August 2024 OUR ... Assistant surgeons * Authorizations * Benefit Maximum * Simple billing requirements errors
Temporary Insurance Follow-up Specialist
OR · Remote
$22.30 - $30.11/hr
Claims Supervisor DEPARTMENT: Single Billing Office (SBO) DATE LAST REVIEWED: August 2024 OUR ... Assistant surgeons * Authorizations * Benefit Maximum * Simple billing requirements errors
Temporary Insurance Follow-up Specialist
OR · Remote
$22.30 - $30.11/hr
Claims Supervisor DEPARTMENT: Single Billing Office (SBO) DATE LAST REVIEWED: August 2024 OUR ... Assistant surgeons * Authorizations * Benefit Maximum * Simple billing requirements errors
Portland, OR- Field Roof Inspector
Wood Village, OR · On-site
$32 - $40/hr
Hancock Claims Consultants specialize in Ladder Assist and Property Inspection Services, collaborating directly with numerous insurance agencies for efficient claims management. At Hancock, we are at ...
Portland, OR- Field Roof Inspector
Wood Village, OR · On-site
$32 - $40/hr
Hancock Claims Consultants specialize in Ladder Assist and Property Inspection Services, collaborating directly with numerous insurance agencies for efficient claims management. At Hancock, we are at ...
Claims Supervisor
Portland, OR · Remote
$73K - $113K/yr
Ability to assist team members to develop knowledge and understanding of claims practice ... Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and ...
Quick apply
Claims Supervisor
Portland, OR · Remote
$73K - $113K/yr
Ability to assist team members to develop knowledge and understanding of claims practice ... Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and ...
Manage both inbound and outbound calls efficiently and effectively. * Assist in obtaining supporting claim documentation, appropriately compiling billing packets, and filing insurance claims ...
Manage both inbound and outbound calls efficiently and effectively. * Assist in obtaining supporting claim documentation, appropriately compiling billing packets, and filing insurance claims ...
Portland, OR- Field Roof Inspector
Troutdale, OR · On-site
$32 - $40/hr
Hancock Claims Consultants specialize in Ladder Assist and Property Inspection Services, collaborating directly with numerous insurance agencies for efficient claims management. At Hancock, we are at ...
Quick apply
Portland, OR- Field Roof Inspector
Troutdale, OR · On-site
$32 - $40/hr
Hancock Claims Consultants specialize in Ladder Assist and Property Inspection Services, collaborating directly with numerous insurance agencies for efficient claims management. At Hancock, we are at ...
... claims * Collaborate with policyholders, insurance agents, and other involved parties to gather ... assist in other territories. Hours of operation are continually evaluated and may change based on ...
... claims * Collaborate with policyholders, insurance agents, and other involved parties to gather ... assist in other territories. Hours of operation are continually evaluated and may change based on ...
... claims * Collaborate with policyholders, insurance agents, and other involved parties to gather ... assist in other territories. Hours of operation are continually evaluated and may change based on ...
... claims * Collaborate with policyholders, insurance agents, and other involved parties to gather ... assist in other territories. Hours of operation are continually evaluated and may change based on ...
Employee Benefits Claims Team Leader (HYBRID OR REMOTE)
OR · On-site +1
$68K - $92K/yr
Provide clarification on policy interpretation, assist with amendment requests and help resolve ... Insurance Claims organization * 3 years of people leadership experience with excellent team ...
Employee Benefits Claims Team Leader (HYBRID OR REMOTE)
OR · On-site +1
$68K - $92K/yr
Provide clarification on policy interpretation, assist with amendment requests and help resolve ... Insurance Claims organization * 3 years of people leadership experience with excellent team ...
... claims * Collaborate with policyholders, insurance agents, and other involved parties to gather ... assist in other territories. Hours of operation are continually evaluated and may change based on ...
... claims * Collaborate with policyholders, insurance agents, and other involved parties to gather ... assist in other territories. Hours of operation are continually evaluated and may change based on ...
... claims * Collaborate with policyholders, insurance agents, and other involved parties to gather ... assist in other territories. Hours of operation are continually evaluated and may change based on ...
... claims * Collaborate with policyholders, insurance agents, and other involved parties to gather ... assist in other territories. Hours of operation are continually evaluated and may change based on ...
... claims * Collaborate with policyholders, insurance agents, and other involved parties to gather ... assist in other territories. Hours of operation are continually evaluated and may change based on ...
... claims * Collaborate with policyholders, insurance agents, and other involved parties to gather ... assist in other territories. Hours of operation are continually evaluated and may change based on ...
... claims * Collaborate with policyholders, insurance agents, and other involved parties to gather ... assist in other territories. Hours of operation are continually evaluated and may change based on ...
... claims * Collaborate with policyholders, insurance agents, and other involved parties to gather ... assist in other territories. Hours of operation are continually evaluated and may change based on ...
Insurance Claims Assistant information
See Oregon salary details
$10.42 - $13.86
6% of jobs
$13.86 - $17.31
15% of jobs
$17.62 is the 25th percentile. Wages below this are outliers.
$17.31 - $20.75
43% of jobs
$23.69 is the 75th percentile. Wages above this are outliers.
$20.75 - $24.19
13% of jobs
$24.19 - $27.63
4% of jobs
$27.63 - $31.08
9% of jobs
$31.08 - $34.52
3% of jobs
$34.52 - $37.96
2% of jobs
$37.96 - $41.40
0% of jobs
$41.40 - $44.85
0% of jobs
$44.85 - $48.29
4% of jobs
$10
$23
$48
How much do insurance claims assistant jobs pay per hour?
What is the difference between Insurance Claims Assistant vs Insurance Adjuster?
| Aspect | Insurance Claims Assistant | Insurance Adjuster |
|---|---|---|
| Credentials | Typically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plus | Requires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field |
| Work Environment | Office settings, supporting claims processing teams | Fieldwork and office work, investigating claims on-site or remotely |
| Employer & Industry Usage | Insurance companies, claims departments | Insurance companies, adjusting claims and assessing damages |
| Search & Comparison Intent | People looking for entry-level or support roles in claims processing | Individuals interested in assessing damages and making claim decisions |
While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.
What does an Insurance Claims Assistant do?
What are some common challenges faced by Insurance Claims Assistants, and how can they be managed effectively?
What are the key skills and qualifications needed to thrive as an Insurance Claims Assistant, and why are they important?

Liberty Mutual rating
9.0
Based on 145 frontline employees who took The Breakroom Quiz
33rd of 281 rated insurance
Job description
The Senior Claims Specialist works within a Claims Team, using the latest technology to review, analyze and process claims that are routinely characterized as moderately complex to complex within assigned authority limits. This includes making decisions about liability/compensability, evaluating losses, negotiating settlements and managing an inventory of commercial property/casualty claims involving bodily injury or property loss. The Senior Claims Specialist may also assist the Claims Team Manager with assigning new claims to team members, providing technical direction, and monitoring caseloads.
This is a hybrid position. Candidates within 50 miles of select offices are expected in-office 2 days/Month
Responsibilities:
- Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages; determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate.
- Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim.
- Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
- Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company.
- Acts as senior technical professional on team, assisting team members with escalated issues. Mentors and trains new team members. Participates in Quality Review process.
- Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews.
- Performs other duties as assigned.
- Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations required.
- Strong background in commercial auto and general liability claims handling, with hands-on experience directing litigated claims to resolution
- Leadership ability and demonstrated time management skills to delegate work appropriately and organize resources effectively.
- Demonstrates an advanced knowledge of claims case handling practices, legal liability, general insurance policy coverage, and the state`s tort laws as normally acquired through a bachelor`s degree (or equivalent training) plus 3 to 5 years directly related work experience.
- Required to obtain and maintain all applicable licenses.
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefitsLiberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco
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About Liberty Mutual
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Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.
Industry
Insurance services
Company size
10,000+ Employees
Headquarters location
Boston, MA, US