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Insurance Claims Assistant Jobs in Oregon (NOW HIRING)

The Senior Claims Specialist may also assist the Claims Team Manager with assigning new claims to ... Assesses policy coverage for submitted claims and notifies the insured of any issues; determines ...

Legal Counsel

Hillsboro, OR · On-site

$105K - $120K/yr

This role will assist drafting and negotiating a variety of commercial contracts, provide strategic legal guidance, assist with insurance and claims matters, assist with litigation matters, and ...

Temporary Insurance Follow-up Specialist

OR · Remote

$22.30 - $30.11/hr

Claims Supervisor DEPARTMENT: Single Billing Office (SBO) DATE LAST REVIEWED: August 2024 OUR ... Assistant surgeons * Authorizations * Benefit Maximum * Simple billing requirements errors

Temporary Insurance Follow-up Specialist

OR · Remote

$22.30 - $30.11/hr

Claims Supervisor DEPARTMENT: Single Billing Office (SBO) DATE LAST REVIEWED: August 2024 OUR ... Assistant surgeons * Authorizations * Benefit Maximum * Simple billing requirements errors

Manage both inbound and outbound calls efficiently and effectively. * Assist in obtaining supporting claim documentation, appropriately compiling billing packets, and filing insurance claims ...

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Showing results 1-20

Insurance Claims Assistant information

See Oregon salary details

$10

$23

$48

How much do insurance claims assistant jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for insurance claims assistant in Oregon is $23.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $27.21 per hour, depending on experience, location, and employer.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

What does an Insurance Claims Assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are some common challenges faced by Insurance Claims Assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What are the key skills and qualifications needed to thrive as an Insurance Claims Assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.
What are the most commonly searched types of Insurance Claims jobs in Oregon? The most popular types of Insurance Claims jobs in Oregon are:
What cities in Oregon are hiring for Insurance Claims Assistant jobs? Cities in Oregon with the most Insurance Claims Assistant job openings:
Infographic showing various Insurance Claims Assistant job openings in Oregon as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $48,063 per year, or $23.1 per hour.
Senior Claims Specialist I

Full-time

Re-posted 10 days ago


Liberty Mutual rating

9.0

Company rating: 9.0 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

33rd of 281 rated insurance


Job description

Description

The Senior Claims Specialist works within a Claims Team, using the latest technology to review, analyze and process claims that are routinely characterized as moderately complex to complex within assigned authority limits. This includes making decisions about liability/compensability, evaluating losses, negotiating settlements and managing an inventory of commercial property/casualty claims involving bodily injury or property loss. The Senior Claims Specialist may also assist the Claims Team Manager with assigning new claims to team members, providing technical direction, and monitoring caseloads.

This is a hybrid position. Candidates within 50 miles of select offices are expected in-office 2 days/Month

Responsibilities:

  • Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages; determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate.
  • Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim.
  • Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
  • Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company.
  • Acts as senior technical professional on team, assisting team members with escalated issues.  Mentors and trains new team members.  Participates in Quality Review process. 
  • Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews.
  • Performs other duties as assigned.
Qualifications
  • Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations required.
  • Strong background in commercial auto and general liability claims handling, with hands-on experience directing litigated claims to resolution
  • Leadership ability and demonstrated time management skills to delegate work appropriately and organize resources effectively.
  • Demonstrates an advanced knowledge of claims case handling practices, legal liability, general insurance policy coverage, and the state`s tort laws as normally acquired through a bachelor`s degree (or equivalent training) plus 3 to 5 years directly related work experience.
  • Required to obtain and maintain all applicable licenses.
About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefitsLiberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Fair Chance Notices

  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco
Employment Type: FULL_TIME

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About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

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