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Insurance Claims Assistant Jobs in Portland, OR (NOW HIRING)

Sedgwick

Claims Assistant (Onsite - Portland, OR)

Portland, OR · On-site

$20 - $25.25/hr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work ® Fortune Best Workplaces in Financial Services & Insurance Claims Assistant ...

Sedgwick

Claims Assistant (Onsite - Portland, OR)

Portland, OR · On-site

$20 - $25.25/hr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work ® Fortune Best Workplaces in Financial Services & Insurance Claims Assistant ...

Core Specialty

Claims Operations Assistant

Vancouver, WA · On-site

$42K - $45K/yr

Multi-state commercial insurance carrier is seeking a Claims Operations Assistant for a position based in their Vancouver, WA office. This is an entry-level position which will provide administrative ...

Core Specialty

Claims Operations Assistant

Vancouver, WA · On-site

$42K - $45K/yr

Multi-state commercial insurance carrier is seeking a Claims Operations Assistant for a position based in their Vancouver, WA office. This is an entry-level position which will provide administrative ...

Core Specialty

Claims Operations Assistant

Vancouver, WA

$42K - $45K/yr

- Multi-state commercial insurance carrier is seeking a Claims Operations Assistant for a position based in their Vancouver, WA office. This is an entry-level position which will provide administrative ...

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All JobsInsurance Claims JobsInsurance Claims Assistant JobsInsurance Claims Assistant Jobs in Portland, OR

Insurance Claims Assistant information

See Portland, OR salary details

$10

$23

$48

How much do insurance claims assistant jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for insurance claims assistant in Portland, OR is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $27.26 per hour, depending on experience, location, and employer.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

How to become an insurance claims assistant?

To become an insurance claims assistant, candidates typically need a high school diploma or equivalent, strong organizational and communication skills, and familiarity with insurance policies and claims processes. Some employers prefer candidates with customer service experience or relevant certifications, such as the Certified Claims Professional (CCP), and proficiency in computer software like claim management systems. On-the-job training is common, and the role often requires attention to detail and the ability to handle sensitive information.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.
What are the most commonly searched types of Insurance Claims jobs in Portland, OR? The most popular types of Insurance Claims jobs in Portland, OR are:
What cities near Portland, OR are hiring for Insurance Claims Assistant jobs? Cities near Portland, OR with the most Insurance Claims Assistant job openings:
Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $48,210 per year, or $23.2 per hour.

Claims Assistant (Onsite - Portland, OR)

Sedgwick

Portland, OR • Remote

$20 - $25.25/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 8 days ago

Sedgwick rating

7.6

Company rating: 7.6 out of 10

Based on 320 frontline employees who took The Breakroom Quiz

209th of 304 rated insurance

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Claims Assistant (Onsite - Portland, OR)

Are you lookingfor an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world's best brands?

  • Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world's most respected organizations.

  • Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.

  • Leverage Sedgwick's broad, global network of experts to both learn from and to share your insights.

  • Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.

  • Enjoy flexibility and autonomy in your daily work, your location, and your career path.

  • Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.

ARE YOU AN IDEAL CANDIDATE?We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.

WORK LOCATIONS: 6650 SW Redwood Lane Suite 215 Portland, OR 97224

PRIMARY PURPOSE OF THE ROLE: To provide support to the claims staff and to perform other office tasks depending on the client program.

ESSENTIAL RESPONSIBLITIES MAY INCLUDE

  • Sets up and enters new claims into claims management system.

  • Inputs and reviews notes/diaries in claims management system as instructed.

  • Processes payments.

  • Processes mail; handles filing, faxing and photocopying.

  • Performs other duties as assigned.

  • Supports the organization's quality program(s).

  • Reviews, prepares, creates, and/or sends letters, reports, and forms.

  • Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.

  • Other activities/projects as assigned including the preparation and distribution of computer reports.

QUALIFICATIONS

Education & Licensing:High School Diploma or GED required. Bachelor's degree from an accredited college or university preferred.Professional certification as applicable to line of business preferred.

Experience:Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.

TAKING CARE OF YOU

  • Flexible work schedule.

  • Referral incentive program.

  • Career development and promotional growth opportunities.

  • A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.

WORK ENVIRONMENT REQUIREMENTSINCLUDE
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:Computer keyboarding,travel as required

Auditory/Visual: Hearing, vision and talking

#claimsexaminer#claims #hybrid#LI-REMOTE

Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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