ZipRecruiter

Log In

1

Insurance Claims Assistant Jobs in Portland, OR (NOW HIRING)

Western Partitions

Claims Assistant

Wilsonville, OR · On-site

$19.50 - $24.50/hr

... insurance carriers, and internal WPI team members. Job Duties / Responsibilities * Assist the Claims Manager with the organization, tracking, and documentation of workers' compensation, general ...

New

Western Partitions, Inc.

Claims Assistant

Wilsonville, OR

$19.50 - $24.50/hr

... insurance carriers, and internal WPI team members. Job Duties / Responsibilities * Assist the Claims Manager with the organization, tracking, and documentation of workers' compensation, general ...

New

Western Partitions, Inc.

Claims Assistant

Wilsonville, OR

$19.50 - $24.50/hr

... insurance carriers, and internal WPI team members. Job Duties / Responsibilities * Assist the Claims Manager with the organization, tracking, and documentation of workers' compensation, general ...

New

Western Partitions, Inc.

Claims Assistant

Wilsonville, OR · On-site

$19.50 - $24.50/hr

... insurance carriers, and internal WPI team members. Job Duties / Responsibilities * Assist the Claims Manager with the organization, tracking, and documentation of workers' compensation, general ...

New

Corvel

Liability Claims Assistant

Portland, OR · On-site

$13.38 - $23.42/hr

The Claims Assistant will support the claims staff in the set-up and administration of workers ... Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and ...

Corvel

Liability Claims Assistant

Portland, OR · Remote

$13.38 - $23.42/hr

The Liability Claims Assistant will support the claims staff in the set-up and administration of ... Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and ...

Core Specialty

Claims Operations Assistant

Vancouver, WA · On-site

$42K - $45K/yr

Multi-state commercial insurance carrier is seeking a Claims Operations Assistant for a position based in their Vancouver, WA office. This is an entry-level position which will provide administrative ...

Core Specialty

Claims Operations Assistant

Vancouver, WA · On-site

$42K - $45K/yr

- Multi-state commercial insurance carrier is seeking a Claims Operations Assistant for a position based in their Vancouver, WA office. This is an entry-level position which will provide administrative ...

Core Specialty

Claims Operations Assistant

Vancouver, WA · On-site

$42K - $45K/yr

Multi-state commercial insurance carrier is seeking a Claims Operations Assistant for a position based in their Vancouver, WA office. This is an entry-level position which will provide administrative ...

next page

Showing results 1-20

All JobsInsurance Claims JobsInsurance Claims Assistant JobsInsurance Claims Assistant Jobs in Portland, OR

Insurance Claims Assistant information

See Portland, OR salary details

$10

$23

$48

How much do insurance claims assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for insurance claims assistant in Portland, OR is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $27.26 per hour, depending on experience, location, and employer.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What are the most commonly searched types of Insurance Claims jobs in Portland, OR?

The most popular types of Insurance Claims jobs in Portland, OR are:

What cities near Portland, OR are hiring for Insurance Claims Assistant jobs?

Cities near Portland, OR with the most Insurance Claims Assistant job openings:

Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,210 per year, or $23.2 per hour.

Claims Assistant

Western Partitions

Wilsonville, OR • On-site

$19.50 - $24.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Claims Assistant
Western Partitions, Inc. (WPI) is one of the largest and most reputable interior and exterior contracting firms in the Northwest. WPI provides superior contracting services for drywall, prefabrication, metal studs, acoustical systems, wall panels, fireproofing, firestopping, stucco, claddings, painting, windows, doors/frames/hardware, and more.
Since WPI's inception in 1972, we have provided award-winning construction without sacrificing integrity, safety, or efficiency. We are proud that a significant percentage of our business comes from repeat customers. Our service-oriented, fast-track approach, coupled with an attention to detail has resulted in a superior reputation within our industry. We work hard every day to earn our customers' trust and confidence.
Throughout our history, our dedication to our employees, quality of work, and customers has set us apart. The strongest characteristic of our organization is the prominent level of pride we take in every job we complete. Our employees are driven to do the job right the first time without compromise. Lastly, our customers choose WPI based on the emphasis we place on communication, trust, and respect.
Job Description
The Claims Assistant supports the Claims Manager with the administrative, documentation, communication, and tracking tasks necessary to manage workers' compensation, general liability, auto, OCIP, and CCIP claims from initial report through closure. The position plays an important role in helping WPI care for employees during the claims process while supporting timely communication, accurate documentation, return-to-work coordination, claim tracking, and compliance with applicable state, local, and federal requirements.
This position is primarily administrative in nature but requires strong follow-through, confidentiality, organization, attention to detail, and the ability to communicate professionally with employees, managers, medical providers, insurance carriers, and internal WPI team members.
Job Duties / Responsibilities
  • Assist the Claims Manager with the organization, tracking, and documentation of workers' compensation, general liability, auto, OCIP, and CCIP claims.
  • Support claim files from the date of incident through closure by helping collect, organize, and maintain required documents, correspondence, notes, forms, and related records.
    • For Fleet Claims, help organize and coordinate body shop repairs, rental vehicles, accident reports, etc.
  • Record, file, and maintain workers' compensation claim documents and related documentation.
  • Assist with organizing worker statements, witness statements, medical documentation, work status forms, correspondence, and supporting claim information.
  • Help coordinate early Return to Work efforts by tracking work status updates, modified-duty documentation, carrier communication, modified-duty payroll reports, and follow-up items as directed by the Claims Manager.
  • Assist the Claims Manager with EAIP and SAWP reimbursement requests.
  • Help maintain and update Grab and Go packets, Return to Work materials, claim forms, training materials, modified duty job descriptions, and related administrative resources as directed.
  • Assist with entering, updating, and maintaining injury, near miss, and claim information in company databases or claim tracking systems.
  • Support claims-related reporting by gathering data, updating spreadsheets, and helping prepare basic summaries related to litigation rates, claim costs, claim duration, claim status, open claims, closed claims, and other performance metrics.
  • Assist with communication and follow-up between employees, managers, EHS team members, insurance carriers, clinics, and medical providers as directed by the Claims Manager.
  • Help schedule, track, and document medical appointments, treatment clinic information, work releases, claim updates, and required follow-up actions.
  • Assist with maintaining treatment clinic information, protocols, contact lists, and regional claim resources.
  • Support EHS, Field Operations, managers, and the Claims Manager with incident investigations, corrective action documentation, and proactive claims-related follow-up.
  • Maintain confidentiality of employee health, claim, legal, and company information.
  • Understand and comply with all WPI policies, procedures, and the corporate safety program.
  • Act as the alternate Designated Employer Representative (DER) for WPI's Drug and Alcohol Testing Program, ensuring uninterrupted program administration during periods when the primary DER is on vacation, leave, or other absences.
  • Perform other claims, safety, administrative, and clerical duties as assigned.
Required Skills and Abilities
  • Ability to maintain accurate records and organize claim, safety, medical, and administrative documentation.
  • Proficient with computers, Microsoft Windows, and Microsoft Office Suite, including Excel, Word, and Outlook.
  • Ability to work in company software programs and claim tracking systems.
  • Strong written and oral communication skills.
  • The ability to communicate professionally and respectfully with employees, managers, medical providers, carriers, and other stakeholders.
  • Ability to prioritize workload, recognize priority conflicts, and seek guidance when needed.
  • Ability to work independently while also working effectively in a team environment.
  • Strong organizational skills and attention to detail.
  • Ability to handle sensitive and confidential information with discretion.
Basic Requirements
  • High school diploma or equivalent.
  • Strong organizational, communication, and follow-through skills.
  • While we are seeking candidates with prior experience in this field, we also welcome individuals with no previous experience who demonstrate strong potential, a willingness to learn, and a desire to build a career in the industry.
Preferred Requirements
  • Prior experience in construction, safety administration, claims administration, workers' compensation, insurance, risk management, human resources, or a related administrative support role.
  • Familiarity with workers' compensation claim documentation, Return to Work processes, medical work status forms, or claim file management.
  • Local to the office is preferred.
Physical and Work Environment Requirements
  • Primarily office-based administrative work.
  • Regular use of a computer, phone, scanner, copier, email, spreadsheets, and document management systems.
  • May require occasional coordination with regional offices, project teams, clinics, or employees by phone, email, or Microsoft Teams.
Benefits
At WPI our employees are our greatest asset. We put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life.
In our commitment to fostering an environment where everyone can thrive personally and professionally, we offer:
  • Competitive pay
  • Incentive bonus plan
  • 401(k) retirement savings plan with match
  • Medical, prescription drug, dental and vision insurance plans with flexible spending account option
  • Life insurance, accidental death, and disability benefits
  • Flexible paid time off policy and paid holidays

WPI provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
WPI is a background screening, drug-free workplace.
This job description is intended to outline the general nature and level of work being performed by employees. It is not designed to cover or contain a comprehensive list of responsibilities, duties, or skills required of the employee of this job. Furthermore, this description is subject to change at the discretion of the company, with or without notice.
Revised 08-19-2026
Full compensation packages are based on candidate experience and certifications.
Oregon pay range
$50,000-$75,000 USD

Apply