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Insurance Claims Assistant Jobs in Alabama (NOW HIRING)

Davies

$17.50 - $22.25/hr

Liaison with Insurers, Policyholders and Brokers. * Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate. * Obtaining all ...

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All JobsInsurance Claims JobsInsurance Claims Assistant JobsInsurance Claims Assistant Jobs in Alabama

Insurance Claims Assistant information

See Alabama salary details

$8

$19

$41

How much do insurance claims assistant jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for insurance claims assistant in Alabama is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $23.32 per hour, depending on experience, location, and employer.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

What does an Insurance Claims Assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are some common challenges faced by Insurance Claims Assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What are the key skills and qualifications needed to thrive as an Insurance Claims Assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.
What are the most commonly searched types of Insurance Claims jobs in Alabama? The most popular types of Insurance Claims jobs in Alabama are:
What cities in Alabama are hiring for Insurance Claims Assistant jobs? Cities in Alabama with the most Insurance Claims Assistant job openings:
Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in Alabama as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,204 per year, or $19.8 per hour.
Insurance Claims Adjuster

Insurance Claims Adjuster

Alexander Shunnarah Trial Attorneys

Birmingham, AL

$52K/yr

Other

Medical, Dental, Vision, PTO

Posted 10 days ago

Job description

Are you ready to make a significant impact in personal injury cases? We're on the lookout for a dedicated and detail-oriented Case Manager to join our team and support our attorneys through all phases of pre-litigation and some litigation. If you're passionate about client advocacy and have experience as a Claims Adjuster or Personal Injury Case Manager/Legal Assistant, this role is perfect for you!
This is a 100% onsite role at our downtown Birmingham office on 4th Ave N. 

What You'll Do:
  • Drive Success: Manage personal injury pre-litigation and some litigation cases, providing essential support to attorneys and clients.
  • Be a Key Player: Work closely with attorneys throughout all phases of pre-litigation, ensuring smooth and efficient case progression.
  • Engage Directly: Maintain effective communication with clients, providers, and insurance companies, handling inquiries and updates with precision.
  • Stay Organized: Utilize your organizational skills and proactive approach to manage documents, deadlines, and case details effectively.
What You Need:
  • Experience:
    • Minimum 3 years of Personal Injury Legal Case Manager/Legal Assistant, or Bodily Insurance Claims Negotiation experience required; 5+ years preferred
    • Proven ability in drafting and reviewing legal documents.
    • Experience in medical records management and understanding personal injury cases (highly preferred).
  • Tech-Savvy: Proficiency in Microsoft Office (2 years required) and familiarity with FileVine or other case management systems (preferred).
  • Communication Skills: Excellent verbal and written communication skills are essential for this role.
What You Get:
  • A Great Role: Full-time position with opportunities to grow and contribute to impactful cases.
  • Comprehensive Benefits: Dental, vision, and health insurance, plus supplemental insurance and paid time off.
  • A Supportive Environment: Join a team that values collaboration, innovation, and your professional development.
  • A Competitive Salary: $25/hour ($52,000/year) + uncapped commission plan (~$1000-3000/month on average)

Ready to advance your career and make a real difference? Apply now and become a vital part of our dedicated team!

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