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Insurance Claims Assistant Jobs in Alabama (NOW HIRING)

CSAA

Handle 1st party exposures to include Medical Payment coverage, PIP, Uninsured Motorists, Under-insured Motorists claims as well as ADB (Auto-Death Benefit) claims. * Assist in taking first notice of ...

CSAA

Handle 1st party exposures to include Medical Payment coverage, PIP, Uninsured Motorists, Under-insured Motorists claims as well as ADB (Auto-Death Benefit) claims. * Assist in taking first notice of ...

The SSI Group, LLC

Insurance Analyst

Mobile, AL · On-site

$19.75 - $27/hr

This role involves submitting claims, handling denials, verifying patient insurance, and ... HIPAA. * Assist patients and other stakeholders with insurance-related inquiries, helping to ...

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Insurance Claims Assistant information

See Alabama salary details

$8

$19

$41

How much do insurance claims assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for insurance claims assistant in Alabama is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $23.32 per hour, depending on experience, location, and employer.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What are the most commonly searched types of Insurance Claims jobs in Alabama?

The most popular types of Insurance Claims jobs in Alabama are:

What cities in Alabama are hiring for Insurance Claims Assistant jobs?

Cities in Alabama with the most Insurance Claims Assistant job openings:

Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, and 7% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,204 per year, or $19.8 per hour.

Claims Administrative Assistant

Alfa Insurance Corporate

Montgomery, AL • On-site

$15.75 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Alfa Insurance rating

6.8

Company rating: 6.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

265th of 309 rated insurance

Job description

Company Overview
Alfa Insurance® is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states.
Working as a Claims Administrative Assistant II for Alfa Insurance® offers a remarkable opportunity that extends beyond performing administrative tasks for the claims manager. It entails joining a revered company built on principles of faith, family, community, and unwavering integrity. By becoming a member of the Alfa family, you can uncover your true purpose and actively contribute to enhancing the lives of our valued policyholders and making a positive impact in your community.
Job Summary
Are you looking for a rewarding career in the insurance industry? Do you have a keen eye for details and deadlines? Do you enjoy working with a team of professionals who are committed to customer service excellence? If you answered yes, then you might be the perfect fit for the Claims Administrative Assistant position at Alfa Insurance. As a Claims Administrative Assistant, you will play a vital role in supporting our Claims department. You will be responsible for various administrative tasks, such as processing incoming drafts and mail, handling lawsuits, and preparing and maintaining consolidated reports on claims files and activity. At Alfa Insurance, we pride ourselves on delivering on our promise to our customers.
Responsibilities• Assist in efficient operation of Subrogation Recovery Unit by processing subrogation proceeds and communications on a timely basis.
• Facilitate subrogation recoveries by providing accurate collection processes and information via communications with entities such as insurance companies, attorneys and adjusters.
• Facilitate subrogation recoveries by maintaining and asserting accurate workflows from Alfa's claim staff to the appropriate and most efficient avenue of recovery, including assignments to attorneys, arbitration and collection agencies.
• Maintain records of incoming receivables to assure accurate and efficient accounting of subrogation proceeds.
• Perform administrative tasks for the claim's manager; perform general office functions and related tasks as required.
• Will be responsible for paying emergency road service claims and helping to resolve issues with claims
Qualifications
  • High School diploma required.
  • Computer, telephone, customer service, and general clerical skills.
  • Excellent interpersonal, written, and oral communication skills.
  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • Strong attention to detail and deadlines.
  • Able to work without daily supervision

Benefits/Perks
  • Opportunity for annual performance bonus
  • Discounts on your auto insurance (underwriting approval required)
  • Benefits include: Health, dental, supplemental cancer, vision insurance and 401(k) plan
  • Paid Time Off Bank to include 3 days PTO available after first 80 hours worked for New Hires
  • Short-term and long-term disability
  • Flexible Healthcare and Childcare spending accounts for tax savings
  • Opportunities for advancement
  • Continuous training and support throughout your career with Alfa
  • College tuition discounts at various colleges in Alabama
  • Fitness center
  • Onsite cafeteria

Alfa Insurance® is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Alfa® is known for its superior customer service and claims satisfacation. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states.
Working for Alfa Insurance® is more than just servicing customers and selling insurance. It's becoming part of a well-respected company that is based on our core 4 values of faith, family, community and integrity.

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