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Insurance Claims Assistant Jobs in Alabama (NOW HIRING)

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Business Assistant I

Florence, AL · On-site

$16.75 - $22.50/hr

Business Assistant I Reports to: Operations Leader FLSA Status: Non - Exempt (Hourly) Department ... Properly process insurance claims to ensure patient benefits are maximized * Other duties and ...

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Insurance Claims Assistant information

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How much do insurance claims assistant jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for insurance claims assistant in Alabama is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $23.32 per hour, depending on experience, location, and employer.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What are the most commonly searched types of Insurance Claims jobs in Alabama?

The most popular types of Insurance Claims jobs in Alabama are:

What cities in Alabama are hiring for Insurance Claims Assistant jobs?

Cities in Alabama with the most Insurance Claims Assistant job openings:

Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, and 7% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,204 per year, or $19.8 per hour.

Dental Insurance Coordinator

Aligned Dental Partners, LLC

Alabaster, AL • On-site

$15.75 - $20/hr

Other

Dental

Posted 21 days ago

Job description

Insurance Coordinator

Alabaster Aesthetic Dentistry | Alabaster, AL

Join Our Team at Alabaster Aesthetic Dentistry!

At Alabaster Aesthetic Dentistry, we are committed to providing exceptional patient care in a welcoming, compassionate environment. We are looking for an experienced Insurance Coordinator who is organized, detail-oriented, and passionate about helping patients maximize their dental benefits while ensuring the financial success of our practice.

The ideal candidate has prior dental insurance experience and understands the importance of accurate insurance processing, outstanding customer service, and strong communication with both patients and insurance carriers.

Schedule
  • Monday: 7:30 AM – 5:00 PM
  • Tuesday: 7:30 AM – 3:00 PM
  • Wednesday: 7:30 AM – 3:00 PM
  • Thursday: 7:30 AM – 3:00 PM
  • Occasional Fridays: 7:30 AM – 12:00 PM
What You'll Do
  • Verify patients' dental insurance benefits and eligibility
  • Submit insurance claims accurately and promptly
  • Follow up on outstanding claims and appeals
  • Post insurance payments and reconcile accounts
  • Review treatment plans and provide patients with insurance estimates
  • Communicate with insurance companies regarding claim status, benefits, and pre-authorizations
  • Assist patients in understanding their insurance coverage and financial responsibilities
  • Maintain accurate patient insurance information in the practice management software
  • Collaborate with the front office and clinical team to ensure a seamless patient experience
  • Help maintain an efficient daily schedule and support administrative operations
What We're Looking For
  • Required: Previous dental insurance coordination experience
  • Strong knowledge of dental insurance plans, claim processing, and benefit verification
  • Experience with PPO insurance plans and insurance aging reports
  • Excellent attention to detail and organizational skills
  • Strong communication and customer service skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Positive, dependable, and patient-focused attitude
  • Experience with dental practice management software is preferred
Why Join Alabaster Aesthetic Dentistry?
  • Friendly, supportive, and team-oriented work environment
  • Consistent full-time schedule with early afternoons most days
  • Opportunity for professional growth and continued learning
  • Modern office focused on providing exceptional patient care
  • Competitive pay based on experience
  • Benefits package available for eligible full-time employees

If you're an experienced dental insurance professional who enjoys helping patients navigate their benefits while supporting a collaborative team, we'd love to hear from you. Apply today and become part of the Alabaster Aesthetic Dentistry family!

Apply