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Insurance Claims Assistant Jobs in Foley, AL (NOW HIRING)

The SSI Group, LLC

Insurance Analyst

Mobile, AL · On-site

$19.75 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role involves submitting claims, handling denials, verifying patient insurance, and ... HIPAA. * Assist patients and other stakeholders with insurance-related inquiries, helping to ...

New

Accura Engineering

Project Engineer - Tyndall AFB

Pensacola, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... claims. * Assist in preparing documents for change orders and claims. * Reviews schedule items and ... Comprehensive health, dental, and vision insurance. * Retirement savings plan with company match.

Medical Eyeglass Center Inc

Optician - Foley, AL

Foley, AL · On-site

$14.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Submit insurance claims, post payments, and follow up on outstanding receivables. Dispense prescription and non-prescription eyewear (and contact lenses where applicable.) Assist patients with ...

Medical Eyeglass Center Inc

Optician - Mobile, AL

Mobile, AL · On-site

$17 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Submit insurance claims, post payments, and follow up on outstanding receivables. Dispense prescription and non-prescription eyewear (and contact lenses where applicable.) Assist patients with ...

CVS

CVS Health - Pharmacy Technician $16-$22/hr

Pensacola, FL · On-site

$16 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... processing insurance claims, handling customer transactions, and assisting customers at the ... CVS may also assist employees with Pharmacy Technician certification and licensing where required ...

CVS

CVS Health - Pharmacy Technician $16-$22/hr

Daphne, AL · On-site

$16 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... processing insurance claims, handling customer transactions, and assisting customers at the ... CVS may also assist employees with Pharmacy Technician certification and licensing where required ...

CVS

CVS Health - Pharmacy Technician $16-$22/hr

Mobile, AL · On-site

$16 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... processing insurance claims, handling customer transactions, and assisting customers at the ... CVS may also assist employees with Pharmacy Technician certification and licensing where required ...

CVS

CVS Health - Pharmacy Technician $16-$22/hr

Bellview, FL · On-site

$16 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... processing insurance claims, handling customer transactions, and assisting customers at the ... CVS may also assist employees with Pharmacy Technician certification and licensing where required ...

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All JobsInsurance Claims JobsInsurance Claims Assistant JobsInsurance Claims Assistant Jobs in Foley, AL

Insurance Claims Assistant information

See Foley, AL salary details

$8

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$39

How much do insurance claims assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for insurance claims assistant in Foley, AL is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $22.02 per hour, depending on experience, location, and employer.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What cities near Foley, AL are hiring for Insurance Claims Assistant jobs?

Cities near Foley, AL with the most Insurance Claims Assistant job openings:

Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in Foley, AL as of June 2026, with employment types broken down into 54% Full Time, 38% Part Time, 2% Temporary, 4% Contract, and 2% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,904 per year, or $18.7 per hour.

Insurance Analyst

The SSI Group, LLC

Mobile, AL • On-site

$19.75 - $27/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

The SSI Group, LLC, headquartered in Mobile, Alabama, is a national leader in Healthcare Technology.
Insurance Analyst
Job Code
IA.124.001
FLSA Status
Non Exempt
Job Family
Riverchase Billing
Cost Center
124
Purpose of Position
Responsible for managing medical insurance claims, billing processes, and data entry to ensure accurate reimbursement, compliance with healthcare regulations, and resolution of claim discrepancies. This role involves submitting claims, handling denials, verifying patient insurance, and maintaining accurate records.
Duties and Responsibilities
Essential Functions

  • Process, review and submit insurance claims to third-party payers (Medicare, Medicaid, private insurers) based on medical coding, billing data, and patient insurance information.
  • Ensure that claims are complete, accurate, and compliant with payer-specific rules and guidelines.
  • Investigate and analyze denied claims, identifying the cause of denials (e.g., coding errors, missing documentation, eligibility issues).
  • Work with coding and clinical teams to resolve issues and resubmit claims for payment.
  • Appeal denied claims and work to ensure that payments are received promptly.
  • Review insurance company remittance advice (EOBs) to confirm payments are consistent with the terms of the payer contract.
  • Resolve discrepancies between billed amounts and paid amounts, ensuring accurate adjustments and patient responsibility.
  • Communicate with payers to resolve any outstanding payment issues.
  • Ensure proper verification of patient insurance eligibility and benefits prior to service delivery.
  • Confirm that required pre-authorizations or referrals are obtained for specific procedures, treatments, or hospital admissions.
  • Track and report on key performance indicators (KPIs) related to claims processing, such as claim approval rates, denials, and aged accounts.
  • Generate reports to identify trends in claims issues, payer performance, and payment delays.
  • Post insurance and patient payments accurately into billing systems and reconcile transactions to ensure proper allocation.
  • Stay up-to-date with changes in healthcare regulations, payer policies, and billing codes (ICD-10, CPT, HCPCS).
  • Ensure that the department remains compliant with federal, state, and payer-specific billing requirements, including HIPAA.
  • Assist patients and other stakeholders with insurance-related inquiries, helping to explain coverage issues, billing questions, or denials.

Marginal Functions
  • Other duties as assigned
Skills, Knowledge, and Abilities
  • Experience in healthcare billing or revenue cycle management, with a solid understanding of insurance processes and claim handling.
  • Strong analytical and problem-solving abilities.
  • Knowledge of insurance terminology, healthcare regulations, and payer-specific guidelines.
  • Familiarity with billing software and electronic health record (EHR) systems.
  • Excellent communication skills, both written and verbal.
  • Attention to detail and ability to prioritize tasks in a fast-paced environment.
  • Proficiency with Microsoft Office suite.
  • Must be able to see clearly with or without corrective lenses and hear clearly with or without aids.
  • Must be able to use hands, fingers and wrists, repetitively, using a computer keyboard and other office equipment, regularly.
  • Must be able to proficiently speak, read and write in English.
Information Security and Data Protection
The SSI Security-First Mindset
Information security and data protection is a shared responsibility - codified in our commitment to the SSI Security-First Mindset. The SSI Security-First Mindset is comprised of five pillars and universally applicable to all employees, regardless of position description, assigned duties and responsibilities.
The Five Pillars of the SSI Security-First Mindset:
  • Pillar 1: Governance: Develop, implement, and enforce secure operational processes, procedures, and routines.
  • Pillar 2: Accountability: Take an active role in protecting company assets and system & data resources.
  • Pillar 3: Awareness: Recognize, report, and take action to resolve security risks.
  • Pillar 4: Preparedness: Develop, implement, test, and improve backup plans for operational processes, procedures, and routines.
  • Pillar 5: Collaboration: Communicate, share, and promote your Security-First Mindset at every opportunity.

Experience and Education Requirements
Education
Min/Preferred
Education Level
Description
Minimum
High School or GED
High school diploma or equivalent required.
Preferred
2 Year / Associate Degree
Associate's degree in Healthcare Administration, Business, or a related field preferred.
Years of Experience
Minimum Years of Experience
Comments
2
2+ years of experience with medical billing required.
Certifications
Min/Preferred
Certification
Description
A combination of experience and advanced education may be substituted. Background checks and drug test required.
Acknowledgement
I have read and understand this job description and agree that I am able to fulfill the essential functions as stated above. I further understand that it is my responsibility to request an accommodation, if necessary, to fulfill the essential functions of this position.
Employee's Signature
Date
Supervisor Signature
Date
SSI offers competitive salaries and an excellent benefits package including medical, dental, life/AD&D, LTD, vision, 401(k) matching, paid vacation and tuition reimbursement.

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