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Insurance Claims Assistant Jobs in Arizona (NOW HIRING)

Jencap

Claims Assistant (P&C)

Phoenix, AZ · On-site

The Claims Assistant (P&C) will work a hybrid schedule from our Phoenix AZ, office ... Ability to understand insurance policies to determine claim set up and policy types. * Take ...

Jencap

Claims Assistant (P&C)

Phoenix, AZ · On-site

We are one of the largest wholesale insurance intermediaries in the United States with expertise in ... The Claims Assistant (P&C) will work a hybrid schedule from our Phoenix AZ, office.

Jencap

Claims Assistant (P&C)

Phoenix, AZ

We are one of the largest wholesale insurance intermediaries in the United States with expertise in ... The Claims Assistant (P&C) will work a hybrid schedule from our Phoenix AZ, office.

Capital Insurance Group

Claims Counsel

Phoenix, AZ · On-site

$114.36 - $190.61/hr

Overall, this position will assist in consulting on complex claim files that are reported to Claims ... Responds to insurance claims questions from a variety of departments. * Works closely as part of ...

California Capital Insurance

Claims Counsel

Phoenix, AZ · On-site

At Capital Insurance Group we offer our employees more than just a job. We foster career growth ... Overall, this position will assist in consulting on complex claim files that are reported to Claims ...

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Insurance Claims Assistant information

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How much do insurance claims assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for insurance claims assistant in Arizona is $20.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $23.99 per hour, depending on experience, location, and employer.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What are the most commonly searched types of Insurance Claims jobs in Arizona?

The most popular types of Insurance Claims jobs in Arizona are:

What cities in Arizona are hiring for Insurance Claims Assistant jobs?

Cities in Arizona with the most Insurance Claims Assistant job openings:

Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,363 per year, or $20.4 per hour.

Claims Assistant (P&C)

Jencap

Phoenix, AZ • On-site

Full-time

Medical, Retirement

Posted 11 days ago

Job description

MiniCo has nearly 50 years of experience in program management, underwriting, binding authority, and claims, offering a portfolio of exclusive programs to address even the most unique risk exposures. Our dedicated program teams provide niche underwriting process and flexibility, industry specialization, and unparalleled customer service. Today, MiniCo is a member of the Jencap Program Administrators division, offering multiple specialty property and casualty insurance products for a variety of unique industries and exposures. 

The Claims Assistant (P&C) will work a hybrid schedule from our Phoenix AZ, office.

Responsibilities

  • Set up new reported claims, handle incoming claims calls, and other administrative duties.
  • Ability to understand insurance policies to determine claim set up and policy types.
  • Take incoming new and existing claim calls.
  • Ability to communicate effectively with the public.
  • Ability to analyze information received when a new claim is submitted
  • Ability to enter check requests and reserves from the adjuster
  • Do monthly reporting as requested
  • Pay and track vendor invoices
  • Generate letters and other correspondence based on claim type
  • Follow appropriate claims procedures for the reserving, and payment of loss or expense.
  • Review coverage questions with claims Manager and/or appropriate personnel of the principal.
  • Perform other duties as assigned.

Qualifications

  • 1 - 2 years of Insurance claim work experience in an insurance office or with a carrier.
  • Ability to make independent decisions.
  • Understanding of business line of products, policy language, exclusions, forms/endorsements, and effective claims handling practices.
  • P&C experience preferred.
  • Attention to detail ensuring accuracy.
  • Openness to the ideas and expertise of others and the ability to actively solicit input and share ideas.

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement.  Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate. 

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