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Insurance Claims Manager Jobs in Arizona (NOW HIRING)

Ccfs

Risk Claims Manager

Phoenix, AZ · Remote

$85K - $95K/yr

Work with insurance companies to set claim reserves. * Identify claims that require escalation to ... Directly manage property damage, auto damage, and workers' compensation claims; handle serious ...

Professional Transit

Claims Coordinator

Tucson, AZ · On-site

$17.60 - $26.40/hr

Sun Tran is seeking a detail-oriented Part-Time (24 hours per week) Claims Coordinator to support the organization's risk management and insurance operations. This position coordinates the full ...

Sun Tran

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Claims Coordinator

Tucson, AZ · On-site

$17.60 - $26.40/hr

Sun Tran is seeking a detail-oriented Part-Time Claims Coordinator (24 hours per week) to support the organization's risk management and insurance operations. This position coordinates the full ...

CAG Acceptance

Insurance Loss Specialist

Scottsdale, AZ · On-site

$21/hr

In this role, you will manage insurance claims and impound processes, working closely with borrowers, vendors, and internal teams to ensure timely and accurate resolutions. This is an opportunity to ...

CAG Acceptance

Insurance Loss Specialist

Scottsdale, AZ · On-site

$21/hr

In this role, you will manage insurance claims and impound processes, working closely with borrowers, vendors, and internal teams to ensure timely and accurate resolutions. This is an opportunity to ...

CAG Acceptance

Insurance Loss Specialist

Scottsdale, AZ · On-site

$18 - $21/hr

In this role, you will manage insurance claims and impound processes, working closely with borrowers, vendors, and internal teams to ensure timely and accurate resolutions. This is an opportunity to ...

American Express

Insurance Claims Adjuster

Phoenix, AZ · On-site

$26.20 - $43.87/hr

Strong problem-solving skills, time management and organizational skills. * Superior level of ... Travel and Medical Claims experience. * Insurance, Medical or Travel Industry experience. * A ...

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All JobsInsurance Claims JobsInsurance Claims Manager JobsInsurance Claims Manager Jobs in Arizona

Insurance Claims Manager information

See Arizona salary details

$32.6K

$81.9K

$129.5K

How much do insurance claims manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for insurance claims manager in Arizona is $81,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,400.00 and $97,800.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an insurance claims manager?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

What does an insurance claims manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What are some common challenges faced by insurance claims managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.
What are the most commonly searched types of Insurance Claims jobs in Arizona? The most popular types of Insurance Claims jobs in Arizona are:
What are popular job titles related to Insurance Claims Manager jobs in Arizona? For Insurance Claims Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Manager jobs in Arizona look for? The top searched job categories for Insurance Claims Manager jobs in Arizona are:
What cities in Arizona are hiring for Insurance Claims Manager jobs? Cities in Arizona with the most Insurance Claims Manager job openings:
Insurance Claims Manager jobs near you
Infographic showing various Insurance Claims Manager job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $81,877 per year, or $39.4 per hour.

Risk Claims Manager

Ccfs

Phoenix, AZ • Remote

$85K - $95K/yr

Full-time

Re-posted 22 days ago

Job description

Job Title:

Risk Claims Manager

Department:

Compliance

Job Status:

Exempt

Compensation:

Direct Reports:

Yes

COMPANY OVERVIEW

CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!

SALARY RANGE:$85K-95K
Salary is based on education and years of experience.

JOB SUMMARY
The Risk Claims Manager directly manages the company's auto liability and workers' compensation claims. This is an individual-contributor role with no direct reports - the Risk Claims Manager will manage claims for physical property damage, auto vehicle damage, and other verifiable damage, rather than overseeing a claims staff. The role ensures complete and sound claim settlements, legal reviews, and investigations in accordance with company policies and procedures, and directly manages workers' compensation claims, including return-to-work documentation and modified duty job offers. The Risk Claims Manager will recommend measures to reduce or eliminate losses due to accidents and injuries.This position has the potential to be remote.

ESSENTIAL JOB DUTIES

  • Personally investigate and manage the company's claims. Work with insurance companies to set claim reserves.
  • Identify claims that require escalation to the insurance company during intake and gather all relevant information needed for claim resolution.
  • Directly manage property damage, auto damage, and workers' compensation claims; handle serious losses, retain and direct defense counsel, and attend mediations and depositions as needed.
  • Provide excellent customer service when speaking with insureds/claimants by phone.
  • Prepare statistical reports of claims activity and submit reports/findings as requested; lead claim file reviews as requested.
  • Ensure the company takes appropriate measures to minimize claim losses and comply with government regulations.
  • Create a positive and productive work atmosphere by communicating and behaving professionally and collaboratively with all employees.
  • Other duties as assigned.

MINIMUM REQUIREMENTS

  • At least seven (7) years of extensive claims experience in a senior-level, individual-contributor claims role.
  • Extensive knowledge of liability claims administration, including litigation avoidance.
  • Thorough understanding of complex medical treatments, treatment outcomes, tort, venue, and jurisdictional matters, along with highly developed investigative and analytical skills.
  • Demonstrated success exercising independent decision-making, problem-solving, and effective negotiation skills.
  • Ability to collaborate effectively with cross-functional teams.
  • Excellent verbal and written communication, presentation, interpersonal, and analytical skills.
  • Proficiency with word processing and spreadsheet software; Microsoft Windows, Word, and Excel preferred.
  • Knowledge of statistical process control desirable.

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