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Insurance Claims Associate Jobs in Illinois (NOW HIRING)

Medix

Claims Associate

Lombard, IL · On-site

$21 - $24/hr

Job Summary Our client is seeking a skilled Claims Associate to manage and adjudicate various insurance claims types including Accident Insurance, Critical Illness, Hospital Indemnity, and more. This ...

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Insurance Claims Associate information

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$13

$20

$29

How much do insurance claims associate jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for insurance claims associate in Illinois is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.36 per hour, depending on experience, location, and employer.

What are the main challenges insurance claims associates face when managing multiple claims simultaneously?

Insurance Claims Associates often handle numerous claims at once, which can be challenging due to varying complexities, tight deadlines, and the need to maintain accuracy. Balancing thorough investigations with efficient processing is crucial, as is clear communication with clients, adjusters, and other stakeholders. Strong organizational skills and the ability to prioritize urgent tasks help Associates manage their workload effectively while ensuring customer satisfaction and compliance with company policies.

What are the key skills and qualifications needed to thrive as an insurance claims associate?

To thrive as an Insurance Claims Associate, you need strong analytical skills, attention to detail, and a foundational knowledge of insurance policies, typically supported by a relevant degree or prior experience in insurance or customer service. Familiarity with claims management software, document management systems, and sometimes industry certifications like AIC (Associate in Claims) are often required. Excellent communication, negotiation, and problem-solving skills help in managing client interactions and resolving disputes efficiently. These abilities ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What does an insurance claims associate do?

An Insurance Claims Associate is responsible for processing and evaluating insurance claims submitted by clients. Their main duties include reviewing claim forms, gathering necessary documentation, assessing the validity of claims, and communicating with policyholders, adjusters, and other parties involved. They ensure that claims are handled efficiently and accurately, following company policies and regulatory guidelines. Claims Associates play a key role in providing customer service and resolving issues related to claims. Their work helps determine the amount of compensation or coverage due to clients.
What are the most commonly searched types of Insurance Claims jobs in Illinois? The most popular types of Insurance Claims jobs in Illinois are:
What are popular job titles related to Insurance Claims Associate jobs in Illinois? For Insurance Claims Associate jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Associate jobs in Illinois look for? The top searched job categories for Insurance Claims Associate jobs in Illinois are:
What cities in Illinois are hiring for Insurance Claims Associate jobs? Cities in Illinois with the most Insurance Claims Associate job openings:
Insurance Claims Associate jobs near you
Infographic showing various Insurance Claims Associate job openings in Illinois as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,301 per year, or $20.3 per hour.

Claims Associate

Medix

Lombard, IL • On-site

$21 - $24/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 6 days ago

Job description

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Our client is seeking a skilled Claims Associate to manage and adjudicate various insurance claims types including Accident Insurance, Critical Illness, Hospital Indemnity, and more. This position requires adherence to established policies and procedures to ensure efficient and accurate claim processing, while maintaining a high standard of customer service.
Key Responsibilities
  • Adjudicate claims in accordance with established policies and procedures.
  • Consistently adhere to documented workflow guidelines.
  • Calculate benefits based on claim forms, medical information, and regulatory guidelines.
  • Obtain complete and accurate information to verify claim eligibility and resolve issues.
  • Maintain department production, quality, and service level standards.
  • Provide professional customer service via telephone and in writing.
  • Investigate, research, and verify information to confirm eligibility and ensure adequate information is obtained.
  • Maintain required levels of confidentiality and accurate documentation of activities.
  • Recommend changes to management to avoid recurring customer inquiries.

Qualifications
  • Bachelor's degree or 4 years of equivalent business-related work experience.
  • PC proficiency in MS Word, Excel, SharePoint, and Outlook.
  • Excellent customer service skills and experience.

Skills
  • Technical skills in MS Word, Excel, SharePoint, and Outlook.
  • Strong communication and customer service skills.
  • Aptitude for math and critical thinking skills.
  • Knowledge of state regulations, statutes, and ERISA.

Additional Requirements
In person Monday-Friday, standard shift likely 8am-4:30pm. Hours may vary during training to align with the manager's needs.
Benefits
  • Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
  • Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
  • 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
  • Short Term Disability Insurance.
  • Term Life Insurance Plan.

* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we're dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
Any required state or Joint Commission training is compensated at the state or local minimum wage rate.
* As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients
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About Medix Staffing Solutions

Sourced by ZipRecruiter

Since 2001, we’ve been dedicated to helping you achieve your goals. Medix was created to become a leading provider of workforce solutions for clients and candidates across the healthcare and life sciences industries. Today, we are that leader. Headquartered in Chicago, we have 23 offices across the United States, and staff talent around the world. Medix is committed to fulfilling our core purpose as an organization: to positively impact the lives of our talent, clients, and teammates through employment, philanthropy, and opportunity. The combination of purpose and values has nurtured our thriving culture that encourages our internal team to excel at work and in everyday life.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

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