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Insurance Claims Manager Jobs in Illinois (NOW HIRING)

Diedre Moire Corp.

Claims Manager

Naperville, IL · On-site

$120K - $150K/yr

Non-standard Auto Insurance Claims - Team Manager - Naperville, IL Insurance Claims Manager Claims Supervisor Team Leader Leadership Commercial Auto General Liability Automobile Insurance Commercial ...

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AmericanAg®

Senior Claims Manager

Schaumburg, IL · On-site

$165K - $190K/yr

Experience presenting at insurance, claims, or legal seminars, conferences, or continuing ed ... Ability to manage data effectively through technology The expected starting salary range for this ...

AmericanAg®

Senior Claims Manager

Schaumburg, IL · On-site

$165K - $190K/yr

Experience presenting at insurance, claims, or legal seminars, conferences, or continuing ed ... Ability to manage data effectively through technology The expected starting salary range for this ...

OSI Group

Claims Manager

Aurora, IL · On-site

$43.58 - $65.37/hr

... insured retention. • Manages accountabilities with respect to claim reporting, investigation ... claims-related parties. • Develops claim metrics on the mix of claims by type, root cause ...

OSI INDUSTRIES, LLC

Claims Manager

Aurora, IL

$90K - $135K/yr

Builds, maintains and manages relationships with claims adjusters, insurers, outside legal counsel, in-house counsel, business units' safety and human resources staff, and other claims-related ...

AXA Group

Claims Manager, SDI

Chicago, IL · On-site

$139.30 - $219.30/hr

Advanced experience managing and supervising Subcontractor Default Insurance claims; proven ability to negotiate and settle large and complex files. * Demonstrated experience managing claims handlers ...

OSI Group

Claims Manager

Aurora, IL

$35K/yr

... insured retention. • Manages accountabilities with respect to claim reporting, investigation ... claims-related parties. • Develops claim metrics on the mix of claims by type, root cause ...

OSI INDUSTRIES, LLC

Claims Manager

Aurora, IL · On-site

$90.64 - $135.96/hr

... cost-effective claims management of workers' compensation, general/product liability, and auto ... Strong working knowledge of insurance coverage for property/causality lines along with experienced ...

Troxell

Claims Manager

Springfield, IL · On-site

$50K - $70K/hr

CLAIMS MANAGER About Us Top trusted risk advisor and solution provider for personal and business insurance where we work together to create the ultimate experience. We educate, advocate, and protect ...

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All JobsInsurance Claims JobsInsurance Claims Manager JobsInsurance Claims Manager Jobs in Illinois

Insurance Claims Manager information

See Illinois salary details

$33.9K

$85.1K

$134.7K

How much do insurance claims manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for insurance claims manager in Illinois is $85,140.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,900.00 and $101,700.00 per year, depending on experience, location, and employer.

What does an insurance claims manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What are the key skills and qualifications needed to thrive as an insurance claims manager?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

What are some common challenges faced by insurance claims managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What are the most commonly searched types of Insurance Claims jobs in Illinois?

The most popular types of Insurance Claims jobs in Illinois are:

What are popular job titles related to Insurance Claims Manager jobs in Illinois?

For Insurance Claims Manager jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Manager jobs in Illinois look for?

The top searched job categories for Insurance Claims Manager jobs in Illinois are:

What cities in Illinois are hiring for Insurance Claims Manager jobs?

Cities in Illinois with the most Insurance Claims Manager job openings:

Insurance Claims Manager jobs near you
Infographic showing various Insurance Claims Manager job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $85,140 per year, or $40.9 per hour.

Auto Insurance Claims Manager

AMERICAN FREEDOM INSURANCE

Mount Prospect, IL • On-site, Remote

$90K - $120K/yr

Full-time

Posted 15 days ago

Job description

Description:

Auto Insurance Claims Manager

Location: Mount Prospect, IL (Hybrid preferred, remote available)


About AFIC: American Freedom Insurance Company (AFIC) is a fast-growing, A+ Superior-rated nonstandard auto insurer operating in Illinois, Indiana, Pennsylvania, Tennessee, Texas, and licensed in Ohio. We are committed to excellence, customer care, and empowering employees to thrive.


What You'll Be Doing: As our Claims Manager, you will lead and shape the success of our claims department, focusing on efficiency, cost control, and exceptional service. Experience handling Private Passenger Auto claims in Indiana and Pennsylvania a plus, but not required.

  • Lead & Empower Your Team: Manage and motivate claims staff, ensuring workflow, workload, and service levels are met efficiently.
  • Optimize Processes: Develop strategies to reduce loss costs and ensure efficient claim processing
  • Drive Performance: Set and measure performance indicators to ensure accountability and team success.
  • Regulatory Excellence: Monitor and ensure regulatory compliance and minimize complaints.
  • Hands-On Claims Management: Oversee, evaluate, and authorize claims, keeping high priority cases closely monitored.
  • Guidance & Training: Coach adjusters to meet or exceed service objectives and regulatory standards.
  • Negotiation & Resolution: Negotiate claims, achieve favorable outcomes, and minimize expenses.
  • Build Relationships: Foster collaboration within the Claims Department, working closely with staff, supervisors, and managers.
  • Continuous Improvement: Identify opportunities to improve processes and ensure operational excellence.
Requirements:
  • Bachelor’s degree or higher
  • Minimum 3 years of relevant claims management experience
  • IN and/or PA experience desired, IL, TN, or TX experience a plus
  • Nonstandard auto insurance experience beneficial
  • Strong customer service skills and fast-track claim processing expertise
  • Skilled at negotiating with attorneys and pro se litigants
  • Exceptional written and verbal communication skills
  • Proficient with technology and coverage/liability analysis
  • High level of responsibility, problem-solving, and organizational skills
  • Bilingual Spanish preferred


Benefits: AFIC offers a competitive salary and a comprehensive benefits package to support you

  • Competitive Salary: Rewarding your expertise and experience
  • Financial Security: 401K with up to a 6% company match
  • Health & Wellness: Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans, Dental and vision coverage, Access to telemedicine services
  • Growth/Stability: Over 12 consecutive years of profitable growth, confirmed by A+ Superior rating by A.M. Best
  • Work-Life Balance: Monday-Friday, 8 am-5 pm CST
  • Holidays: At Least 6 Paid Holidays
  • Paid Time Off (PTO): PTO that can be used for vacation, personal, or sick time
  • Personal Days: Separate personal days for sickness, family needs, appointments or personal matters
  • Employee Recognition: We celebrate work milestones to show appreciation for your contributions
  • Professional Growth: Paid training, state licensing reimbursement, and opportunities for advancement
  • Positive Culture: Enjoy our inclusive holiday events, employee referral bonuses, virtual team meetings, and more