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Insurance Claims Processor Jobs in Illinois (NOW HIRING)

Wilber is an insurance recovery firm, partnering with some of the most recognized insurance ... Accurately process payments via card and ACH (electronic check payment) * Accurately notate files ...

Reimbursement Processor

Moline, IL

$15.25 - $19.50/hr

May require multi-lingual capability toprocess claims. May require processing all of these: product ... May update web sites to insure accuracy of information in companydatabases, to enable reimbursement ...

Experience in claims processing, insurance, or a related field is preferred. Understanding of claims management software is a plus. * Analytical Skills: Excellent analytical and problem-solving ...

Previous experience with medical insurance, benefit plan administration, medical claims processing, and/or third-party administration. * Basic knowledge of medical insurance with the ability to ...

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Insurance Claims Processor information

See Illinois salary details

$11

$21

$33

How much do insurance claims processor jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for insurance claims processor in Illinois is $21.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $24.71 per hour, depending on experience, location, and employer.

What does an insurance claims processor do?

An Insurance Claims Processor reviews and handles insurance claims submitted by policyholders. Their primary responsibilities include verifying information, ensuring all necessary documentation is provided, and assessing claims for accuracy and compliance with policy guidelines. They communicate with policyholders, adjusters, and healthcare providers to gather additional information if needed, and determine how much the insurance company should pay out. The role is essential for ensuring claims are processed efficiently and fairly, maintaining customer satisfaction, and preventing fraud.

What are the key skills and qualifications needed to thrive as an insurance claims processor, and why are they important?

To thrive as an Insurance Claims Processor, you need strong attention to detail, knowledge of insurance policies and regulations, and typically a high school diploma or equivalent. Familiarity with claims management software, electronic databases, and sometimes certifications like the Associate in Claims (AIC) are common requirements. Excellent organizational skills, clear communication, and problem-solving abilities help you stand out in this role. These skills ensure accurate claim processing, effective customer service, and compliance with industry standards.

What are some common challenges faced by insurance claims processors, and how can they be managed effectively?

Insurance Claims Processors often encounter challenges such as managing high volumes of claims, navigating complex policy details, and meeting strict deadlines. Staying organized and detail-oriented is key to ensuring accuracy and timely processing. Effective communication with policyholders, adjusters, and other team members also helps resolve discrepancies quickly and improves overall workflow. Many employers provide ongoing training and support to help processors stay current on regulations and best practices, which can further ease these challenges.

What is the difference between Insurance Claims Processor vs Insurance Claims Adjuster?

AspectInsurance Claims ProcessorInsurance Claims Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires a high school diploma; often holds certifications such as AIC or CPCU
Work EnvironmentOffice setting, processing claims dataField and office work, investigating claims
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusProcessing and data entry of claimsInvestigating, evaluating, and settling claims

While both roles are essential in the insurance industry, Claims Processors focus on handling claim data and documentation, whereas Claims Adjusters investigate and determine claim validity and settlement amounts. Understanding these differences helps job seekers identify the right career path within insurance claims roles.

How to get a job as an insurance claims processor?

To become an insurance claims processor, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary education or relevant certifications. Experience with computer software, attention to detail, and strong organizational skills are important, and familiarity with insurance policies and claims processing systems can improve job prospects.

Is an insurance claims processor job in demand?

The demand for insurance claims processors remains steady due to the ongoing need for claims management in the insurance industry. Employment is expected to grow at a rate similar to the average for all occupations, with opportunities increasing as insurance companies seek skilled workers familiar with claims processing software and regulations.

Is claims processing a stressful job?

Claims processing as an insurance claims processor can be stressful due to tight deadlines, high workload, and the need for accuracy in evaluating claims. The role often requires attention to detail, communication skills, and the ability to handle sensitive information, which can contribute to job-related stress levels.

What job categories do people searching Insurance Claims Processor jobs in Illinois look for?

The top searched job categories for Insurance Claims Processor jobs in Illinois are:

What cities in Illinois are hiring for Insurance Claims Processor jobs?

Cities in Illinois with the most Insurance Claims Processor job openings:

What are popular job titles related to Insurance Claims Processor jobs in IL?

For Insurance Claims Processor jobs in IL, the most frequently searched job titles are:

Infographic showing various Insurance Claims Processor job openings in Illinois as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 86% In-person, 7% Hybrid, and 7% Remote job distribution, with an average salary of $45,022 per year, or $21.6 per hour.

Auto Insurance Claims Manager

AMERICAN FREEDOM INSURANCE

Mount Prospect, IL โ€ข On-site, Remote

$90K - $120K/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago


Job description

Description:

Auto Insurance Claims Manager

Location: Mount Prospect, IL (Hybrid preferred, remote available)  


About AFIC: American Freedom Insurance Company (AFIC) is a fast-growing, A+ Superior-rated nonstandard auto insurer operating in Illinois, Indiana, Pennsylvania, Tennessee, Texas, and licensed in Ohio. We are committed to excellence, customer care, and empowering employees to thrive.  


What You'll Be Doing: As our Claims Manager, you will lead and shape the success of our claims department, focusing on efficiency, cost control, and exceptional service. Experience handling Private Passenger Auto claims in Indiana and Pennsylvania a plus, but not required. 

  • Lead & Empower Your Team: Manage and motivate claims staff, ensuring workflow, workload, and service levels are met efficiently. 
  • Optimize Processes: Develop strategies to reduce loss costs and ensure efficient claim processing 
  • Drive Performance: Set and measure performance indicators to ensure accountability and team success. 
  • Regulatory Excellence: Monitor and ensure regulatory compliance and minimize complaints. 
  • Hands-On Claims Management: Oversee, evaluate, and authorize claims, keeping high priority cases closely monitored. 
  • Guidance & Training: Coach adjusters to meet or exceed service objectives and regulatory standards. 
  • Negotiation & Resolution: Negotiate claims, achieve favorable outcomes, and minimize expenses. 
  • Build Relationships: Foster collaboration within the Claims Department, working closely with staff, supervisors, and managers. 
  • Continuous Improvement: Identify opportunities to improve processes and ensure operational excellence. 
Requirements:
  • Bachelor’s degree or higher 
  • Minimum 3 years of relevant claims management experience 
  • IN and/or PA experience desired, IL, TN, or TX experience a plus 
  • Nonstandard auto insurance experience beneficial 
  • Strong customer service skills and fast-track claim processing expertise 
  • Skilled at negotiating with attorneys and pro se litigants 
  • Exceptional written and verbal communication skills 
  • Proficient with technology and coverage/liability analysis 
  • High level of responsibility, problem-solving, and organizational skills 
  • Bilingual Spanish preferred 


Benefits: AFIC offers a competitive salary and a comprehensive benefits package to support you

  • Competitive Salary: Rewarding your expertise and experience
  • Financial Security: 401K with up to a 6% company match
  • Health & Wellness: Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans, Dental and vision coverage, Access to telemedicine services
  • Growth/Stability: Over 12 consecutive years of profitable growth, confirmed by A+ Superior rating by A.M. Best
  • Work-Life Balance: Monday-Friday, 8 am-5 pm CST
  • Holidays: At Least 6 Paid Holidays
  • Paid Time Off (PTO): PTO that can be used for vacation, personal, or sick time
  • Personal Days: Separate personal days for sickness, family needs, appointments or personal matters
  • Employee Recognition: We celebrate work milestones to show appreciation for your contributions
  • Professional Growth: Paid training, state licensing reimbursement, and opportunities for advancement
  • Positive Culture: Enjoy our inclusive holiday events, employee referral bonuses, virtual team meetings, and more