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Insurance Claims Processor Jobs in Naperville, IL

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Insurance Claims Processor information

See Naperville, IL salary details

$12

$22

$34

How much do insurance claims processor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for insurance claims processor in Naperville, IL is $22.30, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $25.43 per hour, depending on experience, location, and employer.

Is claims processing a stressful job?

Claims processing as an insurance claims processor can be stressful due to tight deadlines, high workload, and the need for accuracy in evaluating claims. The role often requires attention to detail, communication skills, and the ability to handle sensitive information, which can contribute to job-related stress levels.

What does an insurance claims processor do?

An Insurance Claims Processor reviews and handles insurance claims submitted by policyholders. Their primary responsibilities include verifying information, ensuring all necessary documentation is provided, and assessing claims for accuracy and compliance with policy guidelines. They communicate with policyholders, adjusters, and healthcare providers to gather additional information if needed, and determine how much the insurance company should pay out. The role is essential for ensuring claims are processed efficiently and fairly, maintaining customer satisfaction, and preventing fraud.

Is an insurance claims processor job in demand?

The demand for insurance claims processors remains steady due to the ongoing need for claims management in the insurance industry. Employment is expected to grow at a moderate rate, with skills in data entry, customer service, and familiarity with claims processing software being valuable for job candidates.

What are the key skills and qualifications needed to thrive as an insurance claims processor, and why are they important?

To thrive as an Insurance Claims Processor, you need strong attention to detail, knowledge of insurance policies and regulations, and typically a high school diploma or equivalent. Familiarity with claims management software, electronic databases, and sometimes certifications like the Associate in Claims (AIC) are common requirements. Excellent organizational skills, clear communication, and problem-solving abilities help you stand out in this role. These skills ensure accurate claim processing, effective customer service, and compliance with industry standards.

What are some common challenges faced by insurance claims processors, and how can they be managed effectively?

Insurance Claims Processors often encounter challenges such as managing high volumes of claims, navigating complex policy details, and meeting strict deadlines. Staying organized and detail-oriented is key to ensuring accuracy and timely processing. Effective communication with policyholders, adjusters, and other team members also helps resolve discrepancies quickly and improves overall workflow. Many employers provide ongoing training and support to help processors stay current on regulations and best practices, which can further ease these challenges.

What is the difference between Insurance Claims Processor vs Insurance Claims Adjuster?

AspectInsurance Claims ProcessorInsurance Claims Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires a high school diploma; often holds certifications such as AIC or CPCU
Work EnvironmentOffice setting, processing claims dataField and office work, investigating claims
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusProcessing and data entry of claimsInvestigating, evaluating, and settling claims

While both roles are essential in the insurance industry, Claims Processors focus on handling claim data and documentation, whereas Claims Adjusters investigate and determine claim validity and settlement amounts. Understanding these differences helps job seekers identify the right career path within insurance claims roles.

What are popular job titles related to Insurance Claims Processor jobs in Naperville, IL? For Insurance Claims Processor jobs in Naperville, IL, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Processor jobs in Naperville, IL look for? The top searched job categories for Insurance Claims Processor jobs in Naperville, IL are:
Insurance Claims Processor jobs near you
Infographic showing various Insurance Claims Processor job openings in Naperville, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $46,392 per year, or $22.3 per hour.

Seeking Retired Insurance Claims Professionals

Warrior Insurance Network

Chicago, IL • On-site

$41K - $75K/yr

Part-time

Medical, Dental, Retirement, PTO

Posted 22 days ago

Job description

Are you a retired Claims Professional looking to get back in the insurance claims business?

We are seeking experienced Casualty Claims Professionals and Property Damage Claims Professionals! Part-time and Full-time Opportunities Available!

Casualty Claims Specialist

The Casualty Claims Specialist will be responsible for investigating and settlement of automobile bodily injury claims. They will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation.

Duties & Responsibilities:

  • Review & determine course of action on each file assigned, utilizing technical knowledge & experience for the purpose of supporting final disposition of a loss
  • Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage, liability status, and damages that are applicable for each claim
  • Process Bodily Injury, and coverage claims in accordance with established office procedures
  • Work closely with Third Parties, plaintiff counsel, Claim Director and Chief
  • Operating Officer to determine necessary injury and coverage investigation
  • Research case and statutory law in order to conduct proper claim investigation
  • Document policy status, coverage, liability and damages on all claims and notify re-insurer on qualifying claims
  • Prepare and present claim evaluations for the appropriate settlement authority
  • Maintain reasonable expense factors
  • Handle other duties as assigned

Qualifications:

Required:

  • 3-5 years in Casualty claims experience a MUST!
  • Knowledge of legal and medical terminology
  • Excellent negotiation, communication, written, organizational and interpersonal skills
  • Ability to pass written examinations where required by state statutes to become a licensed claims adjuster
  • Proficiency in Microsoft Office products

Property Damage Claims Specialist

The Property Damage Claims Specialist will possess previous experience in the investigation, determination of coverage, prompt evaluation of both First and Third Party auto property damage claims with an eye towards prompt, courteous and economical resolution of both First and Third Party related property damage claims.

Duties & Responsibilities:

  • Review and determine course of action on each file assigned, utilizing technical knowledge and experience for the purpose of supporting final disposition of a loss
  • Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage liability, status and damages that are applicable for each claim
  • Honor/decline/negotiate first and third party liability claims upon completion of coverage/policy investigation and analysis of damages and liability
  • Work directly with internal and external customers to develop evidence and establish facts on assigned claims
  • Organize, plan and prioritize work activities to keep up with current assignments and to ensure prompt conclusion of claims
  • Prepare and present claim evaluations for the appropriate settlement authority
  • Notify the Underwriting Department of any adverse information uncovered in the course of the investigation
  • Familiarity with unfair claim practices in states where doing business
  • Conduct business with vendors in a professional manner while maintaining a reasonable expense factor and upholding the company's reputation for quality service
  • Provide customer service both to internal and external customers
  • Handle other duties as assigned

Qualifications:

Required:

  • 2-3 years previous auto insurance or other auto related experience A MUST!
  • Excellent analytical, organizational, interpersonal and communication (verbal, written, phone) skills
  • General working knowledge of policies, file procedures, state rules and regulations
  • Ability to pass written examinations where required by state statutes to become a licensed Claims Adjuster

Warrior Insurance Network provides a competitive benefits package to all full- time employees. Following are some of the perks Warrior Insurance Network employees receive:

  • Competitive Salaries
  • Commitment to your Training & Development
  • Medical and Dental
  • Telemedicine Benefit
  • 401k with a generous company match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement Training Programs
  • Wellness Program
  • Fun company sponsored events
  • And so much more!

Estimated Compensation Range: $41,600/year-$75,000/year*

*Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location.

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