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Insurance Claims Processor Jobs in Naperville, IL

Gallagher

Claims Advocate

Rolling Meadows, IL

Manage communications between clients, insurers and brokers to move the claims process forward * Advocate for clients to maximize results * Negotiate with insurers to ensure proper defense counsel ...

National Express

Claims & Insurance Associate

Warrenville, IL · On-site

$18.25 - $24.75/hr

Claims And Insurance Associate Summit School Services companies share a strong commitment to ... Processing mail and invoice payments * Customer service support as required * Other duties as ...

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All JobsInsurance Claims Processor JobsInsurance Claims Processor Jobs in Naperville, IL

Insurance Claims Processor information

See Naperville, IL salary details

$12

$22

$34

How much do insurance claims processor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for insurance claims processor in Naperville, IL is $22.30, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $25.43 per hour, depending on experience, location, and employer.

Is claims processing a stressful job?

Claims processing as an insurance claims processor can be stressful due to tight deadlines, high workload, and the need for accuracy in evaluating claims. The role often requires attention to detail, communication skills, and the ability to handle sensitive information, which can contribute to job-related stress levels.

What does an insurance claims processor do?

An Insurance Claims Processor reviews and handles insurance claims submitted by policyholders. Their primary responsibilities include verifying information, ensuring all necessary documentation is provided, and assessing claims for accuracy and compliance with policy guidelines. They communicate with policyholders, adjusters, and healthcare providers to gather additional information if needed, and determine how much the insurance company should pay out. The role is essential for ensuring claims are processed efficiently and fairly, maintaining customer satisfaction, and preventing fraud.

Is an insurance claims processor job in demand?

The demand for insurance claims processors remains steady due to the ongoing need for claims management in the insurance industry. Employment is expected to grow at a moderate rate, with skills in data entry, customer service, and familiarity with claims processing software being valuable for job candidates.

What are the key skills and qualifications needed to thrive as an insurance claims processor, and why are they important?

To thrive as an Insurance Claims Processor, you need strong attention to detail, knowledge of insurance policies and regulations, and typically a high school diploma or equivalent. Familiarity with claims management software, electronic databases, and sometimes certifications like the Associate in Claims (AIC) are common requirements. Excellent organizational skills, clear communication, and problem-solving abilities help you stand out in this role. These skills ensure accurate claim processing, effective customer service, and compliance with industry standards.

What are some common challenges faced by insurance claims processors, and how can they be managed effectively?

Insurance Claims Processors often encounter challenges such as managing high volumes of claims, navigating complex policy details, and meeting strict deadlines. Staying organized and detail-oriented is key to ensuring accuracy and timely processing. Effective communication with policyholders, adjusters, and other team members also helps resolve discrepancies quickly and improves overall workflow. Many employers provide ongoing training and support to help processors stay current on regulations and best practices, which can further ease these challenges.

What is the difference between Insurance Claims Processor vs Insurance Claims Adjuster?

AspectInsurance Claims ProcessorInsurance Claims Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires a high school diploma; often holds certifications such as AIC or CPCU
Work EnvironmentOffice setting, processing claims dataField and office work, investigating claims
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusProcessing and data entry of claimsInvestigating, evaluating, and settling claims

While both roles are essential in the insurance industry, Claims Processors focus on handling claim data and documentation, whereas Claims Adjusters investigate and determine claim validity and settlement amounts. Understanding these differences helps job seekers identify the right career path within insurance claims roles.

What are popular job titles related to Insurance Claims Processor jobs in Naperville, IL? For Insurance Claims Processor jobs in Naperville, IL, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Processor jobs in Naperville, IL look for? The top searched job categories for Insurance Claims Processor jobs in Naperville, IL are:
Insurance Claims Processor jobs near you
Infographic showing various Insurance Claims Processor job openings in Naperville, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $46,392 per year, or $22.3 per hour.

Claims Litigation Coordinator

AMERICAN FREEDOM INSURANCE

Mount Prospect, IL • On-site

$25 - $32/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Description:

We are seeking an experienced Claims Litigation Coordinator to support our injury and litigation claims operations. This role plays a key part in claim intake support, document interpretation, classification, and workflow coordination within the casualty claims environment. The ideal candidate has prior claims processing experience, demonstrates strong reading comprehension and analytical ability, and can independently determine appropriate next steps based on claim-related documentation and requests. This role requires a high level of accuracy, judgment, and adaptability in a fast-paced environment with evolving priorities and multiple claim system inputs.


Key Responsibilities:

  • Review, interpret, and process incoming claim-related documents and attorney/legal correspondence related to bodily injury claims, determining appropriate categorization and claim handling actions
  • Accurately index, route, assign, and attach documents within the claims management system to ensure complete and accurate claim files
  • Assign bodily injury claims to appropriate casualty adjusters based on guidelines, complexity, and workload distribution
  • Identify and escalate time-sensitive or high-impact legal and claim documents (e.g., letters of representation, demands, lawsuits, filings)
  • Draft emails, letters, and routine to semi-complex written communications on behalf of adjusters and claims personnel, including correspondence to attorneys, claimants, and internal stakeholders
  • Support workflow management to ensure timely claim progression and adherence to internal service standards and SLAs
  • Create, run, and interpret operational and claims-related reports to support workload management and tracking
  • Communicate with internal teams (adjusters, litigation, and support units) to clarify document intent, resolve discrepancies, and support claim handling activities
  • Provide cross-functional support to other auto claims units based on business needs and workload demands
  • Maintain strict confidentiality and comply with all regulatory, legal, and company guidelines
Requirements:
  • 2+ years of experience in casualty claims processing, bodily injury, or litigation support
  • Prior experience handling attorney correspondence, legal documents, or working in a claims/legal environment
  • Experience drafting professional written correspondence to attorneys or legal representatives
  • Strong understanding of claims workflows and legal documentation (e.g., demands, complaints, liens, LORs)
  • High attention to detail with strong organizational skills
  • Ability to prioritize and manage high-volume workloads with accuracy
  • Demonstrated ability to learn quickly and operate independently after onboarding
  • Proficiency in claims management systems and standard office software


Preferred Qualifications:

  • Experience supporting litigated claims or working closely with injury adjusters
  • Familiarity with multi-state claim handling requirements
  • Exposure to compliance or regulatory standards within insurance claims


Benefits AFIC offers a competitive salary and a comprehensive benefits package to support you

  • Competitive Salary: Rewarding your expertise and experience
  • Financial Security: 401K with up to a 6% company match
  • Health & Wellness: Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans, Dental and vision coverage, Access to telemedicine services
  • Growth/Stability: Over 12 consecutive years of profitable growth, confirmed by A+ Superior rating by A.M. Best
  • Work-Life Balance: Monday-Friday, 8 am-5 pm CST
  • Holidays: At Least 6 Paid Holidays
  • Paid Time Off (PTO): PTO that can be used for vacation, personal, or sick time
  • Personal Days: Separate personal days for sickness, family needs, appointments or personal matters
  • Employee Recognition: We celebrate work milestones to show appreciation for your contributions
  • Professional Growth: Paid training, state licensing reimbursement, and opportunities for advancement
  • Positive Culture: Enjoy our inclusive holiday events, employee referral bonuses, virtual team meetings, and more