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Insurance Claims Agent Jobs (NOW HIRING)

America's Car-Mart

Claims Agent

Rogers, AR · On-site

$16/hr

APP Claims Agent Join our team as an APP Claims Agent and serve as a trusted point of contact for ... Communicate with customers, insurance providers, dealership associates, and other internal and ...

America's Car-Mart, Inc.

Claims Agent

Rogers, AR · On-site

$16/hr

APP Claims Agent Join our team as an APP Claims Agent and serve as a trusted point of contact for ... Communicate with customers, insurance providers, dealership associates, and other internal and ...

Greenix Pest Control

Claims Agent

Waukesha, WI · On-site

Operating within a collaborative team environment, the Claims Agent will uphold a positive and ... Communicate with customers, employees, vendors, and insurance providers via phone and email to ...

Greenix Pest Control

Claims Agent

Waukesha, WI · On-site

Operating within a collaborative team environment, the Claims Agent will uphold a positive and ... Communicate with customers, employees, vendors, and insurance providers via phone and email to ...

Club Car Wash

Claims Agent

Columbia, MO · On-site

$25/hr

As A Claims Agent You Will: * Review and investigate all property claims filed with our company * Helping & assisting our customer with their needs * Negotiating estimates with body shops across ...

AIT Worldwide Logistics, Inc.

Claims Agent I

Secaucus, NJ · On-site

$20.60 - $29/hr

OverviewThe Claims Agent I is responsible for accurately and efficiently reviewing, processing, and ... This role involves examining claim forms and related documentation to assess insurance coverage and ...

AIT Worldwide Logistics, Inc.

Claims Agent II

Itasca, IL · On-site

$20.80 - $29.40/hr

The Claims Agent II is responsible for reviewing claims from intake through resolution while ... Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to ...

AIT Worldwide Logistics, Inc.

Claims Agent II

Itasca, IL · On-site

$20.80 - $29.40/hr

Overview The Claims Agent II is responsible for reviewing claims from intake through resolution ... Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to ...

AIT Worldwide Home Delivery

Claims Agent II

Itasca, IL · On-site

Overview The Claims Agent II is responsible for reviewing claims from intake through resolution ... Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to ...

Allied Solutions LLC

Work with insurance carrier to determine covered loss or declinations. * When litigation, ensure insurance carrier has hired legal representation. * When no legal representation, advise to attain ...

Allied Solutions LLC

Bond Claims Agent

South Bend, IN · On-site

Work with insurance carrier to determine covered loss or declinations. * When litigation, ensure insurance carrier has hired legal representation. * When no legal representation, advise to attain ...

Spotter

Experience in claims processing, insurance, or a related field is preferred. Understanding of ... Department Safety Role Claims Agent Locations Lemont Remote status Fully Remote

Alchemy Financial Group

Insurance Agent

Conway, SC · On-site +1

$75K - $90K/yr

As an Insurance Agent with Alchemy Financial, you'll be responsible for selling policies to clients, handling claims, and keeping track of policy renewals. Our ideal candidate will have excellent ...

Alchemy Financial Group

Insurance Agent

Aiken, SC · On-site

$65K - $85K/yr

As an Insurance Agent with Alchemy Financial, you'll be responsible for selling policies to clients, handling claims, and keeping track of policy renewals. Our ideal candidate will have excellent ...

Alchemy Financial Group

Insurance Agent

Columbia, SC · On-site

$75K - $95K/yr

As an Insurance Agent with Alchemy Financial , you'll be responsible for selling policies to clients, handling claims, and keeping track of policy renewals. Our ideal candidate will have excellent ...

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Insurance Claims Agent information

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$6

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$40

How much do insurance claims agent jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for insurance claims agent in the United States is $24.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $28.85 per hour, depending on experience, location, and employer.

What is an insurance claims agent?

Insurance claims agents are professionals who help policyholders file and process claims after an incident covered by their insurance policy, such as an accident or property damage. They review the details of each claim, investigate circumstances, and determine the validity and value of the claim according to the policy terms. Claims agents serve as a liaison between the insurance company and the claimant, ensuring that all necessary documentation is provided and that claims are resolved fairly and efficiently. They may also negotiate settlements and provide guidance to customers throughout the claims process.

What are the key skills and qualifications needed to thrive as an insurance claims agent?

To thrive as an Insurance Claims Agent, you need a solid understanding of insurance policies, claims processes, and investigative techniques, typically supported by a high school diploma or bachelor’s degree in a related field. Familiarity with claims management software, industry-specific databases, and relevant certifications such as AIC (Associate in Claims) is often required. Strong attention to detail, negotiation skills, and effective communication help agents resolve claims efficiently and provide excellent customer service. These competencies are vital for ensuring accurate claims assessment, minimizing fraud, and maintaining client trust.

What are some common challenges insurance claims agents face when handling complex claims, and how can they effectively manage them?

Insurance Claims Agents often encounter complex claims involving multiple parties, unclear policy details, or disputed liability. These cases require strong analytical skills, attention to detail, and effective communication to gather all necessary documentation and coordinate with policyholders, legal teams, and adjusters. Agents can manage these challenges by staying organized, maintaining up-to-date knowledge of policy guidelines, and utilizing their negotiation skills to reach fair settlements. Collaboration with colleagues and ongoing professional development also help agents navigate difficult claims more efficiently.

What are popular job titles related to Insurance Claims Agent jobs?

For Insurance Claims Agent jobs, the most frequently searched job titles are:

Insurance Claims Agent jobs near you

Claims Agent

Rogers, AR • On-site

America's Car-Mart
Motor Vehicle Manufacturing • 1 - 5K employees
Learn more about America's Car-Martexternal

$16/hr

Other

Posted 13 days ago

America's Car-Mart rating

5.8

Company rating: 5.8 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

Job description

APP Claims Agent
Join our team as an APP Claims Agent and serve as a trusted point of contact for customers throughout the Accident Protection Plan claims process. In this role, you will assist customers with claim intake, gather and organize required documentation, and help ensure each transaction is handled accurately, professionally, and efficiently.
This is a great opportunity to build your claims knowledge and customer service experience, with opportunities to advance into APP Claims Agent II and APP Claims Agent III roles as you develop your skills and expertise.
Compensation: $16 an hour
What You'll Do
Customer Service and Communication
  • Serve as the first point of contact for customers beginning an Accident Protection Plan transaction.
  • Guide customers through the initial claims and customer service process.
  • Handle a high volume of incoming and outgoing calls, emails, and written correspondence.
  • Communicate with customers, insurance providers, dealership associates, and other internal and external partners.
  • Respond to questions and concerns with professionalism, patience, and exceptional service.
  • Contact customers and dealership staff to request, verify, and confirm required insurance information and documentation.
Claims Processing and Documentation
  • Collect, organize, and maintain required customer insurance documents.
  • Review and organize emails and electronically process attached documentation.
  • Maintain accurate and complete claim records.
  • Process incoming mail related to insurance policy cancellations, updates, or other changes.
  • Support basic claims-processing activities using established procedures and under appropriate guidance.
Compliance and General Responsibilities
  • Help ensure claims are processed according to company standards, procedures, and policies.
  • Protect confidential customer and insurance information.
  • Support the company's mission, vision, values, and standards of ethics.
  • Maintain dependable daily attendance to ensure responsibilities are completed on time.
  • Perform additional duties as assigned by your direct manager.
What We're Looking For
  • Strong customer service and communication skills.
  • Ability to handle a high volume of calls, emails, and documentation.
  • Excellent organization and attention to detail.
  • Ability to accurately enter, review, and maintain information.
  • Professional and courteous approach when assisting customers.
  • Ability to follow established processes and work effectively under guidance.
  • Dependability and a commitment to completing work within required timelines.
  • Willingness to learn and grow within the APP claims career path.
Grow Your Career
The APP Claims Agent role provides the opportunity to develop valuable experience in customer service, documentation, insurance processes, and claims administration. Associates who demonstrate strong performance, expand their knowledge, and take on more complex responsibilities may have opportunities to advance to the APP Claims Agent II and APP Claims Agent III levels.
Apply today and begin building your career in APP claims.
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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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