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Remote Claims Associate Jobs in Atlanta, GA (NOW HIRING)

Associate, Medical Economics

Atlanta, GA · Remote

$111K - $145K/yr

This is a remote position, open to candidates who reside in: Atlanta, GA. You will be fully remote ... Perform in-depth analysis of integrated claims and operational data (medical, pharmacy, lab, auths ...

Associate, Medical Economics

Atlanta, GA · Remote

$111K - $145K/yr

This is a remote position, open to candidates who reside in: Atlanta, GA. You will be fully remote ... Perform in-depth analysis of integrated claims and operational data (medical, pharmacy, lab, auths ...

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Remote Claims Associate information

See Atlanta, GA salary details

$13

$20

$29

How much do remote claims associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote claims associate in Atlanta, GA is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $22.21 per hour, depending on experience, location, and employer.

What is a remote claims associate?

A Remote Claims Associate is a professional who reviews, processes, and manages insurance claims from a remote location, typically working from home. They evaluate claim details, verify information, and communicate with policyholders, service providers, and other stakeholders to ensure claims are handled accurately and efficiently. This role often requires strong attention to detail, good communication skills, and proficiency with digital tools and claims management software. Remote Claims Associates may work for insurance companies, third-party administrators, or other organizations handling claims. The position allows for flexibility in work location while maintaining high standards of customer service and accuracy.

What skills and qualifications are needed to be a remote claims associate?

To excel as a Remote Claims Associate, you typically need knowledge of insurance processes, attention to detail, and a high school diploma or relevant experience. Familiarity with claims management software, CRM systems, and sometimes specific certifications like AIC (Associate in Claims) are highly beneficial. Strong organizational skills, effective communication, and the ability to work independently are crucial soft skills for remote success. These competencies ensure accurate claims processing, customer satisfaction, and efficient remote workflow management.

How does a remote claims associate collaborate with other team members while working from home?

As a Remote Claims Associate, you'll regularly communicate with team members, supervisors, and other departments through digital channels like email, instant messaging, and video conferencing. Collaboration often involves sharing updates on claim statuses, seeking guidance on complex cases, and participating in virtual team meetings. Many organizations use workflow management platforms and secure document-sharing tools to ensure seamless coordination and maintain data security. Building strong virtual communication skills is important to stay connected and contribute effectively to team goals.

What are the most commonly searched types of Remote Claims jobs in Atlanta, GA?

The most popular types of Remote Claims jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Remote Claims Associate jobs?

Cities near Atlanta, GA with the most Remote Claims Associate job openings:

Infographic showing various Remote Claims Associate job openings in Atlanta, GA as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% Remote job distribution, with an average salary of $41,980 per year, or $20.2 per hour.

Remote Claims Associate (Roofing / Property Claims) - Standby CAT Roster

Hancock Claims Consultants

Alpharetta, GA • On-site, Remote

$23/hr

Contractor

Posted 2 days ago

New


Job description

Position Summary
The Claims Associate supports the day-to-day handling of residential and commercial property claims by coordinating inspections, dispatching assignments, communicating with inspectors, vendors, and carriers, and ensuring claims move efficiently through the process. This role is ideal for someone who thrives in a fast-paced environment, can multitask effectively, and enjoys providing excellent customer service while working remotely.
Schedule
Schedule varies based on catastrophe (CAT) activity and business needs.
  • During active CAT events, shifts may fall anywhere between 7:00 AM and 10:00 PM (local time), seven days a week, based on your availability.
  • Expected workload: Approximately 10-15 claims per hour during CAT events.

Responsibilities
  • Receive and dispatch new inspection assignments.
  • Assist with claim intake and enter assignments into the dispatch system.
  • Schedule inspections with policyholders.
  • Coordinate with field inspectors, vendors, and internal teams.
  • Maintain accurate claim notes and documentation.
  • Communicate with adjusters, inspectors, and other stakeholders to resolve issues that may delay claim dispatch or completion.
  • Ensure claims are handled accurately and efficiently while meeting service level expectations.
  • Provide professional, empathetic customer service when communicating with policyholders and business partners.

Qualifications
  • 1-3 years of experience in insurance, roofing, construction, estimating, claims, dispatching, or a customer-facing service role.
  • Strong communication and organizational skills.
  • Detail-oriented with the ability to prioritize and manage multiple tasks.
  • Comfortable working in multiple software systems simultaneously.
  • Strong computer skills, including Microsoft Office (Outlook, Excel, Teams).
  • Ability to work independently in a remote environment.

Preferred Skills
  • Understanding of property insurance claim workflows.
  • Basic knowledge of residential roofing and construction terminology.
  • Ability to read repair estimates.
  • Excellent time management and problem-solving skills.
  • Customer-focused with a professional and empathetic communication style.
  • Ability to adapt quickly in a fast-paced CAT environment.
  • Experience with Xactimate, XactAnalysis, Symbility, Guidewire, CRM, or dispatching software is preferred.

Equipment
Reliable internet connection and a Windows (Microsoft) laptop or desktop computer.