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Remote Claims Assistant Jobs in Atlanta, GA (NOW HIRING)

Reserv, Inc.

APD Claims Team Lead

Atlanta, GA · On-site +1

Increased reserve and payment authority with the ability to assist with moderate reviews * Identify ... Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv ...

Reserv, Inc.

Claims Team Lead

Atlanta, GA · On-site +1

Increased reserve and payment authority with the ability to assist with moderate reviews * Identify ... remote environment * Comfortable with technology and the ability to evolve the claims systems and ...

Reserv, Inc.

Claims Team Lead - Cargo

Atlanta, GA · On-site +1

Increased reserve and payment authority with the ability to assist with moderate reviews * Identify ... remote environment * Active adjuster license required: resident state license if available ...

Belnick, LLC

Specialist, Carrier Claims

Canton, GA · Remote

$17 - $18/hr

Escalate complex or high-impact carrier issues as needed * Assist in identifying recurring issues ... Free office chair for remote employees Ubique offers 9 paid holidays plus 1 floating holiday per ...

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Remote Claims Assistant information

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How much do remote claims assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote claims assistant in Atlanta, GA is $20.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $21.97 per hour, depending on experience, location, and employer.

What is a remote claims assistant?

Remote Claims Assistants are professionals who help process insurance claims from a remote location, often working from home. Their main duties include reviewing claim documents, verifying information, communicating with clients or claimants, and assisting claims adjusters in resolving cases. Using digital tools and secure platforms, they ensure claims are handled efficiently and in compliance with company policies. This role requires strong organizational skills, attention to detail, and the ability to communicate clearly with both customers and colleagues.

What skills and qualifications are needed to be a remote claims assistant?

To thrive as a Remote Claims Assistant, you need strong organizational abilities, attention to detail, and a background in administrative support or insurance claims processing. Familiarity with claims management software, basic data entry tools, and secure document handling systems is typically required. Outstanding communication, time management, and problem-solving skills help you excel in a virtual team environment. These competencies are crucial for ensuring efficient, accurate claims handling and superior customer service from a remote setting.

What are common challenges faced by remote claims assistants and how can they be managed?

Remote Claims Assistants often face challenges such as staying organized while handling multiple claims, maintaining clear communication with claimants and team members across different time zones, and adapting to various claims management systems. To manage these effectively, it's important to develop strong time management skills, utilize digital tools for tracking tasks, and establish regular check-ins with supervisors or peers. Proactive communication and ongoing training on the company's claims process can also help ensure accuracy and efficiency in claim handling.

What are the most commonly searched types of Remote Claims jobs in Atlanta, GA?

The most popular types of Remote Claims jobs in Atlanta, GA are:

What are popular job titles related to Remote Claims Assistant jobs in Atlanta, GA?

For Remote Claims Assistant jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Remote Claims Assistant jobs in Atlanta, GA look for?

The top searched job categories for Remote Claims Assistant jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Remote Claims Assistant jobs?

Cities near Atlanta, GA with the most Remote Claims Assistant job openings:

Remote Claims Assistant jobs near you
Infographic showing various Remote Claims Assistant job openings in Atlanta, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $42,105 per year, or $20.2 per hour.

Claims Associate (Roofing / Property Claims) - Standby CAT Roster (REMOTE)

Hancock Claims Consultants

Alpharetta, GA • On-site, Remote

$23/hr

Contractor

Posted 8 days ago

Job description

Position Summary
The Claims Associate supports the day-to-day handling of residential and commercial property claims by coordinating inspections, dispatching assignments, communicating with inspectors, vendors, and carriers, and ensuring claims move efficiently through the process. This role is ideal for someone who thrives in a fast-paced environment, can multitask effectively, and enjoys providing excellent customer service while working remotely.
Schedule
Schedule varies based on catastrophe (CAT) activity and business needs.
  • During active CAT events, shifts may fall anywhere between 7:00 AM and 10:00 PM (local time), seven days a week, based on your availability.
  • Expected workload: Approximately 10-15 claims per hour during CAT events.

Responsibilities
  • Receive and dispatch new inspection assignments.
  • Assist with claim intake and enter assignments into the dispatch system.
  • Schedule inspections with policyholders.
  • Coordinate with field inspectors, vendors, and internal teams.
  • Maintain accurate claim notes and documentation.
  • Communicate with adjusters, inspectors, and other stakeholders to resolve issues that may delay claim dispatch or completion.
  • Ensure claims are handled accurately and efficiently while meeting service level expectations.
  • Provide professional, empathetic customer service when communicating with policyholders and business partners.

Qualifications
  • 1-3 years of experience in insurance, roofing, construction, estimating, claims, dispatching, or a customer-facing service role.
  • Strong communication and organizational skills.
  • Detail-oriented with the ability to prioritize and manage multiple tasks.
  • Comfortable working in multiple software systems simultaneously.
  • Strong computer skills, including Microsoft Office (Outlook, Excel, Teams).
  • Ability to work independently in a remote environment.

Preferred Skills
  • Understanding of property insurance claim workflows.
  • Basic knowledge of residential roofing and construction terminology.
  • Ability to read repair estimates.
  • Excellent time management and problem-solving skills.
  • Customer-focused with a professional and empathetic communication style.
  • Ability to adapt quickly in a fast-paced CAT environment.
  • Experience with Xactimate, XactAnalysis, Symbility, Guidewire, CRM, or dispatching software is preferred.

Equipment
Reliable internet connection and a Windows (Microsoft) laptop or desktop computer.

Apply