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Remote Claims Manager Jobs in Atlanta, GA (NOW HIRING)

About the role * As a Claims Manager at Reserv, you will be responsible for a team of claims ... Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv ...

... managing in a remote environment * Prior team lead, supervisor, or formal mentorship/QA experience ... Comfortable with technology and the ability to evolve the claims systems and processes to drive ...

... managing in a remote environment * Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes * Demonstrated commitment to ...

... managing in a remote environment * Active adjuster license required: resident state license if ... Comfortable with technology and the ability to evolve the claims systems and processes to drive ...

The Casualty Claims Examiner will work alongside claims management, providing direction and oversight ensuring that compliance with best practices and state/local guidelines is achieved. In addition ...

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Remote Claims Manager information

See Atlanta, GA salary details

$33.7K

$84.5K

$133.7K

How much do remote claims manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote claims manager in Atlanta, GA is $84,492.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,400.00 and $101,000.00 per year, depending on experience, location, and employer.

What is a remote claims manager?

A Remote Claims Manager oversees the processing, evaluation, and resolution of insurance claims while working from a remote location. They ensure claims are handled efficiently, fairly, and in compliance with company policies and regulations. Responsibilities typically include supervising claims adjusters, reviewing complex cases, and improving claims handling processes. Strong analytical skills, attention to detail, and the ability to manage a remote team are essential for this role.

What are some common challenges faced by remote claims managers, and how can they be addressed?

Remote Claims Managers often face challenges such as maintaining efficient communication with team members and clients, managing a high volume of claims, and ensuring compliance with regulatory guidelines across multiple jurisdictions. Overcoming these challenges requires strong organizational skills, use of collaborative digital tools, and a proactive approach to problem-solving. Staying up to date with industry best practices and participating in regular training can also help remote claims managers remain effective and adapt to changing requirements. By establishing clear workflows and leveraging technology, you can ensure successful outcomes and support your team's performance, even in a virtual environment.

What are the key skills and qualifications needed to thrive in the remote claims manager position, and why are they important?

To excel as a Remote Claims Manager, you need strong analytical abilities, comprehensive knowledge of claims processes, and typically a relevant degree or substantial experience in insurance or claims management. Familiarity with claims management systems, CRM software, and relevant certifications like CPCU or AIC is valuable. Excellent communication, decision-making, and organizational skills help set outstanding candidates apart in this role. These qualifications ensure efficient claims handling, regulatory compliance, and effective remote team leadership.

How much do remote claims managers make in the US?

Remote claims managers in the US typically earn between $60,000 and $90,000 annually, with the median salary around $75,000. Compensation varies based on experience, location, and the size of the organization, and often includes benefits such as health insurance and paid time off.

What are the most commonly searched types of Remote Claims jobs in Atlanta, GA?

The most popular types of Remote Claims jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Remote Claims Manager jobs?

Cities near Atlanta, GA with the most Remote Claims Manager job openings:

Infographic showing various Remote Claims Manager job openings in Atlanta, GA as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $84,492 per year, or $40.6 per hour.

Claims Manager - Trucking (BI)

Reserv, Inc.

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago


Job description

About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.
We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
About the role
  • As a Claims Manager at Reserv, you will be responsible for a team of claims professionals managing claims in multiple LOBs. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. The high-performing team you will manage will service several clients as part of our Core Team. You will maintain high quality standards, and compliance with regulatory, internal, and external contractual SLAs. This position requires exceptional leadership skills, and foundational understanding of claims ideally with experience handling and/or managing multi lines of business.

Who you are
  • Highly motivated and growth-oriented
  • Subject matter expert. You have deep technical and subject matter experience in the world of commercial transportation claims, including coverage and litigation. Experienced in reviewing and analyzing contracts
  • Tech-oriented. You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics
  • Passionate claims professional who cares about their team, the customer, and their experience
  • Empathetic leader. You exercise empathy and patience towards everyone you interact with
  • Sense of urgency - at all times. That does not mean working at all hours
  • Creative. You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems
  • Curious. You want to know the whole story so you can make the right decisions early and be decisive when it counts.
  • Problem solver. You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture
  • Anti-status quo. You don't just wish things were done differently, you action on it
  • Communicative. You are comfortable with and understand the importance of phone communications throughout the claims process
  • And did we mention, a sense of humor. Claims are hard enough as it is.

What you'll do
  • Manage a team of team leads and adjusters managing a mix of accounts and lines of business
  • Be consistently dependable in achieving or exceeding goals and overcoming obstacles
  • Implement and maintain best practices for claims handling, including: claim intake, investigation, evaluation, settlement, and recovery
  • Monitor and analyze claims data to identify trends, patterns, and areas for process improvement
  • Align team with client and customer expectations of the claims process
  • Serve as a resource for escalated claims
  • Responsible for accuracy and adequacy of all aspects of claim reserving
  • Develop and implement strategies to mitigate fraudulent claims and ensure compliance with legal and regulatory requirements
  • Foster a positive work environment, promote teamwork, and encourage professional growth and development
  • Execute on performance management; attract, hire, retain and provide high level of training
  • Collaborate with internal teams, such as Account Management, Compliance, and Claim Operations, to resolve complex or escalated claims-related issues
  • Establish and maintain strong relationships with external stakeholders, including policyholders, agents, brokers, and legal representatives
  • Prepare and present comprehensive claims reports, metrics, and analysis to clients and customers; advise clients on claim trends and loss mitigation

Qualifications
  • Bachelor's degree in insurance, business administration, or a related field; relevant certifications (e.g., CPCU, AIC) are a plus
  • Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license
  • 10+ years in insurance claims management experience in multiple lines of business, preference for trucking, general liability and/or auto with bodily injury experience
  • 5+ years management experience with preference for experience managing in a remote environment
  • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes
  • Demonstrated commitment to quality, accuracy, and attention to detail
  • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information

Benefits
  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy after 8 months of continuous work
  • Work from anywhere to facilitate your work life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Additionally, we will
  • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
  • Work toward reducing and eliminating all the administrative work from an adjuster role
  • Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!