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Entry Level Claims Jobs in Indiana (NOW HIRING)

Ethos Risk Services

Entry-Level Investigator

Beech Grove, IN · On-site

$43K - $53K/yr

Ethos Risk Services is a leading insurance claims investigation and medical management company ... Our Full-Time Entry-Level Field Investigator position will help launch your career by providing you ...

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Entry Level Claims information

See Indiana salary details

$13

$20

$26

How much do entry level claims jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level claims in Indiana is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.73 per hour, depending on experience, location, and employer.

What is an entry level claims job?

Entry level claims jobs are positions within insurance companies or claims processing organizations where individuals handle the initial stages of insurance claims. These roles typically involve reviewing claim submissions, gathering supporting documentation, communicating with policyholders, and assisting in determining coverage or liability. Entry level claims professionals often work under the supervision of more experienced adjusters or managers and are trained to follow company protocols and industry regulations. These jobs provide a foundation for building a career in insurance or risk management.

What skills and qualifications are needed for an entry level claims job?

To thrive as an Entry Level Claims professional, you need strong analytical skills, attention to detail, and a foundational understanding of insurance principles, typically supported by a bachelor's degree or relevant experience. Familiarity with claims management software, Microsoft Office, and sometimes basic industry certifications like AIC (Associate in Claims) are beneficial. Excellent communication, problem-solving abilities, and organizational skills help you interact effectively with clients and manage multiple cases. These skills and qualifications are essential to accurately process claims, ensure customer satisfaction, and maintain compliance within insurance operations.

What challenges do entry level claims professionals face and how can they be managed?

Entry level claims professionals often encounter challenges such as managing a high volume of cases, learning to interpret policy language accurately, and balancing customer service with company guidelines. Navigating these demands requires strong organizational skills, keen attention to detail, and consistent communication with both clients and team members. Many organizations provide ongoing training and mentorship to help new hires develop these abilities, and proactive engagement with supervisors and peers can make the adjustment period smoother.

What is the difference between Entry Level Claims vs Claims Adjuster?

AspectEntry Level ClaimsClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer an associate degreeHigh school diploma; some positions may require licensing or certification
Work EnvironmentOffice settings, customer service interactions, data entryFieldwork and office work, investigating claims on-site or remotely
Industry UsageEntry-level position in insurance companies, focusing on basic claim processingMore experienced role involving detailed claim investigation and evaluation

Entry Level Claims positions typically serve as an entry point into the insurance industry, focusing on basic claim processing and customer service. Claims Adjusters, while similar, usually require more experience or licensing and involve detailed investigation and evaluation of claims. Both roles are essential in the insurance sector but differ mainly in responsibility level and experience requirements.

What are the most commonly searched types of Claims jobs in Indiana?

The most popular types of Claims jobs in Indiana are:

What are popular job titles related to Entry Level Claims jobs in Indiana?

For Entry Level Claims jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Entry Level Claims jobs in Indiana look for?

The top searched job categories for Entry Level Claims jobs in Indiana are:

What cities in Indiana are hiring for Entry Level Claims jobs?

Cities in Indiana with the most Entry Level Claims job openings:

Entry Level Claims jobs near you
Infographic showing various Entry Level Claims job openings in Indiana as of August 2026, with employment types broken down into 1% Internship, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $41,663 per year, or $20 per hour.

Auto Claims Representative

Auto-Owners Insurance

Indianapolis, IN • On-site

Other

Retirement, PTO

Re-posted 20 days ago

Auto-Owners Insurance rating

9.2

Company rating: 9.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

21st of 309 rated insurance

Job description

Claims Trainee

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company's claims training program for the assigned line of insurance and requires the person to:

  • Investigate, evaluate, and settle entry-level insurance claims
  • Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
  • Learn and comply with Company claim handling procedures
  • Develop entry-level claim negotiation and settlement skills
  • Build skills to effectively serve the needs of agents, insureds, and others
  • Meet and communicate with claimants, legal counsel, and third-parties
  • Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
  • Study, obtain, and maintain an adjuster's license(s), if required by statute within the timeline established by the Company or legal requirements

Desired Skills & Experience

  • Bachelor's degree or direct equivalent experience with property/casualty claims handling
  • Ability to organize data, multi-task and make decisions independently
  • Above average communication skills (written and verbal)
  • Ability to write reports and compose correspondence
  • Ability to resolve complex issues
  • Ability to maintain confidentiality and data security
  • Ability to effectively deal with a diverse group individuals
  • Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
  • Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage
  • Continually develop product knowledge through participation in approved educational programs

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

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