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Insurance Claims Coordinator Jobs in Indiana (NOW HIRING)

Allied Solutions LLC

Bond Claims Agent

Carmel, IN · On-site

... insurance carrier. * Monitor claims with each carrier to ensure adjusters request close-out documentation promptly and settle in a timely manner. Coordination and Collaboration * Support various ...

Allied Solutions LLC

Bond Claims Agent

South Bend, IN · On-site

... insurance carrier. * Monitor claims with each carrier to ensure adjusters request close-out documentation promptly and settle in a timely manner. Coordination and Collaboration * Support various ...

Allied Solutions LLC

Bond Claims Agent

Carmel, IN · On-site

... insurance carrier. * Monitor claims with each carrier to ensure adjusters request close-out documentation promptly and settle in a timely manner. Coordination and Collaboration * Support various ...

Gregory & Appel

Claims Advocate

Indianapolis, IN · On-site

Claims Advocate The Claims Advocate (CA) at Gregory & Appel works closely with our clients ... Coordinates service with insurance company adjusters, while being a voice for the client with the ...

Gregory & Appel Inc

Claims Advocate

Indianapolis, IN · On-site

The Claims Advocate (CA) at Gregory & Appel works closely with our clients, insurance company ... Coordinates service with insurance company adjusters, while being a voice for the client with the ...

Gregory & Appel Inc

Claims Advocate

Indianapolis, IN

Description The Claims Advocate (CA) at Gregory & Appel works closely with our clients, insurance ... Coordinates service with insurance company adjusters, while being a voice for the client with the ...

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Insurance Claims Coordinator information

See Indiana salary details

$13

$23

$38

How much do insurance claims coordinator jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for insurance claims coordinator in Indiana is $23.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $28.80 per hour, depending on experience, location, and employer.

What are the primary challenges faced by an insurance claims coordinator, and how can they be effectively managed?

Insurance Claims Coordinators often navigate a fast-paced environment with fluctuating workloads and tight deadlines, especially during peak claim periods or after major incidents. Managing multiple claims simultaneously while ensuring accuracy and maintaining clear communication with clients, adjusters, and other departments can be challenging. To succeed, it's important to develop strong organizational skills, prioritize tasks efficiently, and stay updated on industry regulations and internal procedures. Proactive communication and a detail-oriented approach help prevent errors and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as an insurance claims coordinator?

To thrive as an Insurance Claims Coordinator, you need a solid understanding of insurance policies, claims processing, and attention to detail, often supported by a degree in business, finance, or a related field. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) is valuable. Excellent organizational skills, customer service orientation, and effective communication set top performers apart in this role. These skills ensure accurate claim handling, efficient resolution, and high levels of client satisfaction in a detail-driven environment.

What does an insurance claims coordinator do?

An Insurance Claims Coordinator is responsible for managing and processing insurance claims for individuals or organizations. They review claim submissions, gather necessary documentation, communicate with policyholders and insurance providers, and ensure claims are handled efficiently and in compliance with policies. Their goal is to facilitate fair and timely settlements while minimizing errors or delays. They often act as a liaison between various parties to resolve issues and answer questions throughout the claims process.
What are the most commonly searched types of Insurance Claims jobs in Indiana? The most popular types of Insurance Claims jobs in Indiana are:
What are popular job titles related to Insurance Claims Coordinator jobs in Indiana? For Insurance Claims Coordinator jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Coordinator jobs in Indiana look for? The top searched job categories for Insurance Claims Coordinator jobs in Indiana are:
What cities in Indiana are hiring for Insurance Claims Coordinator jobs? Cities in Indiana with the most Insurance Claims Coordinator job openings:
Insurance Claims Coordinator jobs near you
Infographic showing various Insurance Claims Coordinator job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,071 per year, or $23.6 per hour.

Claims Advocate

Gregory and Appel Insurance

Indianapolis, IN • On-site

Other

Re-posted 17 days ago

Job description

Job Type
Full-time
Description
The Claims Advocate (CA) at Gregory & Appel works closely with our clients, insurance company representatives, producers, and commercial operations department to assist with claims at the time of loss. The CA works in our office communicating with clients and insurance company adjusters to achieve a fair claim settlement for our clientele. The CA takes the initial loss report from our client, sets expectations about the claims process, files the claim with the insurance company, notes the claim file as needed during the life of the claim, and follows it to closure.
Requirements
• Provides claim kit reporting instructions to new clients and current clients when they are placed with a different insurance company at renewal.
• Provides claim advocacy for assigned clients including setting expectations for clients at time of loss, claim consulting, reporting, and tracking the claim to closure.
• Serves as resource to clients at time of loss, directing emergency restoration to mitigate damage; Confirms coverage and deductibles; Coordinates service with insurance company adjusters, while being a voice for the client with the adjuster when disagreements arise during the claim.
• Proactively identifies opportunities to reduce the cost of risk for our commercial clientele.
• Prepares claim trending and analysis reports to identify causes of loss for clients upon request from the Client Service Consultant, Producer or the Manager of Client Services.
• Responds or refers risk control consulting services desired by commercial clientele to insurance company Loss Control Representatives, the Manager of Client Services, and/or the Client Services Risk Consultant.
• Available to respond to claim emergencies outside of normal business hours: holidays, weekends, and evenings.
Skills
• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Service Orientation: Actively looking for ways to help people.
• Complex Problem-Solving Skills: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Data Skills: Using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.
• Spreadsheets: Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.
Qualifications
• 1-2 years of experience in claims service experience, property & casualty commercial claims
• Bachelor's Degree; or combined equivalent years of education and experience
• P&C License Required
• Professional designations such as AIC, PLCS, CRM, or ARM desired
• Ability to carry out complex tasks with concrete and/or abstract variables
• Ability to communicate and explain to others complex issues, receives and interprets claim information, and responds appropriately.

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