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Remote Insurance Claims Specialist Jobs in Indiana

CSAA

Job Title Commercial Insurance Consultant, Claims Insights- Remote Requisition Number R7770 Commercial Insurance Consultant, Claims Insights- Remote (Open) Location California - Home Teleworkers ...

Great American Insurance Group

$110K - $120K/yr

Great American Insurance Group's member companies are subsidiaries of American Financial Group. We ... Here's what you would be doing if hired for the Senior Claims Specialistposition. Your role would ...

Deloitte

Epic Denials Management Operator

Indianapolis, IN · Remote

$17.25 - $23/hr

... Claims Submission, A/R Follow-up, Denials Management, Payment Posting, and Credits and Refunds, for health care provider client. This is a primarily remote role supporting enterprise Epic support ...

CSAA

$59K - $77K/yr

Job Title Commercial Senior Auto Claims Adjuster- Remote Requisition Number R7890 Commercial Senior ... Our mission is to reinvent commercial insurance in the mobility space to offer our partners ...

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Remote Insurance Claims Specialist information

What does a remote insurance claims specialist do?

A Remote Insurance Claims Specialist is responsible for evaluating and processing insurance claims from customers, typically working from home or another remote location. Their main duties include reviewing claim forms, verifying information, investigating cases, and determining the validity and value of claims. They communicate with policyholders, medical providers, and other parties to gather necessary documentation and ensure claims are handled efficiently and accurately. Specialists must be detail-oriented, knowledgeable about insurance policies, and skilled in customer service. Working remotely, they rely heavily on technology to manage claims workflows and maintain confidentiality.

What are the key skills and qualifications needed to thrive as a remote insurance claims specialist, and why are they important?

To thrive as a Remote Insurance Claims Specialist, you need a solid understanding of insurance policies, claims processing, and attention to detail, often supported by relevant experience or an associate degree. Familiarity with claims management software, customer relationship management (CRM) systems, and sometimes certification such as AIC (Associate in Claims) is typically required. Strong communication, problem-solving, and self-motivation are crucial soft skills for effectively handling client inquiries and resolving claims remotely. These skills ensure efficient claim resolution, customer satisfaction, and compliance with industry regulations in a remote work environment.

What are some common challenges faced by remote insurance claims specialists, and how can they be managed effectively?

Remote Insurance Claims Specialists often encounter challenges such as staying organized while managing multiple claims, maintaining clear communication with clients and team members, and ensuring compliance with regulations from a home office setting. To manage these effectively, specialists can utilize robust digital claim management systems, establish regular check-ins with supervisors and colleagues, and set up a dedicated, distraction-free workspace. Being proactive with time management and leveraging collaboration tools are key to maintaining productivity and delivering high-quality customer service in a remote environment.

What is the difference between Remote Insurance Claims Specialist vs Remote Insurance Adjuster?

AspectRemote Insurance Claims SpecialistRemote Insurance Adjuster
Required CredentialsTypically requires insurance claims processing certification or relevant experienceOften requires state licensing and adjuster certification
Work EnvironmentPrimarily administrative, customer service, and claims processingField and desk work, assessing damages and inspecting claims
Employer & Industry UsageInsurance companies, third-party administrators, and claims centersInsurance carriers, independent adjusting firms, and claims agencies
Search & Comparison IntentPeople looking for remote claims processing rolesPeople comparing claims handling and damage assessment roles

The main difference is that Remote Insurance Claims Specialists focus on processing and managing claims remotely, often requiring claims certification, while Remote Insurance Adjusters assess damages and inspect claims, often needing licensing. Both roles are essential in the insurance industry but differ in responsibilities and certification requirements.

What are popular job titles related to Remote Insurance Claims Specialist jobs in Indiana?

For Remote Insurance Claims Specialist jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Insurance Claims Specialist jobs in Indiana look for?

The top searched job categories for Remote Insurance Claims Specialist jobs in Indiana are:

Remote Insurance Claims Specialist jobs near you
Infographic showing various Remote Insurance Claims Specialist job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

Sr Supplemental Claims Recovery & Analysis Specialist

Westfield, IN • Remote

Carrington Holding Company, LLC
Finance and Insurance • 1 - 5K employees
Learn more about Carrington Holding Company, LLCexternal

$24.50 - $29.50/hr

Full-time

Medical, Retirement

Posted 4 days ago

Job description

Come join our amazing team and work remote from home!

The Sr Claims Recovery & Analysis Specialist is responsible for ensuring prepared FHA supplemental claims are completed accurately and according to insurer/investor guidelines.  Validates all required supporting documentation is included in the claim file ahead of claim filing.  Evaluate the merits of included advances in claim file and make recommendations to management for approval or denial.  Perform all duties in accordance with the company's policies and procedures and all US state and federal laws and regulations wherein the company operates. The target pay range for this position is $24.50/hr - $29.50/hr.

What you'll do:

  • Review prepared supplemental claims for FHA loans prior to filing.

  • Review timely and accurately according to insurer guidelines and requirements.

  • Confirm that analysis of initial claim, initial claim payment and new advances included in supplemental claim filing is accurate.

  • Verity all applicable and required documentation is included in the claim file and uploaded to the agency system.

  • Maintain updates in LoanServ, updating CITs upon the date the action occurs.

  • Provide corrections to claim filer which are identified during the Quality Review Process and follow-up within 24 hours of issuance.

  • Responsible for learning new skills and expand job knowledge to better perform assigned duties

  • Maintain monthly performance in alignment with quality expectations.

  • Complete ad hoc projects related to FHA loans, primarily FHA Supplemental claims, as necessary.

  • Responsible for staying abreast of relevant changes to GSE guidelines, industry standards and client expectations.

  • Ensure timely completion of projects and tasks when assigned.  If unable to meet a deadline, the deadline must be renegotiated prior to the initial deadline date.

  • Look for opportunities to improve the department's processes and procedures, to reduce costs and eliminate non-essential and manual processes and activities.

  • Keep Team Lead and Supervisor informed of all trends and problems including, but not limited to, claim denials/curtailments and claim payment offsets.

  • Strong working knowledge  of all  Default  Servicing processes  up  to and  including  Loss Mitigation,  Bankruptcy, Foreclosure, Conveyance and Claims in addition to mortgage servicing state, federal and agency guidelines and timelines.

  • Strong knowledge of FHA default claim processes, including understanding of agency guidelines

  • Solid computer skills with MS Word, Excel.

  • Excellent attention to detail, time management and organizational skills. 

  • Strong writing skills, including proper punctuation and grammar, organization, and formatting.

  • Ability to work under general direction to accomplish department goals and reduce/mitigate financial loss to CMS and its Clients.

  • Ability to substantiate facts and properly document them.

  • Ability to work effectively and develop rapport with all levels of staff, management, Investors/Insurers and 3rd parties.

  • Ability to make decisions that have moderate impact to immediate work unit.

  • Ability to identify urgent matters requiring immediate action and properly escalating them.

  • Ability to handle multiple tasks under pressure and changing priorities.

What you'll need:

  • High School diploma required; Associate/Bachelor Degree in accounting or other related field preferred.

  • Three (3) or more years' previous FHA claims experience

  • Two (2) or more years of quality assurance experience

What We Offer:

  • Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
  • Customized training programs to help you advance your career.
  • Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
  • Educational Reimbursement.
  • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Notice to all applicants: Carrington does not do interviews or make offers via text or chat.  

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