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Insurance Claims Executive information

See Indiana salary details

$11

$24

$44

How much do insurance claims executive jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for insurance claims executive in Indiana is $24.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $30.05 per hour, depending on experience, location, and employer.

What does an insurance claims executive do?

An Insurance Claims Executive is responsible for managing and processing insurance claims from policyholders. They assess the validity of claims by reviewing documentation, investigating circumstances, and liaising with clients and third parties. Their role also includes negotiating settlements, ensuring compliance with policies, and striving to deliver fair and timely resolutions. Insurance Claims Executives often work closely with underwriters, adjusters, and legal teams to resolve complex cases and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as an insurance claims executive?

To thrive as an Insurance Claims Executive, you need a solid understanding of insurance policies, claims processing, and risk assessment, often supported by a degree in finance, business, or a related field. Familiarity with claims management systems, industry software (such as Guidewire or ClaimCenter), and relevant certifications like AIC (Associate in Claims) is highly valuable. Strong analytical thinking, negotiation skills, and customer service orientation set top performers apart in this role. These skills are crucial for efficiently managing claims, mitigating losses, and ensuring customer satisfaction while adhering to regulatory requirements.

What are some common challenges faced by insurance claims executives during the claims assessment process?

Insurance Claims Executives often encounter challenges such as verifying the authenticity of claims, managing tight deadlines, and communicating complex policy details to clients. Balancing customer empathy with the need for thorough investigation can be demanding, especially when handling multiple claims simultaneously. Additionally, adapting to evolving regulations and using claims management software efficiently are essential to ensure accurate and timely settlements while minimizing fraud risks.

What is the difference between Insurance Claims Executive vs Insurance Claims Adjuster?

AspectInsurance Claims ExecutiveInsurance Claims Adjuster
CredentialsTypically requires insurance or claims certification, relevant experienceRequires claims handling certification, licensing varies by state
Work EnvironmentOffice-based, managerial oversight, client interactionsField or office-based, investigating claims, assessing damages
Employer & Industry UsageInsurance companies, corporate claims departmentsInsurance companies, third-party claims firms

The main difference is that an Insurance Claims Executive often oversees claims processes and manages teams, while an Insurance Claims Adjuster directly investigates and evaluates individual claims. Both roles require relevant certifications and work within insurance companies, but their responsibilities and focus areas differ.

What are the most commonly searched types of Insurance Claims jobs in Indiana?

The most popular types of Insurance Claims jobs in Indiana are:

What are popular job titles related to Insurance Claims Executive jobs in Indiana?

For Insurance Claims Executive jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Executive jobs in Indiana look for?

The top searched job categories for Insurance Claims Executive jobs in Indiana are:

What cities in Indiana are hiring for Insurance Claims Executive jobs?

Cities in Indiana with the most Insurance Claims Executive job openings:

Insurance Claims Executive jobs near you
Infographic showing various Insurance Claims Executive job openings in Indiana as of June 2026, with employment types broken down into 1% As Needed, 98% Full Time, and 1% Part Time. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $50,830 per year, or $24.4 per hour.

Bond Claims Agent

Allied Solutions LLC

South Bend, IN

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Allied Solutions rating

7.9

Company rating: 7.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

186th of 311 rated insurance

Job description

This position is directly responsible for the support of the Bond and Property & Casualty product lines for claims. This encompasses working with underwriters, financial institutions and risk management on claims, tracking loss trends, and escalations. This role will create best practices for how they complete & hand-off claims to the carrier. This position will be responsible for managing discussions bi-monthly with carrier partners on claim file downloads. Assist Claims Director in setting annual loss ratio goals and tracking against progress. Manage escalated complaints and claims and provide recommendation to Director of Claims for remediation. Manages training for account managers and administrative assistants on claims inbox.

Management of Claims

  • Manage loss scenarios with financial institutions and Risk Management Dept.

  • Review and verify policies are in force.

  • Direct policyholders what policy and insuring agreement may be triggered, the policy reporting requirements, policy conditions and exclusions and deductibles.

  • Manage the Bond Claims inbox, triage, and prioritize incoming emails.

  • Manage new claims in TAM by creating items in TAM that the team will work on.

  • Monitor and facilitate communication between the financial institution leader and the adjuster as needed, additional follow up as needed.

  • Coordinate claims decision calls for financial institution partners & carrier's legal department for high level litigation documents.

  • Advocate for the credit union to get the most favorable outcome.

  • Review policy insuring agreements, based on the loss, in order to speak on behalf of the financial institution to the insurance carrier to ensure the claims are filed correctly.

  • Work with insurance carrier to determine covered loss or declinations.

  • When litigation, ensure insurance carrier has hired legal representation.

  • When no legal representation, advise to attain outside council.

Claims Assessment

  • Manage financial institutions partners on claims issues with carriers. (Denial disputes, coverage issues, lack of contact, follow up on individual claims to ensure the carrier is handling in a timely manner when requested.) Review carrier coverage positions/claim denials.

  • Manage the insurance carriers claims that have been registered and be the liaison between both parties.

  • Monitor the discussion with Account Executives and Producers in claims when necessary and provide coverage or denial letters.

Agency Management System

  • Document (attach in TAM) claim acknowledgements, denials, closings, (all documentation) received from carriers.

  • Document (attach in TAM) all claim submissions to carriers. Including all Plastic card, and P&C insurance claim submissions.

  • Subject matter expert, liaison, and project manager in CenterPoint for Bond Claims in conjunction with Allied Solutions development team and insurance carrier partners.

  • Manage escalated claim issues and work with point of contact at the insurance carrier.

  • Monitor claims with each carrier to ensure adjusters request close-out documentation promptly and settle in a timely manner.

Coordination and Collaboration

  • Support various functions within the Bond division by partnering with internal teams to enhance workflow efficiency, address operational needs, and assist with key departmental initiatives.

  • Provide support for clients and financial institutions to answer questions for CenterPoint.

  • Onboard new clients into CenterPoint to set them up in CenterPoint.

  • Act as a liaison between tech support and 1st and 3rd party when IT issues arise.

  • Facilitate Plastic Card automation enrollment.

  • Participate in regional and business unit claims meetings.

QUALIFICATIONS (EDUCATION, EXPERIENCE, CERTIFICATIONS & KSA):

  • High School Diploma or GED Required, Bachelor's Degree preferred.

  • Property and Casualty license is preferred.

  • Adjusters license is preferred.

  • 3 - 4 years of relevant work experience required.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
#LI-SJ1
#LI-Onsite

We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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