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Personal Lines Account Manager Jobs in Indiana (NOW HIRING)

WalkerHughes

Personal Lines Account Manager

Tipton, IN

$42K - $58K/yr

About the Role WalkerHughes Insurance is seeking an experienced Personal Lines Account Manager to independently manage an established book of business while delivering exceptional client service and ...

WalkerHughes

Personal Lines Account Manager

Tipton, IN · On-site

$42K - $58K/yr

About the Role WalkerHughes Insurance is seeking an experienced Personal Lines Account Manager to independently manage an established book of business while delivering exceptional client service and ...

Shepherd Insurance

Personal Lines Account Manager

Carmel, IN · On-site

$44K - $60K/yr

This opportunity as a Personal Lines Account Manager within the Shepherd family, you will assist insurance advisors in the handling and processing of new and renewal personal lines business in ...

Shepherd Insurance

Personal Lines Account Manager

Carmel, IN · On-site

$42K - $57K/yr

This opportunity as a Personal Lines Account Manager within the Shepherd family, you will assist insurance advisors in the handling and processing of new and renewal personal lines business in ...

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All JobsPersonal Lines Account JobsPersonal Lines Account Manager JobsPersonal Lines Account Manager Jobs in Indiana

Personal Lines Account Manager information

See Indiana salary details

$30.9K

$52.6K

$82.8K

How much do personal lines account manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for personal lines account manager in Indiana is $52,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $58,000.00 per year, depending on experience, location, and employer.

What is a personal lines account manager?

A Personal Lines Account Manager is an insurance professional who manages insurance policies for individuals rather than businesses. They assist clients with selecting, purchasing, and maintaining personal insurance products such as auto, home, renters, and umbrella policies. Their responsibilities include answering client questions, processing policy changes, handling renewals, and ensuring customer satisfaction. They also serve as the main point of contact between clients and insurance carriers, helping clients understand their coverage options and claims processes.

What are the key skills and qualifications needed to thrive as a personal lines account manager?

To thrive as a Personal Lines Account Manager, you need a solid understanding of personal insurance products, policy underwriting, and client relationship management, typically supported by a state insurance license. Familiarity with agency management systems, quoting software, and CRM tools is often required. Exceptional communication, attention to detail, and problem-solving abilities help you build trust and efficiently address client concerns. These skills and qualifications ensure clients receive accurate coverage and excellent service, which drives retention and agency growth.

What are some common challenges personal lines account managers face when managing multiple client accounts?

Personal Lines Account Managers often juggle a high volume of client accounts, each with unique insurance needs and renewal schedules. One common challenge is staying organized while processing policy changes, claims, and renewals promptly for each client. Additionally, responding quickly to client inquiries and ensuring compliance with industry regulations can be demanding. Effective time management, attention to detail, and strong communication skills are essential for successfully navigating these responsibilities.

What is the difference between Personal Lines Account Manager vs Customer Service Representative?

AspectPersonal Lines Account ManagerCustomer Service Representative
CredentialsInsurance licenses, industry certificationsBasic customer service skills, sometimes insurance licenses
Work EnvironmentOffice-based, client-facing, insurance agencies or brokeragesCall centers, insurance agencies, retail settings
Employer & IndustryInsurance companies, brokers, agenciesInsurance companies, agencies, customer service centers
Primary FocusManaging client policies, renewals, cross-sellingHandling inquiries, policy changes, basic support

While both roles involve client interaction within the insurance industry, a Personal Lines Account Manager focuses on managing policies and building client relationships, often requiring industry-specific licenses. In contrast, a Customer Service Representative handles general inquiries and support tasks. The roles differ mainly in scope and responsibilities, with the Account Manager playing a more proactive, client-focused role.

What are the most commonly searched types of Personal Lines Account jobs in Indiana?

The most popular types of Personal Lines Account jobs in Indiana are:

What are popular job titles related to Personal Lines Account Manager jobs in Indiana?

For Personal Lines Account Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Personal Lines Account Manager jobs in Indiana look for?

The top searched job categories for Personal Lines Account Manager jobs in Indiana are:

What cities in Indiana are hiring for Personal Lines Account Manager jobs?

Cities in Indiana with the most Personal Lines Account Manager job openings:

Personal Lines Account Manager jobs near you
Infographic showing various Personal Lines Account Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution, with an average salary of $52,576 per year, or $25.3 per hour.

Personal Lines Account Manager

The Jonus Group

Michigan City, IN • On-site

$50K/yr

Other

Posted 5 days ago

Job description


Personal Lines Account Manager
Job Summary
Seeking a dedicated and experienced Personal Lines Account Manager to join a team. This role involves servicing a diverse portfolio of personal lines insurance accounts, with a focus on providing exceptional customer service and identifying opportunities for cross-selling and upselling. The ideal candidate will have a solid understanding of insurance practices and a proven track record of managing accounts effectively.
Compensation Package
  • Base Salary: $50,000 for candidates local to the Chicagoland area; up to $55,000 for candidates with extensive experience.
  • Commission: 20% of revenue on new business generated through cross-selling and upselling.
Responsibilities
  • Manage a book of business with approximately 900-1,000 accounts, generating $500,000 in revenue.
  • Service a range of accounts, primarily standard personal lines (PL) with some high-net-worth (HNW) clients.
  • Build and maintain strong relationships with clients, ensuring their insurance needs are met with professionalism and efficiency.
  • Identify opportunities for cross-selling and upselling insurance products to existing clients.
  • Collaborate with top carriers, including Auto Owners, Cincinnati, Travelers, LiMu, Westfield, and West Bend, to provide tailored insurance solutions.
  • Utilize the EPIC Agency Management System to manage client accounts and maintain accurate records.
  • Participate in a structured interview and assessment process, with potential involvement from senior team members.
Qualifications/Requirements
  • Minimum of 4 years of experience in personal lines insurance; 10+ years of experience is highly desirable.
  • Experience with captive insurance is acceptable.
  • Familiarity with top carriers such as Auto Owners, Cincinnati, Travelers, LiMu, Westfield, and West Bend.
  • Proficiency in using the EPIC Agency Management System or similar platforms.
  • Strong understanding of insurance principles and practices.
  • Excellent communication and interpersonal skills.
  • Ability to work independently in a remote environment, with a preference for candidates based in IN or IL (open to OH).
  • Proven ability to manage a large book of business effectively and efficiently.

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About Jonus Group

Sourced by ZipRecruiter

The Jonus Group is a prestigious staffing agency located in Wayne, PA, the United States that specializes in the insurance industry. Since its inception, the Jonus Group has been committed to connecting skilled industry-specific candidates with leading insurance companies across the nation. The firm stands out for its broad-based experience in permanent, temporary and temp-to-hire staffing, proving its flexible approach to addressing diverse client needs. Foundational to the Jonus Group’s operations are its core values - excellence, integrity, and client focus. The firm's mission is to serve as a bridge between talent and opportunity, focusing on establishing mutually beneficial, long-lasting relationships between job seekers and employers. A key achievement of the Jonus Group has been its ability to position itself as a reliable go-to resource for staffing solutions in the insurance industry.

Industry

Insurance services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2012

Social media

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