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Initial Loss Reporting Claims Associate Jobs (NOW HIRING)

Claims Associate

Phoenix, AZ · On-site

$17.50 - $23.75/hr

Summary of the Position The claims adjuster is a motivated self-starter that is responsible for the ... extent of loss within effective policy periods. * Setting accurate reserves within specific ...

... loss event. This position will play a vital role in our agency supporting fair and timely claims ... Receive initial claim information from clients and ensure timely and accurate reporting to the ...

... loss event. This position will play a vital role in our agency supporting fair and timely claims ... Receive initial claim information from clients and ensure timely and accurate reporting to the ...

Auto Claims Associate (Manheim)

Anaheim, CA · On-site

$19.90 - $29.81/hr

Cox Automotive is hiring an Auto Claims Associate to join our vehicle operations team at Manheim in ... Investigates basic, less complex cases (e.g., late title claims, basic condition report claims ...

Claims Associate

San Diego, CA · On-site

$19 - $25.50/hr

... ordering various reports from outside parties, preparing and filing various required forms ... Processing medical only claims as assigned, within requirements set by client service instructions ...

OR

$56K - $93.25K/yr

Responsible for investigating and confirming the facts of loss for basic to advanced automobile ... We are seeking detailoriented professionals to join our team as PIP Claims Adjuster Associates ...

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Initial Loss Reporting Claims Associate information

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How much do initial loss reporting claims associate jobs pay per hour?

As of May 29, 2026, the average hourly pay for initial loss reporting claims associate in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Initial Loss Reporting Claims Associate, and why are they important?

To thrive as an Initial Loss Reporting Claims Associate, you need strong attention to detail, customer service skills, and an understanding of insurance claims processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, call center systems, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively assist clients during stressful situations. These skills ensure accurate claim intake, efficient service delivery, and positive customer experiences during the critical first stage of the claims process.

What are some common challenges faced by an Initial Loss Reporting Claims Associate, and how can they be effectively managed?

Initial Loss Reporting Claims Associates often encounter challenges such as handling high call volumes, managing sensitive conversations with distressed clients, and ensuring accurate data entry under time constraints. To manage these challenges effectively, it's important to develop strong communication and active listening skills, maintain attention to detail, and utilize organizational tools provided by the employer. Additionally, collaborating closely with team members and supervisors can help in troubleshooting complex cases and maintaining a supportive work environment.

What does an Initial Loss Reporting Claims Associate do?

An Initial Loss Reporting Claims Associate is responsible for receiving and processing the first notifications of insurance claims from policyholders or third parties. They gather essential information about the incident, document the details accurately, and ensure the claim is set up correctly in the company's system. Their role is crucial in initiating the claims process, providing customer support, and routing claims to appropriate adjusters for further investigation. This position often requires strong communication skills, attention to detail, and the ability to handle sensitive information with confidentiality.

What is the difference between Initial Loss Reporting Claims Associate vs Claims Adjuster?

AspectInitial Loss Reporting Claims AssociateClaims Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance licensingHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service focus, data entryField and office work, investigating claims
Industry UsageInsurance companies, claims reporting departmentsInsurance companies, claims investigation teams
Search/Comparison IntentUnderstanding entry-level claims reporting rolesEvaluating claims investigation and settlement roles

In summary, an Initial Loss Reporting Claims Associate primarily handles reporting and data entry related to insurance claims, often at an entry level. A Claims Adjuster, on the other hand, investigates and evaluates claims to determine coverage and settlement. Both roles are essential in the insurance industry but differ in responsibilities and required credentials.

More about Initial Loss Reporting Claims Associate jobs
What cities are hiring for Initial Loss Reporting Claims Associate jobs? Cities with the most Initial Loss Reporting Claims Associate job openings:
What states have the most Initial Loss Reporting Claims Associate jobs? States with the most job openings for Initial Loss Reporting Claims Associate jobs include:
Infographic showing various Initial Loss Reporting Claims Associate job openings in the United States as of May 2026, with employment types broken down into 68% Full Time, 22% Part Time, 1% Temporary, and 9% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $43,653 per year, or $21 per hour.
Claims Associate

$17.50 - $23.75/hr

Full-time

Posted 21 days ago


Job description

About Falvey Insurance Group
A Culture of Collaboration
Falvey's culture is grounded in collaboration and connection. We intentionally bring perspectives together, knowing that strong teamwork leads to better outcomes and shared success.
As we've grown to more than 200 employees, we've remained intentional about preserving close collaboration across teams and recognizing the individuals who make our work possible. Through meaningful employee recognition, career development planning, and opportunities to connect, we invest in strong relationships that support our people and help them thrive.
Summary of the Position
The claims adjuster is a motivated self-starter that is responsible for the management of all aspects of an assigned book of claims. The candidate should be familiar with insurance policy languages and able to apply claims adjusting principals to determine applicable coverage.
Position Functions
This position is responsible for:
  1. Management of assigned claims book including intake, processing, adjustment, and settlement of the claims through:
    • Understanding and interpreting the policy to determine applicable coverage and the cause and extent of loss within effective policy periods.
    • Setting accurate reserves within specific authority limits or make recommendations for adjusting reserves as necessary and appropriate.
    • Determine and utilize third party resources for needed claims investigations.
    • Maintain organized and detailed claims files within internal database systems.
    • Ensure accuracy of documentation and information relative to each claim
  2. Understands and applies salvage and subrogation processes to assist internal and external legal department with the recovery process.
  3. Any other assigned projects

Knowledge, Skills, and Abilities
The candidate should be customer service orientated, demonstrate a positive attitude and the ability to share knowledge and work effectively in a team environment with all levels of company staff; posses strong professional verbal and written communication skills, strong mathematical skills, strong time management and organizational skills; and analytical and problem-solving skills with the ability to manage and prioritize multiple projects independently in a fast-paced office environment. Hand-on training is provided.
Minimum Requirements
  • Minimum of year of prior claims adjusting experience. Knowledge of the marine cargo and/or logistics fields is a plus.
  • A working knowledge of Microsoft Office products, Adobe, spreadsheet software, and general computer skills are required.
  • Adjusters License in any of the U.S. states; if no license, candidate will be required to obtain applicable license within 6 months of hire.

Physical Requirements
Must be able to sit and work quietly for extended periods of time, operate a computer, and answer and communicate on a telephone.
Supervisory Responsibilities
  • None

Working Conditions
Business-casual fast paced multi-tasking office environment.
Hours of Operations
This position supports our marketing efforts internationally. This position's work hours are Monday through Friday 9am - 5pm, in a hybrid work environment. Our hybrid environment is 3 days within our business-casual office environment. Of these 3 days in the office, Wednesday and Thursday are required, and employees may work from home the other 2 days. Our employees choose their schedule. This position requires occasional flexibility for working additional hours to accomplish project objectives.