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Initial Loss Reporting Claims Associate Jobs in Florida

Chubb

ESIS Claims Associate

Tampa, FL

$16.25 - $21.75/hr

Prepare reports on investigations, settlements, denials of claims, and individual evaluations of ... Obtain releases, proofs of loss, or compensation agreements and issue company drafts for payments ...

Chubb

ESIS Claims Associate

Tampa, FL

$16.25 - $21.75/hr

Prepare reports on investigations, settlements, denials of claims, and individual evaluations of ... Obtain releases, proofs of loss, or compensation agreements and issue company drafts for payments ...

Chubb

ESIS Claims Associate

Tampa, FL · On-site

$16.75 - $22.75/hr

Prepare reports on investigations, settlements, denials of claims, and individual evaluations of ... Obtain releases, proofs of loss, or compensation agreements and issue company drafts for payments ...

Davies

Liability Assoc. Claims Adjuster

Jacksonville, FL · On-site +1

$62K - $67K/yr

Complete damages investigations including repair estimates, loss of use, diminished value, etc ... Manage assigned claims from initial report through resolution. * Establish and maintain appropriate ...

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All JobsInitial Loss Reporting Claims Associate JobsInitial Loss Reporting Claims Associate Jobs in Florida

Initial Loss Reporting Claims Associate information

What does an initial loss reporting claims associate do?

An Initial Loss Reporting Claims Associate is responsible for receiving and processing the first notifications of insurance claims from policyholders or third parties. They gather essential information about the incident, document the details accurately, and ensure the claim is set up correctly in the company's system. Their role is crucial in initiating the claims process, providing customer support, and routing claims to appropriate adjusters for further investigation. This position often requires strong communication skills, attention to detail, and the ability to handle sensitive information with confidentiality.

What are the key skills and qualifications needed to thrive as an initial loss reporting claims associate?

To thrive as an Initial Loss Reporting Claims Associate, you need strong attention to detail, customer service skills, and an understanding of insurance claims processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, call center systems, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively assist clients during stressful situations. These skills ensure accurate claim intake, efficient service delivery, and positive customer experiences during the critical first stage of the claims process.

What are some common challenges faced by an initial loss reporting claims associate, and how can they be effectively managed?

Initial Loss Reporting Claims Associates often encounter challenges such as handling high call volumes, managing sensitive conversations with distressed clients, and ensuring accurate data entry under time constraints. To manage these challenges effectively, it's important to develop strong communication and active listening skills, maintain attention to detail, and utilize organizational tools provided by the employer. Additionally, collaborating closely with team members and supervisors can help in troubleshooting complex cases and maintaining a supportive work environment.

What is the difference between Initial Loss Reporting Claims Associate vs Claims Adjuster?

AspectInitial Loss Reporting Claims AssociateClaims Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance licensingHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service focus, data entryField and office work, investigating claims
Industry UsageInsurance companies, claims reporting departmentsInsurance companies, claims investigation teams
Search/Comparison IntentUnderstanding entry-level claims reporting rolesEvaluating claims investigation and settlement roles

In summary, an Initial Loss Reporting Claims Associate primarily handles reporting and data entry related to insurance claims, often at an entry level. A Claims Adjuster, on the other hand, investigates and evaluates claims to determine coverage and settlement. Both roles are essential in the insurance industry but differ in responsibilities and required credentials.

What are popular job titles related to Initial Loss Reporting Claims Associate jobs in Florida?

For Initial Loss Reporting Claims Associate jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Initial Loss Reporting Claims Associate jobs in Florida look for?

The top searched job categories for Initial Loss Reporting Claims Associate jobs in Florida are:

What cities in Florida are hiring for Initial Loss Reporting Claims Associate jobs?

Cities in Florida with the most Initial Loss Reporting Claims Associate job openings:

Initial Loss Reporting Claims Associate jobs near you
Infographic showing various Initial Loss Reporting Claims Associate job openings in Florida as of June 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Claims Associate I

Stellar Human Resource Services LLC

Miami, FL • On-site

$17 - $23/hr

Full-time

Re-posted 2 days ago

Job description

Company: Stellar Public Adjusting Services

Job Title: Claims Associate I
Location: Miami
Department: Claims
Reports To: Claims Manager

Job Summary:

The Claims Associate I plays a critical support role in the Claims Department by handling administrative tasks, managing documentation, scheduling activities, and assisting Claims Associate II to ensure that files are complete, organized, and moving forward efficiently. This is an entry-level to mid-level role designed for individuals who are detail-oriented, organized, and eager to grow within the public adjusting field.

Key Responsibilities:

1. Administrative Support

  • Assist Claims Associate II in organizing and maintaining claim files.
  • Upload and tag documents (e.g., policies, estimates, inspection photos, invoices) to the Fila Management system.
  • Prepare standard forms and letters such as notices of representation, follow-up requests, and scheduling confirmations.

2. File Organization & Data Entry

  • Ensure that claim notes, communications, and documents are filed under the correct categories and associated with the correct contacts.
  • Assist with updating claim status fields, deadlines, and task lists in the File Management system.

3. Client Follow-Up & Requests

  • Make courtesy calls or send emails to gather missing documents (e.g., receipts, invoices, signed contracts).
  • Assist in answering basic client questions or routing them to the appropriate Claims Associate II.

4. Internal Collaboration

  • Support multiple Claims Associate II or a specific team depending on the workload.
  • Coordinate with the Scheduling team to ensure inspection appointments with clients, carriers, contractors, and adjusters are completed.
  • Follow up after inspections to ensure reports and photos are received and filed.
  • Coordinate with the Estimating and Field Teams to obtain supporting documentation for supplements or new claims.

5. Compliance & Checklist Monitoring

  • Help ensure claim files meet internal checklist requirements before submission to the Public Adjuster or other internal departments.
  • Flag incomplete files or missing documents to Claims Associate II and team leads.
  • Monitor deadlines for responses, supplemental submissions, and inspection scheduling.

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