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Initial Loss Reporting Claims Associate Jobs (NOW HIRING)

Claims Associate

Cincinnati, OH ยท On-site

$17.50 - $22/hr

... and loss prevention efforts. You will be responsible for managing an evolving portfolio of cargo ... Research reported claims and determine validity of the claim * Manage the documentation and ...

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Claims Associate

Boca Raton, FL ยท On-site

$20/hr

In this role, you'll handle inbound calls related to First Notice of Loss and claim status updates, serving as a key point of contact for our customers throughout their claims journey. The Claims ...

ESIS Claims Associate

Phoenix, AZ ยท On-site

$47K - $67K/yr

Prepare reports on investigations, settlements, denials of claims, and individual evaluations of ... Obtain releases, proofs of loss, or compensation agreements and issue company drafts for payments ...

ESIS Claims Associate

Glen Allen, VA ยท On-site

$16.50 - $22.25/hr

Prepare reports on investigations, settlements, denials of claims, and individual evaluations of ... Obtain releases, proofs of loss, or compensation agreements and issue company drafts for payments ...

The CA takes the initial loss report from our client, sets expectations about the claims process, files the claim with the insurance company, notes the claim file as needed during the life of the ...

The CA takes the initial loss report from our client, sets expectations about the claims process, files the claim with the insurance company, notes the claim file as needed during the life of the ...

Claims Associate

Cincinnati, OH ยท On-site

$17.50 - $22/hr

... and loss prevention efforts. You will be responsible for managing an evolving portfolio of cargo ... Research reported claims and determine validity of the claim * Manage the documentation and ...

Claims Associate - (Onsite)

Hauppauge, NY ยท On-site

$18 - $24.25/hr

... Loss Prevention (LP) incidents and claims within company systems. This entry-level role supports ... Prepare routine tracking reports, status summaries, and system updates to support department ...

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Claims Associate I

Kansas City, MO ยท On-site

$17.25 - $23.50/hr

Ensure claims are paid in a prompt and equitable manner or decline payment for losses that are not ... Maintain working knowledge of adjudication and reporting responsibilities within department and ...

Stop Loss Analyst

Cranston, RI ยท Hybrid

$72K/yr

At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven ... claims, denied claims, and large claim reporting. * Maintain stop loss tracking databases ...

Stop Loss Analyst

Canton, MA ยท On-site

$72K/yr

At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven ... claims, denied claims, and large claim reporting. * Maintain stop loss tracking databases ...

ESIS Claims Associate

Portland, OR ยท On-site

$18.75 - $25.25/hr

Prepare reports on investigations, settlements, denials of claims, and individual evaluations of ... Obtain releases, proofs of loss, or compensation agreements and issue company drafts for payments ...

ESIS Claims Associate

Tampa, FL

$16.75 - $22.75/hr

Prepare reports on investigations, settlements, denials of claims, and individual evaluations of ... Obtain releases, proofs of loss, or compensation agreements and issue company drafts for payments ...

Stop Loss Analyst

Canton, MA ยท Hybrid

$72K/yr

At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven ... claims, denied claims, and large claim reporting. * Maintain stop loss tracking databases ...

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Initial Loss Reporting Claims Associate information

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How much do initial loss reporting claims associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for initial loss reporting claims associate in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What are some common challenges faced by an initial loss reporting claims associate, and how can they be effectively managed?

Initial Loss Reporting Claims Associates often encounter challenges such as handling high call volumes, managing sensitive conversations with distressed clients, and ensuring accurate data entry under time constraints. To manage these challenges effectively, it's important to develop strong communication and active listening skills, maintain attention to detail, and utilize organizational tools provided by the employer. Additionally, collaborating closely with team members and supervisors can help in troubleshooting complex cases and maintaining a supportive work environment.

What does an initial loss reporting claims associate do?

An Initial Loss Reporting Claims Associate is responsible for receiving and processing the first notifications of insurance claims from policyholders or third parties. They gather essential information about the incident, document the details accurately, and ensure the claim is set up correctly in the company's system. Their role is crucial in initiating the claims process, providing customer support, and routing claims to appropriate adjusters for further investigation. This position often requires strong communication skills, attention to detail, and the ability to handle sensitive information with confidentiality.

What is the difference between Initial Loss Reporting Claims Associate vs Claims Adjuster?

AspectInitial Loss Reporting Claims AssociateClaims Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance licensingHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service focus, data entryField and office work, investigating claims
Industry UsageInsurance companies, claims reporting departmentsInsurance companies, claims investigation teams
Search/Comparison IntentUnderstanding entry-level claims reporting rolesEvaluating claims investigation and settlement roles

In summary, an Initial Loss Reporting Claims Associate primarily handles reporting and data entry related to insurance claims, often at an entry level. A Claims Adjuster, on the other hand, investigates and evaluates claims to determine coverage and settlement. Both roles are essential in the insurance industry but differ in responsibilities and required credentials.

What are the key skills and qualifications needed to thrive as an initial loss reporting claims associate?

To thrive as an Initial Loss Reporting Claims Associate, you need strong attention to detail, customer service skills, and an understanding of insurance claims processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, call center systems, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively assist clients during stressful situations. These skills ensure accurate claim intake, efficient service delivery, and positive customer experiences during the critical first stage of the claims process.
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Infographic showing various Initial Loss Reporting Claims Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,653 per year, or $21 per hour.

Claims Advocate

Gregory and Appel Insurance

Indianapolis, IN โ€ข On-site

Other

Re-posted 20 days ago


Job description

Job Type
Full-time
Description
The Claims Advocate (CA) at Gregory & Appel works closely with our clients, insurance company representatives, producers, and commercial operations department to assist with claims at the time of loss. The CA works in our office communicating with clients and insurance company adjusters to achieve a fair claim settlement for our clientele. The CA takes the initial loss report from our client, sets expectations about the claims process, files the claim with the insurance company, notes the claim file as needed during the life of the claim, and follows it to closure.
Requirements
โ€ข Provides claim kit reporting instructions to new clients and current clients when they are placed with a different insurance company at renewal.
โ€ข Provides claim advocacy for assigned clients including setting expectations for clients at time of loss, claim consulting, reporting, and tracking the claim to closure.
โ€ข Serves as resource to clients at time of loss, directing emergency restoration to mitigate damage; Confirms coverage and deductibles; Coordinates service with insurance company adjusters, while being a voice for the client with the adjuster when disagreements arise during the claim.
โ€ข Proactively identifies opportunities to reduce the cost of risk for our commercial clientele.
โ€ข Prepares claim trending and analysis reports to identify causes of loss for clients upon request from the Client Service Consultant, Producer or the Manager of Client Services.
โ€ข Responds or refers risk control consulting services desired by commercial clientele to insurance company Loss Control Representatives, the Manager of Client Services, and/or the Client Services Risk Consultant.
โ€ข Available to respond to claim emergencies outside of normal business hours: holidays, weekends, and evenings.
Skills
โ€ข Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
โ€ข Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
โ€ข Service Orientation: Actively looking for ways to help people.
โ€ข Complex Problem-Solving Skills: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
โ€ข Data Skills: Using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.
โ€ข Spreadsheets: Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.
Qualifications
โ€ข 1-2 years of experience in claims service experience, property & casualty commercial claims
โ€ข Bachelor's Degree; or combined equivalent years of education and experience
โ€ข P&C License Required
โ€ข Professional designations such as AIC, PLCS, CRM, or ARM desired
โ€ข Ability to carry out complex tasks with concrete and/or abstract variables
โ€ข Ability to communicate and explain to others complex issues, receives and interprets claim information, and responds appropriately.