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Insurance Claims Associate Remote Jobs (NOW HIRING)

Zurich Insurance Group

Claims Associate II-Workers Comp

CA · Remote

$18.25 - $24.50/hr

This is a remote position for a strong candidate with a background in insurance, customer service ... As a Claims Associate II - Workers Comp, your primary responsibilities will include: * Reviewing ...

AppleOne

FHA VA Claims Associate

Virginia Beach, VA · Remote

$28/hr

Job Summary Our client is seeking an experienced FHA VA Claims Associate for a remote contract opportunity supporting mortgage insurance claims within a foreclosure and default servicing environment.

Munich Re

Specialty Claims Associate

Hartford, CT · Remote

$18 - $24.25/hr

In this remote role, you will tackle challenging Employment Practices Liability (EPL) claims ... insurance policies. * Establish, document and execute appropriate strategies to bring early and ...

Weekday AI

Insurance Claims Management AI Expert

$100 - $120/hr

US, UK, Canada, France, Portugal (remote) We are seeking a highly motivated and detail-oriented Insurance Claims Management AI Expert to join our growing team. This role sits at the intersection of ...

Physicians Insurance

Claims Service Associate

Seattle, WA · On-site +1

$70K - $105K/yr

Physicians Insurance A Mutual Company is dedicated to protecting, defending, and supporting our ... This position may be hired as Senior Claims Associate based on qualifications and experience. The ...

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Insurance Claims Associate Remote information

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How much do insurance claims associate remote jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for insurance claims associate remote in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What does an insurance claims associate do when working remotely?

An Insurance Claims Associate working remotely is responsible for processing and evaluating insurance claims submitted by policyholders. They review documentation, verify claim details, communicate with clients and other stakeholders, and ensure claims comply with company policies and regulations. Remote associates use digital tools to manage claims, handle customer inquiries, and keep accurate records, all while maintaining a high level of confidentiality and customer service. Their goal is to resolve claims efficiently and fairly, either approving payment or denying claims as appropriate.

What is the difference between Insurance Claims Associate Remote vs Insurance Claims Processor?

AspectInsurance Claims Associate RemoteInsurance Claims Processor
CredentialsHigh school diploma or equivalent; some roles may require insurance certificationsHigh school diploma or equivalent; insurance certifications beneficial
Work EnvironmentRemote, home-based settingTypically office-based or remote, depending on employer
Industry UsageCommon in insurance companies, third-party administratorsUsed in insurance companies, claims departments
Job FocusHandling claims inquiries, customer service, initial claim reviewProcessing claims, data entry, verifying information

Both roles involve working with insurance claims, often requiring similar credentials and industry experience. The main difference is that Insurance Claims Associate Remote emphasizes customer interaction and initial claim handling in a remote setting, while Insurance Claims Processor focuses more on data processing and verification, which can be in-office or remote.

What are some of the main challenges faced by remote insurance claims associates, and how can they be overcome?

One of the key challenges for remote Insurance Claims Associates is maintaining effective communication with both clients and internal teams, especially when handling complex claims. Staying organized and using digital collaboration tools can help bridge the gap and ensure timely follow-ups. Additionally, remote associates may need to be proactive in seeking support or clarification on policy details and claim procedures. Regular check-ins with supervisors and participating in virtual training sessions can help address these challenges and foster professional growth in a remote setting.

What are the key skills and qualifications needed to thrive as a remote insurance claims associate, and why are they important?

To thrive as an Insurance Claims Associate (Remote), you need strong analytical skills, attention to detail, and a background in insurance or related fields, often supported by a high school diploma or relevant certifications. Familiarity with claims management software, document processing systems, and Microsoft Office Suite is typically required. Exceptional communication, problem-solving abilities, and time management are standout soft skills for remote collaboration and customer service. These skills are crucial to efficiently process claims, ensure accuracy, and deliver a positive experience for policyholders in a virtual work environment.
More about Insurance Claims Associate Remote jobs
What cities are hiring for Insurance Claims Associate Remote jobs? Cities with the most Insurance Claims Associate Remote job openings:
What states have the most Insurance Claims Associate Remote jobs? States with the most job openings for Insurance Claims Associate Remote jobs include:
What job categories do people searching Insurance Claims Associate Remote jobs look for? The top searched job categories for Insurance Claims Associate Remote jobs are:
Insurance Claims Associate Remote jobs near you
Infographic showing various Insurance Claims Associate Remote job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,653 per year, or $21 per hour.

Claims Associate II-Workers Comp

Zurich Insurance Group

CA • Remote

$18.25 - $24.50/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Zurich is currently hiring a Claims Associate II to join their Workers' Compensation Claims Team. This is a great opportunity to start a career in claims by learning how to interpret, investigate and evaluate policies and coverage issues, as well as claims handling and best practices. At this level, you will manage workers compensation claims caseload that consists of low to moderate exposure.  As part of Zurich North America's commitment to service excellence, you will build partnerships with customers and brokers and may be aligned to specific accounts. 

This is a remote position for a strong candidate with a background in insurance, customer service, multi-tasking, and experience in medical terminology and/or medical coding in California.

 

As a Claims Associate II - Workers Comp, your primary responsibilities will include: 

  • Reviewing new claims and ensuring all required information is complete
  • Making initial contact
  • Responding promptly to emails and phone calls to address questions or concerns
  • Processing incoming mail and handling relevant documentation efficiently
  • Managing medical requests and coordinating with providers as needed
  • Evaluating claims for closure and making decisions that support positive outcomes

 Basic Qualifications:  

  • Bachelor's Degree and no prior experience required in the Claims area
  • OR
  • High School Diploma or Equivalent and 2 or more years of experience in the Customer Service area
  • OR
  • Zurich Certified Insurance Apprentice including an Associate Degree and no prior experience required in the Claims area
  • AND
  • Must obtain and maintain required adjuster license(s)
  • Experience with Microsoft Office

Preferred Qualifications:  

  • Insurance industry, medical terminology, or medical billing knowledge
  • Analytical and organizational skills
  • Ability to multi-task
  • Strong communication skills
  • Adapt to a changing environment

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us.

The pay range shown is a national average and may vary by location. The proposed hourly rate for this position is $22.40 - $30.87, with short-term incentive bonus eligibility set at 5%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

 

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500.

Join us for a brighter future-for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code 1033.

 

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - California Virtual Office
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No  
Linkedin Recruiter Tag: #LI-MM1 #LI-REMOTE 

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