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Insurance Claims Associate Remote Jobs in Dallas, TX

Crawford and Company

Claims Specialist- Liab

Dallas, TX · Remote

Remote Claims Specialist - Remote Ready to level up your career from the comfort of your home? Join ... Verifies policy coverage for submitted claims and notifies the insured of any issues; determines ...

NTT DATA Services

Claims Examiner Remote

Plano, TX · On-site +1

NTT DATA is seeking to hire a Remote Claims Processing Associate to work for our end client and their team. In this Role the candidate will be responsible for: • Processing of Professional claim ...

NTT DATA Services

Claims Examiner Remote

Plano, TX · On-site +1

NTT DATA is seeking to hire a Remote Claims Processing Associate to work for our end client and their team. In this Role the candidate will be responsible for: • Processing of Professional claim ...

NTT DATA Services

Claims Examiner Remote

Plano, TX · On-site +1

NTT DATA is seeking to hire a Remote Claims Processing Associate to work for our end client and their team. In this Role the candidate will be responsible for: Processing of Professional claim forms ...

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Insurance Claims Associate Remote information

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How much do insurance claims associate remote jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for insurance claims associate remote in Dallas, TX is $20.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.84 per hour, depending on experience, location, and employer.

What does an insurance claims associate do when working remotely?

An Insurance Claims Associate working remotely is responsible for processing and evaluating insurance claims submitted by policyholders. They review documentation, verify claim details, communicate with clients and other stakeholders, and ensure claims comply with company policies and regulations. Remote associates use digital tools to manage claims, handle customer inquiries, and keep accurate records, all while maintaining a high level of confidentiality and customer service. Their goal is to resolve claims efficiently and fairly, either approving payment or denying claims as appropriate.

What are some of the main challenges faced by remote insurance claims associates, and how can they be overcome?

One of the key challenges for remote Insurance Claims Associates is maintaining effective communication with both clients and internal teams, especially when handling complex claims. Staying organized and using digital collaboration tools can help bridge the gap and ensure timely follow-ups. Additionally, remote associates may need to be proactive in seeking support or clarification on policy details and claim procedures. Regular check-ins with supervisors and participating in virtual training sessions can help address these challenges and foster professional growth in a remote setting.

What are the key skills and qualifications needed to thrive as a remote insurance claims associate, and why are they important?

To thrive as an Insurance Claims Associate (Remote), you need strong analytical skills, attention to detail, and a background in insurance or related fields, often supported by a high school diploma or relevant certifications. Familiarity with claims management software, document processing systems, and Microsoft Office Suite is typically required. Exceptional communication, problem-solving abilities, and time management are standout soft skills for remote collaboration and customer service. These skills are crucial to efficiently process claims, ensure accuracy, and deliver a positive experience for policyholders in a virtual work environment.

What is the difference between Insurance Claims Associate Remote vs Insurance Claims Processor?

AspectInsurance Claims Associate RemoteInsurance Claims Processor
CredentialsHigh school diploma or equivalent; some roles may require insurance certificationsHigh school diploma or equivalent; insurance certifications beneficial
Work EnvironmentRemote, home-based settingTypically office-based or remote, depending on employer
Industry UsageCommon in insurance companies, third-party administratorsUsed in insurance companies, claims departments
Job FocusHandling claims inquiries, customer service, initial claim reviewProcessing claims, data entry, verifying information

Both roles involve working with insurance claims, often requiring similar credentials and industry experience. The main difference is that Insurance Claims Associate Remote emphasizes customer interaction and initial claim handling in a remote setting, while Insurance Claims Processor focuses more on data processing and verification, which can be in-office or remote.

What are popular job titles related to Insurance Claims Associate Remote jobs in Dallas, TX?

For Insurance Claims Associate Remote jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Associate Remote jobs in Dallas, TX look for?

The top searched job categories for Insurance Claims Associate Remote jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Insurance Claims Associate Remote jobs?

Cities near Dallas, TX with the most Insurance Claims Associate Remote job openings:

Insurance Claims Associate Remote jobs near you

Claims Specialist I, Auto BI

Zurich Insurance Group

Addison, TX • On-site, Remote

Full-time

Re-posted 15 days ago

Job description

Zurich North America is seeking a driven claims professional looking to grow their career within our Commercial Auto Liability Claims organization.

As an Auto Claims Specialist, you will work alongside a diverse group of experienced claims professionals, enhancing your development while honing technical expertise in auto policy interpretation and coverage analysis. In this role, you will manage non-litigated claims related to auto physical damage, bodily injury, and third-party property damage within multi-party commercial claims of low to moderate exposure and complexity. You will operate within defined authority limits and established protocols, ensuring claims are handled efficiently and effectively while delivering exceptional customer service.

Key Responsibilities:

  • Collaborate with internal and external stakeholders, including customers, vendors, suppliers, and brokers, to provide a quality claims experience.
  • Apply knowledge of established protocols and industry best practices to resolve claims effectively.
  • Deliver customer-centric service while managing claims within defined authority limits.
  • Develop expertise in coverage analysis and auto policy interpretation.

Work Location:

This position follows a hybrid work schedule and requires the selected candidate to be based at one of the following office locations: Atlanta, GA; Schaumburg, IL; Addison, TX; Overland Park, KS; or Omaha, NE.

Basic Qualifications:

  • Bachelor's Degree with 2+ years of experience in Claims Handling or Insurance
    OR
  • Completion of the Zurich Claims Training Program with 2+ years of experience in Claims or Insurance
    OR
  • Zurich Certified Insurance Apprentice (including an Associate Degree) with 2+ years of experience in Claims Handling or Insurance
    OR
  • High School Diploma (or equivalent) with 4+ years of experience in Claims Handling or Insurance
  • Prior experience in auto claims handling, insurance claims, or a related customer service field. Understanding of auto insurance policies, coverage, and state regulations. Prior experience in auto claims handling, insurance claims, or a related customer service field. Understanding of auto insurance policies, coverage, and state regulations.
    Ability to obtain and maintain required adjuster licenses
  • Proficiency in Microsoft Office
  • Knowledge of insurance regulations, markets, and products

Preferred Qualifications:

  • Experience in Commercial Auto Claims, including handling:
    • Third-party auto property damage claims
    • Auto physical damage claims
    • Bodily injury claims
  • Active adjuster license
  • Commercial auto liability claims handling experience with an insurance carrier
  • Experience collaborating across teams and developing strong relationships
  • Strong knowledge of the claims adjustment process, including scope/exposure assessment
  • Familiarity with vendor management and litigation strategies
  • Proficiency in financial and actuarial/reserving concepts
  • Strong negotiation skills, including alternative approaches to resolution
  • Excellent organizational and time management skills
  • Customer service experience with a focus on delivering quality interactions
  • Analytical, critical thinking, and problem-solving abilities
  • Strong verbal and written communication skills

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $49,500.00 - $81,000.00, with short-term incentive bonus eligibility set at 10%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

 

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500.

Join us for a brighter future-for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code 1033.

 

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Addison, AM - Atlanta, AM - Omaha, AM - Overland Park, AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No 
Linkedin Recruiter Tag: #LI-MD1 LI-ASSOCIATE #LI-HYBRID 

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