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Insurance Claims Associate Remote Jobs in Dallas, TX

Crawford and Company

Claims Specialist- Liab

Dallas, TX · Remote

Remote Claims Specialist - Remote Ready to level up your career from the comfort of your home? Join ... Verifies policy coverage for submitted claims and notifies the insured of any issues; determines ...

NTT DATA Services

Claims Examiner Remote

Plano, TX · Remote

Grade 3 - HC & Insurance Operations Sr Rep Position's Overview At NTT DATA, we know that with the ... Review and process insurance claims. Validate Member, Provider and other Claim's information.

NTT DATA Services

Claims Examiner Remote

Plano, TX · Remote

Grade 3 - HC & Insurance Operations Sr Rep Position's Overview At NTT DATA, we know that with the ... to End Claims Administration services. Our NTT Business Process Outsourcing (BPO) team has ...

NTT DATA Services

Claims Examiner Remote

Plano, TX · On-site +1

Grade 3 - HC & Insurance Operations Sr Rep Position's Overview At NTT DATA, we know that with the ... to End Claims Administration services. Our NTT Business Process Outsourcing (BPO) team has ...

NTT DATA Services

Claims Examiner Remote

Plano, TX · On-site +1

Grade 3 - HC & Insurance Operations Sr Rep Position's Overview At NTT DATA, we know that with the ... to End Claims Administration services. Our NTT Business Process Outsourcing (BPO) team has ...

NTT DATA Services

Claims Examiner Remote

Plano, TX · Remote

Grade 3 - HC & Insurance Operations Sr Rep Position's Overview At NTT DATA, we know that with the ... to End Claims Administration services. Our NTT Business Process Outsourcing (BPO) team has ...

NTT DATA Services

Claims Examiner Remote

Plano, TX · Remote

Grade 3 - HC & Insurance Operations Sr Rep Position's Overview At NTT DATA, we know that with the ... Review and process insurance claims. Validate Member, Provider and other Claim's information.

FCCI Insurance Group

Surety Claim Specialist

Richardson, TX · On-site +1

$102K - $157K/yr

FCCI Insurance Group is a trusted provider of comprehensive property & casualty coverage in 20 ... Investigates the most complex claims including initial investigation, analysis, settlement, and ...

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Insurance Claims Associate Remote information

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How much do insurance claims associate remote jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for insurance claims associate remote in Dallas, TX is $20.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.84 per hour, depending on experience, location, and employer.

What does an insurance claims associate do when working remotely?

An Insurance Claims Associate working remotely is responsible for processing and evaluating insurance claims submitted by policyholders. They review documentation, verify claim details, communicate with clients and other stakeholders, and ensure claims comply with company policies and regulations. Remote associates use digital tools to manage claims, handle customer inquiries, and keep accurate records, all while maintaining a high level of confidentiality and customer service. Their goal is to resolve claims efficiently and fairly, either approving payment or denying claims as appropriate.

What is the difference between Insurance Claims Associate Remote vs Insurance Claims Processor?

AspectInsurance Claims Associate RemoteInsurance Claims Processor
CredentialsHigh school diploma or equivalent; some roles may require insurance certificationsHigh school diploma or equivalent; insurance certifications beneficial
Work EnvironmentRemote, home-based settingTypically office-based or remote, depending on employer
Industry UsageCommon in insurance companies, third-party administratorsUsed in insurance companies, claims departments
Job FocusHandling claims inquiries, customer service, initial claim reviewProcessing claims, data entry, verifying information

Both roles involve working with insurance claims, often requiring similar credentials and industry experience. The main difference is that Insurance Claims Associate Remote emphasizes customer interaction and initial claim handling in a remote setting, while Insurance Claims Processor focuses more on data processing and verification, which can be in-office or remote.

What are some of the main challenges faced by remote insurance claims associates, and how can they be overcome?

One of the key challenges for remote Insurance Claims Associates is maintaining effective communication with both clients and internal teams, especially when handling complex claims. Staying organized and using digital collaboration tools can help bridge the gap and ensure timely follow-ups. Additionally, remote associates may need to be proactive in seeking support or clarification on policy details and claim procedures. Regular check-ins with supervisors and participating in virtual training sessions can help address these challenges and foster professional growth in a remote setting.

What are the key skills and qualifications needed to thrive as a remote insurance claims associate, and why are they important?

To thrive as an Insurance Claims Associate (Remote), you need strong analytical skills, attention to detail, and a background in insurance or related fields, often supported by a high school diploma or relevant certifications. Familiarity with claims management software, document processing systems, and Microsoft Office Suite is typically required. Exceptional communication, problem-solving abilities, and time management are standout soft skills for remote collaboration and customer service. These skills are crucial to efficiently process claims, ensure accuracy, and deliver a positive experience for policyholders in a virtual work environment.
What are popular job titles related to Insurance Claims Associate Remote jobs in Dallas, TX? For Insurance Claims Associate Remote jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Associate Remote jobs in Dallas, TX look for? The top searched job categories for Insurance Claims Associate Remote jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Insurance Claims Associate Remote jobs? Cities near Dallas, TX with the most Insurance Claims Associate Remote job openings:
Insurance Claims Associate Remote jobs near you

Associate Director, Claims Documentation & Learning

Oscar Health

Dallas, TX • Remote

$134K - $176K/yr

Other

PTO

This job post has expired today. Applications are no longer accepted.

Oscar Health rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

251st of 301 rated insurance

Job description

Hi, we're Oscar. We're hiring an Associate Director, Claims Documentation & Learning to join our Claims team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family.

About the role:

The Associate Director, Documentation & Learning role is responsible for assisting in the creation of strategic direction of learning initiatives and knowledge management practices including documenting, analyzing, and improving claims processing workflows, policies, and procedures within the operation. This role is responsible for developing and implementing programs that enhance employee skills, improve operational efficiency, and foster a culture of continuous learning and knowledge sharing.

You will report into the Senior Director, Claims.

Work Location: This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote

Pay Transparency: The base pay for this role is: $134,136 - $176,053 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

  • Assist in the creation of a holistic claims training and documentation strategy
  • Deliver claims training strategy inclusive of material creation, feedback to trainees, and adjustments to improve retention and application of the claims training
  • Develop and maintain detailed process documentation, including standard operating procedures (SOPs), work instructions, and guidelines related to healthcare claims processing specifically.
  • Develop and implement a continuous improvement process for all Claims documentation, training and ongoing refresher trainings as well as curriculum improvements
  • Work with internal stakeholders to ensure consistency and accuracy of claims documentation and training materials
  • Create a system to measure the effectiveness of training programs and knowledge projects in enhancing employee performance
  • Ensure that practices are integrated into daily operations and aligned with business outcomes
  • Build, coach, and lead a team that take tremendous care of our internal and external customers, maintaining or improving culture and employee satisfaction
  • Translate technical or complex information into clear, user-friendly documentation.
  • Provide effective direction, mentorship, and influence to achieve departmental goals
  • Stay abreast of industry trends, best practices, and emerging technologies in learning and development
  • Compliance with all applicable laws and regulations
  • Other duties as assigned

Requirements:

  • 7+ years of experience in a combination of claims operations, learning and development, knowledge management, technical writing or a related field
  • 5+ years of people management and team leadership experience with ability to prioritize, allocate work and manage across multiple high-value projects at once
  • 6+ years of working collaboratively with cross-functional leadership teams
  • 3+ Experience with benefit and contract interpretation or coding in professional/ institutional billing requirements.
  • 3+ Experience analyzing and improving processes and workflows.

Bonus points:

  • Experience in healthcare or highly regulated or related field
  • Operational improvement certification - Green or advanced belt certification
  • Bachelor's or Master's degree in related field
  • BSN or Clinical experience

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