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Claims Associate Jobs in Ontario (NOW HIRING)

Walmart

(CAN) Claims

Windsor, ON · On-site

CA$18.55/hr

The Claims Associate at Walmart Canada plays an important role in supporting inventory accuracy and store profitability by ensuring proper handling of damaged and returned merchandise in accordance ...

Walmart

(CAN) Claims

Woodbridge, ON · On-site

CA$18.55/hr

The Claims Associate at Walmart Canada plays an important role in supporting inventory accuracy and store profitability by ensuring proper handling of damaged and returned merchandise in accordance ...

Walmart

(CAN) Claims

Brampton, ON · On-site

CA$18.55/hr

The Claims Associate at Walmart Canada plays an important role in supporting inventory accuracy and store profitability by ensuring proper handling of damaged and returned merchandise in accordance ...

Gore Mutual Insurance

Claims Concierge

Cambridge, ON · On-site

CA$48K - CA$73K/yr

Make adjusting decisions on claims in the absence of dedicated advisors, exercising the same monetary and decisionmaking authority as an Associate Advisor, APD. * Assist in general Auto claims ...

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Claims Associate information

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.
More about Claims Associate jobs
What are the most commonly searched types of Claims jobs in Ontario? The most popular types of Claims jobs in Ontario are:
What are popular job titles related to Claims Associate jobs in Ontario? For Claims Associate jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Claims Associate jobs in Ontario look for? The top searched job categories for Claims Associate jobs in Ontario are:
What cities in Ontario are hiring for Claims Associate jobs? Cities in Ontario with the most Claims Associate job openings:
Claims Associate jobs near you
Infographic showing various Claims Associate job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

(CAN) Claims

Walmart

Windsor, ON • On-site

CA$18.55/hr

Part-time

Posted 5 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,376 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Position Summary...The Claims Associate at Walmart Canada plays an important role in supporting inventory accuracy and store profitability by ensuring proper handling of damaged and returned merchandise in accordance with Company guidelines. This role works closely with vendor partners, associates, and customers to secure appropriate credits, maintain inventory control, and support smooth store operations. By combining strong attention to detail with excellent customer service, the Claims Associate helps protect company assets while contributing to a positive shopping and work environment.What you'll do...

WHAT YOU'LL DO
Handle Damaged and Returned Items
Scans damaged and stolen items quickly and correctly to help prevent loss.
Process Returns and Vendor Requests
Prepares returns, vendor requests, recalls, and donation items by completing required paperwork, packing, and shipping on time.
Keep the Claims Area Safe and Clean
Keeps the claims area neat, clean, and safe by following proper lifting, ladder use, and chemical disposal procedures.
Follow Claims Procedures
Follows Company rules for handling damaged and recalled items, keeps claims up to date, and completes required forms for older claims to reduce chargebacks.
Support Store Programs
Completes Customer Value Program (CVP) tasks as assigned and follows current systems and processes.
Work with Other Teams
Provides support to the Office Support Associate and Directs Store Delivery Associate when needed.
Flexibility (Availability/Work Schedule)
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high-quality service.
POTENTIAL CHALLENGES IN THIS ROLE
High Task Volume in a Fast-Paced Environment
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.
Physical Demands
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.
WHY YOU'LL ENJOY WORKING HERE
Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.
Appreciation for Your Efforts
Your contributions are recognized and valued.
Career Growth Opportunities
Build your skills and advance your career with us.
Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.55.

Le taux horaire minimum pour ce poste debute a 18.55.Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

3120 Dougall Ave, Windsor, ON N9E 1S7, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

What Walmart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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