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Claims Associate Jobs in Waterloo, ON (NOW HIRING)

Claims, Returns, and Asset Protection Support Ensures proper handling of claims and returns ... Associate is available to offer guidance, product knowledge, and support within the department.

This Associate will function as part of a team to stock and process merchandise and assist ... claims and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

... Associate is accountable for applying knowledge of policies and procedures to record non-salary ... Key Accountabilities Process vendor invoices and expense claims: Ensure accurate and timely entry ...

... claims and re-work * Submit work orders for invoicing * Maintain inventory and supplies * Prepare ... The associate will also have to do the following throughout the day: walking, bending, twisting ...

... claims and re-work * Submit work orders for invoicing * Maintain inventory and supplies * Prepare ... The associate will also have to do the following throughout the day: walking, bending, twisting ...

... claims and re-work * Submit work orders for invoicing * Maintain inventory and supplies * Prepare ... The associate will also have to do the following throughout the day: walking, bending, twisting ...

... claims and re-work * Submit work orders for invoicing * Maintain inventory and supplies * Prepare ... The associate will also have to do the following throughout the day: walking, bending, twisting ...

... claims and re-work * Submit work orders for invoicing * Maintain inventory and supplies * Prepare ... The associate will also have to do the following throughout the day: walking, bending, twisting ...

Claims Associate information

See Waterloo, ON salary details

$11

$17

$23

How much do claims associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for claims associate in Waterloo, ON is $17.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.05 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

Is being a claims associate hard?

Claims associates handle insurance claims processing, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, meeting deadlines, and managing complex cases, but it is generally manageable with proper training and experience.

What is a claims associate in claims?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claim documentation, use claims management software, and ensure compliance with company policies and industry regulations.

What are the most commonly searched types of Claims jobs in Waterloo, ON?

The most popular types of Claims jobs in Waterloo, ON are:

What job categories do people searching Claims Associate jobs in Waterloo, ON look for?

The top searched job categories for Claims Associate jobs in Waterloo, ON are:

What cities near Waterloo, ON are hiring for Claims Associate jobs?

Cities near Waterloo, ON with the most Claims Associate job openings:

Infographic showing various Claims Associate job openings in Waterloo, ON as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 80% In-person, and 20% Hybrid job distribution, with an average salary of $36,578 per year, or $17.6 per hour.

(CAN) Cosmetics Associate

Kitchener, ON • On-site


Walmart
Retail • 10K+ employees

6.0

Company rating: 6.0 out of 10

Based on 22,554 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Recommended by students

Paid breaks

Respectful managers


CA$17.75/hr

Part-time

Posted 7 days ago


Job description

Position Summary...Working as a Cosmetics Associate at Walmart Canada is a great opportunity to grow your skills in a fast paced retail environment. In this role, you deliver excellent customer service while supporting the smooth flow of merchandise from the backroom to the sales floor. As a trusted partner in loss prevention, you help protect company assets through attention to detail and strong product awareness. This position is ideal for individuals who enjoy working with customers, staying organized, and making a positive impact in a dynamic retail setting.What you'll do...

WHAT YOU'LL DO
Deliver an Excellent Customer Experience
Greets customers in a polite and friendly manner, assists with product selection, promotes products and services, helps customers locate merchandise, supports purchase decisions, and resolves concerns or refers them to management when appropriate.
Sales Floor Presentation and Merchandising
Maintains strong sales floor standards by stocking and rotating merchandise, removing damaged or expired items, setting up and maintaining displays, and ensuring accurate signing and pricing.
Stocking, Modular, and Inventory Execution
Receives and stocks merchandise, completes picks and downstocking as required, applies product protection when necessary, and sets and completes modulars, including flex modulars and new shelf caps.
Claims, Returns, and Asset Protection Support
Ensures proper handling of claims and returns, secures merchandise, identifies high-shrink items, and supports loss prevention efforts in accordance with Company policies and procedures.
Customer Service and Team Support
Refers appropriate service and transactional requests to the Customer Service Manager as needed and supports Front End and store operations when required.
Cosmetics Expertise and Customer Awareness
Provides customers with awareness that a dedicated Cosmetics Associate is available to offer guidance, product knowledge, and support within the department.
Flexibility (Availability/Work Schedule)
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high-quality service.
POTENTIAL CHALLENGES IN THIS ROLE
High Task Volume in a Fast-Paced Environment
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.
Physical Demands
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.
WHY YOU'LL ENJOY WORKING HERE
Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.
Appreciation for Your Efforts
Your contributions are recognized and valued.
Career Growth Opportunities
Build your skills and advance your career with us.
Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.75.

Le taux horaire minimum pour ce poste debute a 17.75.Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

1400 Ottawa St S, Kitchener, ON N2E 4E2, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.


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About Walmart

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From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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Hours and flexibility

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