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Claims Associate Jobs in Chicago, IL (NOW HIRING)

Kelly Services

Insurance Claims Associate

Lombard, IL · Hybrid

$22/hr

We at Kelly ® hear you, and we're here for you! We're seeking an Insurance Claims Associate in Lombard, IL. Sound good? Take a closer look below. You owe it to yourself to consider this great new ...

National Express

Claims & Insurance Associate

Warrenville, IL · On-site

$18.25 - $24.75/hr

Claims And Insurance Associate Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service ...

Summit School

Claims & Insurance Associate

Warrenville, IL · On-site

$60K - $82K/yr

Summit School Services LLC is currently seeking an experienced Claims and Insurance Associate to work on a hybrid basis out of our Corporate Headquarters in Warrenville, Illinois. This position will ...

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All JobsClaims Associate JobsClaims Associate Jobs in Chicago, IL

Claims Associate information

See Chicago, IL salary details

$14

$21

$31

How much do claims associate jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for claims associate in Chicago, IL is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.80 per hour, depending on experience, location, and employer.

What Does a Claims Associate Do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

What are the key skills and qualifications needed to thrive as a Claims Associate, and why are they important?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What does a Claims Associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are some common challenges a Claims Associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.
More about Claims Associate jobs
What are the most commonly searched types of Claims jobs in Chicago, IL? The most popular types of Claims jobs in Chicago, IL are:
What are popular job titles related to Claims Associate jobs in Chicago, IL? For Claims Associate jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Claims Associate jobs in Chicago, IL look for? The top searched job categories for Claims Associate jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Claims Associate jobs? Cities near Chicago, IL with the most Claims Associate job openings:
Claims Associate jobs near you
Infographic showing various Claims Associate job openings in Chicago, IL as of July 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 78% In-person, 11% Hybrid, and 11% Remote job distribution, with an average salary of $45,005 per year, or $21.6 per hour.

Insurance Claims Associate

Kelly Services

Lombard, IL • Hybrid

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking an Insurance Claims Associate in Lombard, IL. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Pay Rate: $22.00/hour (Contract till January 2027, possible extension) Shift: 1st - Hybrid schedule (3 days in office, 2 days at home)

Position Overview:
We are seeking a detail-oriented, proactive Insurance Claims Associate to join our team. In this critical role, you will be responsible for ensuring group, benefits, and eligibility information is accurately and timely loaded into applicable systems. You will guarantee that all group/member information is available by the contract effective date to support our claims and customer service teams.

Key Responsibilities:

  • Load groups, benefits, and eligibility data into systems with precision and efficiency.
  • Ensure group/member information is available prior to the contract effective date.
  • Draft account-specific documents and manage renewal of major and national accounts, using standardized templates as a base.
  • Resolve escalated issues in a timely manner, interacting with Underwriting, Products, Billing, Claims, and Integration Teams to mediate risk.
  • Serve as a liaison within operational areas, assisting with projects, initiatives, and process reviews.
  • Partner with customer-facing teams, including Implementation, Operations, and Sales, to deliver consultative and communicative support.
  • Remain task- and deadline-driven based on coverage effective dates, while maintaining high attention to detail.

Qualifications:

  • Experience in benefits administration or group health operations preferred.
  • Excellent analytical and problem-solving abilities.
  • Strong written and verbal communication skills.
  • Ability to work effectively with cross-functional teams and customers.
  • Highly detail-oriented, with strong organizational and time-management skills.
  • Proficiency in relevant systems and Microsoft Office suite.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

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