ZipRecruiter

Log In

1

Claims Associate Jobs in Bloomington, IL (NOW HIRING)

State Farm

Claim Associate - Auto- Hybrid

Bloomington, IL · On-site

$17 - $22.75/hr

Grow Your Skills, Grow Your Potential Responsibilities Our Claim Associates are committed to ... Proactively investigating claims * Applying policy coverage * Accurately documenting claim files ...

State Farm

Claim Associate - Auto- Hybrid

Bloomington, IL · On-site

$16.75 - $22.75/hr

Grow Your Skills, Grow Your Potential Responsibilities Our Claim Associates are committed to ... Proactively investigating claims * Applying policy coverage * Accurately documenting claim files ...

State Farm

Claim Associate - Auto- Hybrid

Bloomington, IL · Hybrid

$17 - $22.75/hr

Grow Your Skills, Grow Your Potential Responsibilities Our Claim Associates are committed to ... Proactively investigating claims * Applying policy coverage * Accurately documenting claim files ...

Comcast

Xfinity Retail Service Associate

Normal, IL · On-site

$17/hr

Job Summary The Retail Service Associate supports the store team in delivering a best-in-class ... Process returns or exchanges in compliance with company policies. * Assist with warranty claims and ...

Comcast

Xfinity Retail Service Associate

Normal, IL · On-site

$17/hr

Job Summary The Retail Service Associate supports the store team in delivering a best-in-class ... Process returns or exchanges in compliance with company policies. * Assist with warranty claims and ...

Sysco

Environmental Health and Safety Leader

Lincoln, IL · On-site

$81K - $122K/yr

Support the workers' compensation claims process by completing OSHA determinations, identifying ... Associate Safety Professional (ASP) designation or ability to acquire designation within 1 year is ...

Allied Universal

Surveillance Investigator

Bloomington, IL · On-site

$20 - $23/hr

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services ... Associate's Degree or higher, preferably in Criminal Justice * Security/Loss Prevention experience

next page

Showing results 1-20

All JobsClaims Associate JobsClaims Associate Jobs in Bloomington, IL

Claims Associate information

See Bloomington, IL salary details

$13

$19

$29

How much do claims associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for claims associate in Bloomington, IL is $19.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.92 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

Is being a claims associate hard?

Claims associates handle insurance claims processing, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, meeting deadlines, and managing complex cases, but it is generally manageable with proper training and experience.

What is a claims associate in claims?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claim documentation, use claims management software, and ensure compliance with company policies and industry regulations.
More about Claims Associate jobs

What are the most commonly searched types of Claims jobs in Bloomington, IL?

The most popular types of Claims jobs in Bloomington, IL are:

What are popular job titles related to Claims Associate jobs in Bloomington, IL?

For Claims Associate jobs in Bloomington, IL, the most frequently searched job titles are:

What job categories do people searching Claims Associate jobs in Bloomington, IL look for?

The top searched job categories for Claims Associate jobs in Bloomington, IL are:

What cities near Bloomington, IL are hiring for Claims Associate jobs?

Cities near Bloomington, IL with the most Claims Associate job openings:

Claims Associate jobs near you
Infographic showing various Claims Associate job openings in Bloomington, IL as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 86% In-person, 7% Hybrid, and 7% Remote job distribution, with an average salary of $41,469 per year, or $19.9 per hour.

Claim Associate - Auto- Hybrid

Bloomington, IL • On-site

State Farm
Insurance Services • 10K+ employees

7.3

Company rating: 7.3 out of 10

Based on 1,560 frontline employees who took The Breakroom Quiz

234th of 315 rated insurance

Good employer

Recommended by students

Recommended by parents

Learn more about State Farmexternal

$17 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 16 days ago

Job description

Overview
Please be aware that this is a proactive job posting intended to create a pool of qualified candidates for future job openings anticipated within the next 3-6 months. You may be required to complete employment screenings in advance of identified openings. You will be contacted if a position matching your qualifications becomes available.
Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.
Grow Your Skills, Grow Your Potential
Responsibilities
Our Claim Associates are committed to helping our customers through the claims process while providing Remarkable® service. This includes:
  • Answering inbound calls and making outbound calls to customers within a fast paced, call center environment
  • Supporting our customers through personalized, caring, and simple interactions
  • Proactively investigating claims
  • Applying policy coverage
  • Accurately documenting claim files

Several of our Claims teams are hiring, and you may be considered for multiple opportunities where your skills and qualifications align.
Where You'll Work: This is a hybrid position which allows you to spend some of your time working from home as well as some time working collaboratively in-office. During the job training period you may have a higher percentage of time spent in-office to support your learning experience.
Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.
Qualifications
Competitive candidates also demonstrate the following:
  • Strong written and verbal communication skills
  • Strong critical thinking and decision-making skills
  • Ability to multi-task across technical platforms
  • Accountability
  • Resourcefulness

Additional Details:
  • Employees must successfully complete all required training, including applicable proficiency, licensing exam(s) and background checks required of various state(s).
  • State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing.

Our Benefits
Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!
  • Potential starting salary range: $44,833.75 - $51,703.75
    • Starting salary will be based on skills, background, and experience
    • High end of the range limited to applicants with significant relevant experience
  • Potential yearly incentive pay up to 9% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!
  • Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
  • Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
  • Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
  • Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
  • Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
  • Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
  • Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

What State Farm employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply