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Claims Associate Jobs in California (NOW HIRING)

Chubb

ESIS Claims Associate

Chatsworth, CA · On-site

$47K - $67K/yr

Claims Associate Are you ready to make a meaningful impact in the world of workers' compensation or auto & general liability claims? Join ESIS, a leader in risk management and insurance services ...

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How much do claims associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for claims associate in California is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.79 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

Is being a claims associate hard?

Claims associates handle insurance claims processing, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, meeting deadlines, and managing complex cases, but it is generally manageable with proper training and experience.

What is a claims associate in claims?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claim documentation, use claims management software, and ensure compliance with company policies and industry regulations.
More about Claims Associate jobs

What are the most commonly searched types of Claims jobs in California?

The most popular types of Claims jobs in California are:

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For Claims Associate jobs in California, the most frequently searched job titles are:

What job categories do people searching Claims Associate jobs in California look for?

The top searched job categories for Claims Associate jobs in California are:

What cities in California are hiring for Claims Associate jobs?

Cities in California with the most Claims Associate job openings:

Claims Associate jobs near you
Infographic showing various Claims Associate job openings in California as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,082 per year, or $20.7 per hour.

Claims Associate

K2 Insurance Services, LLC

San Diego, CA • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Aegis Powersports is seeking a full-time Claims Associate to join its Claims Team remotely.

Founded in 2014 by K2 Insurance Services, Aegis Powersports underwrites and administers vehicle service contracts providing protection beyond factory warranties across the country.

Aegis Powersports offers the opportunity to join an established company in growth mode. Our compensation program includes competitive pay: bonus plan: medical, dental and vision insurance; paid time-off in year of hire; and 401(k) with employer match.

Job Summary:

The Claims Associate reports to the Claims Manager. This position assists in claims operations while learning to process assigned claims from intake through coverage determination and communicating with interested parties throughout the claim process.

Key Responsibilities:

  • Review, evaluate, and adjudicate claims in accordance with contract terms and company guidelines.
  • Audit Parts and labor submissions to ensure accuracy, reasonableness, and compliance with repair standards.
  • Accurately document claim files with clear defensible notes.
  • Prioritize and manage claim workloads to ensure timely resolution of open items.
  • Communicate claim determinations professionally to dealers, servicers, and customers.
  • Coordinate servicer setup documentation including W9 collection and validation.
  • Apply technical knowledge of multi-line powersports units to evaluate repair scope and validity.
  • Identify discrepancies in repair orders, parts usage, and labor times.
  • Work collaboratively with internal departments to ensure consistent policy application.
  • Provide input to improve existing procedures and systems.

Education/Experience

  • Minimum of 2+ years of multi-line powersports service advisor or warranty administrator experience (strongly preferred).
  • Demonstrated expertise in parts and labor auditing.
  • Knowledge of powersports repair diagnostics and maintenance procedures.
  • Strong documentation skills and experience working with claims or contract management systems.
  • Excellent verbal and written communication skills.
  • Ability to independently manage claim workflows with minimal supervision.
  • Organizational skills and accountability in tracking claim lifecycle management.
  • Flexibility to occasionally attend business-related meetings and other events outside usual business hours.

Pay Range: $55,000 – $70, 000 USD per year


Compensation details: 55000-75000 Yearly Salary


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