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Claims Associate Jobs in Riverside, CA (NOW HIRING)

Cox Automotive

Auto Claims Associate (Manheim)

Anaheim, CA · On-site

$19.90 - $29.81/hr

Cox Automotive is hiring an Auto Claims Associate to join our vehicle operations team at Manheim in Anaheim, CA. In this entry-level role, you'll learn how to investigate and resolve vehicle claims ...

Tmhcc

Associate Bond Claims Attorney

Santa Ana, CA · On-site

$85K - $117K/yr

Position Overview We have an exciting growth opportunity for an Associate Bond Claims Attorney - Trainee in our Santa Ana, California office. This role is designed for an early-career attorney who ...

Progressive

Claims Specialist Lead

Riverside, CA · Hybrid

$42.69 - $56.73/hr

Five years of relevant work experience with three years in claims handling and an associate degree Preferred skills * Ability to quickly build rapport and successfully effect settlements * Strong ...

Progressive

Claims Specialist Lead

Irvine, CA · Hybrid

$42.69 - $56.73/hr

Five years of relevant work experience with three years in claims handling and an associate degree Preferred skills * Ability to quickly build rapport and successfully effect settlements * Strong ...

Progressive

Claims Adjuster Senior - Injury

Irvine, CA · Hybrid

$39 - $51/hr

Four years of relevant work experience with two years in claims handling and an associate degree Preferred skills * Ability to quickly build rapport and successfully effect settlements * Strong ...

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Claims Associate information

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$14

$21

$31

How much do claims associate jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for claims associate in Riverside, CA is $21.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.09 per hour, depending on experience, location, and employer.

What Does a Claims Associate Do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

What are the key skills and qualifications needed to thrive as a Claims Associate, and why are they important?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What does a Claims Associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are some common challenges a Claims Associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.
More about Claims Associate jobs
What are the most commonly searched types of Claims jobs in Riverside, CA? The most popular types of Claims jobs in Riverside, CA are:
What are popular job titles related to Claims Associate jobs in Riverside, CA? For Claims Associate jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Claims Associate jobs in Riverside, CA look for? The top searched job categories for Claims Associate jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Claims Associate jobs? Cities near Riverside, CA with the most Claims Associate job openings:
Claims Associate jobs near you
Auto Claims Associate (Manheim)

Auto Claims Associate (Manheim)

Cox Automotive

Anaheim, CA • On-site

$19.90 - $29.81/hr

Full-time

Medical, Retirement, PTO

Posted 24 days ago

Cox Automotive rating

7.8

Company rating: 7.8 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

90th of 138 rated financial services

Job description

No prior claims experience? No problem. We'll teach you everything you need to know.
Cox Automotive is hiring an Auto Claims Associate to join our vehicle operations team at Manheim in Anaheim, CA. In this entry-level role, you'll learn how to investigate and resolve vehicle claims between buyers and sellers - with guidance and coaching from day one. If you're detail-oriented, a strong communicator, and ready to build a career in the automotive industry, this is your starting line.
Benefits
  • 4+ weeks of paid time off starting your first year
  • Healthcare benefits from day one
  • 401(k) with up to 6% company match
  • Annual bonus eligibility
  • Career growth - clear path from Associate to Claims Specialist II and beyond
  • A company culture that values work-life balance, flexibility, and your long-term development

At Cox, we believe in being transparent - please click on this link ( Cox Benefits Overview ) to learn more about our amazing benefits.
What You'll Do
From your very first day on the job, you'll receive guidance and coaching so you can learn the ropes. You'll work with everyone from buyers to sellers to dealers in coordinating and validating customer returns and claims. With Guidance, responsibilities include:
  • Reviews customer claims to verify that they meet Manheim's National Arbitration policies and any account-specific guidelines.
  • Investigates basic, less complex cases (e.g., late title claims, basic condition report claims, vehicle availability, post-sale inspection fails, mechanical/structural/undisclosed vehicle damage, etc.) or those requiring more prescriptive decision-making.
  • Interfaces with all departments involved in the complaint (i.e., reconditioning, front office, dealer services, vehicle entry, etc.), including during the fact finding and investigative phases.
  • Uses appropriate resources to investigate and facilitate relevant inspection, documentation, and communication to ensure appropriate actions are completed to move cases forward or to resolution.
  • Uses appropriate levels/limits of financial approval authority to resolve cases.
  • Evaluate claims by obtaining, comparing, evaluating, and validating various forms of information.
  • Prepares and facilitates communication for resolution via telephone, email, and in-person discussion.
  • Mediates disputes and negotiates repair and/or pricing of disputed vehicles to arrive at a mutually acceptable solution and to keep vehicles sold.
  • Monitors and maintains accurate files for each arbitration case, verifying the accuracy of all required documentation, including invoices and settlement agreements.
  • Engages with supervisor/manager to determine if escalation is required.
  • Performs other duties as assigned.

Who You Are
You've got a knack for negotiation. You're ethical, dependable, and trustworthy. You're eager to learn. You also have the following qualifications:
Minimum
  • A high school diploma or GED and less than 2 years of related experience.
  • Accuracy and attention to detail.
  • Organizational and time management skills.
  • The ability to adapt in a fluid and changing environment.

Preferred
  • 1+ years of automotive or body shop experience.
  • Claims adjuster experience.

Cox is a great place to be, wouldn't you agree? Apply today!
USD 19.90 - 29.81 per hour
Compensation:
Hourly pay rate is in the range of $19.90 - $29.81/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets

What Cox Automotive employees say

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About Cox Automotive

Sourced by ZipRecruiter

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Industry

Automobile dealers and technology, communication and media

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

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