ZipRecruiter

Log In

1

Claims Associate Jobs in Riverside, CA (NOW HIRING)

SA Recycling

Risk and Claims Specialist

Orange, CA · On-site

$30 - $34/hr

... • Associate or bachelor's degree preferred • Bi-lingual (English & Spanish) language are ... claims handling. Multiple states, desired The hourly rate for this position is $30-$34/hr ...

New

ServiceMaster

Claims Coordinator

Riverside, CA · On-site

$20 - $30/hr

Position Overview As the hub of all claims, the coordinator is responsible for speaking with the ... performed by associates assigned to this classification. They are not to be construed as an ...

next page

Showing results 1-20

People also search for

All JobsClaims Associate JobsClaims Associate Jobs in Riverside, CA

Claims Associate information

See Riverside, CA salary details

$14

$21

$31

How much do claims associate jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for claims associate in Riverside, CA is $21.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.09 per hour, depending on experience, location, and employer.

What Does a Claims Associate Do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

What are the key skills and qualifications needed to thrive as a Claims Associate, and why are they important?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What does a Claims Associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are some common challenges a Claims Associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.
More about Claims Associate jobs
What are the most commonly searched types of Claims jobs in Riverside, CA? The most popular types of Claims jobs in Riverside, CA are:
What are popular job titles related to Claims Associate jobs in Riverside, CA? For Claims Associate jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Claims Associate jobs in Riverside, CA look for? The top searched job categories for Claims Associate jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Claims Associate jobs? Cities near Riverside, CA with the most Claims Associate job openings:
Claims Associate jobs near you
Claims Adjuster Senior - Litigation

Claims Adjuster Senior - Litigation

Progressive

Irvine, CA • Hybrid

$39 - $51/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Progressive Insurance rating

8.7

Company rating: 8.7 out of 10

Based on 580 frontline employees who took The Breakroom Quiz

62nd of 260 rated insurance

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

This position is available in Riverside, Irvine, San Diego, Pasadena, Torrance, Woodland Hills, Fresno, Modesto, Concord, Sacramento, CA.

As a senior claims specialist on our team, you’ll play a critical role in our ability to successfully and efficiently resolve injury claims. Investigating complex and high-risk claims – which may be attorney represented or have additional litigation features – you’ll consult with police officers, medical professionals, claimants and others involved in the accident. The information gathered will then be used while determining coverage, liability and the total value of the claim.

This is a hybrid role. You’ll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you’re welcome to work in the office more than four days per month.

Must-have qualifications

  • Five years of relevant work experience with two years in claims handling OR
  • Two years in claims handling and a bachelor’s degree OR
  • Four years of relevant work experience with two years in claims handling and an associate degree

Preferred skills

  • Ability to quickly build rapport and successfully effect settlements
  • Strong negotiation and customer service skills
  • Excellent organization and problem-solving skills along with ability to multi-task and prioritize
  • Demonstrated proficiency analyzing coverage and liability
  • Ability to direct the use of discovery tools such as interrogatories, depositions and production of document
  • Experience handling Auto Litigation claims

Compensation

  • Based on location and level of experience
    • Fresno, Irvine, Riverside, San Diego,  Modesto, Sacramento:  You will be paid $36.00 - $47.00 /hour 
    • Concord, Woodland Hills, Pasadena and Torrance:  You will be paid $39.00 - $51.00/hour
  • Gainshare annual cash incentive payment up to 24% of your eligible earnings based on company performance

Benefits

  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/

What Progressive Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply