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Claims Associate Jobs in Riverside, CA (NOW HIRING)

Progressive

Claims Adjuster Trainee

Irvine, CA

$28.61 - $30.53/hr

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an ... Three years of work experience * {OR} Associate's degree and two years work experience * {OR ...

Talnt LLC

Customer Service Associate

Lake Forest, CA

$15.25 - $21/hr

About the job Customer Service Associate Customer Service Associate Lake Forest, CA Full-Time | Non ... Order & Claims Management * Create returns and process replacement orders. * Process incoming ...

Graves & King LLP.

Associate Attorney

Ontario, CA · On-site

$120K - $160K/yr

An associate in this position will be expected to be able to handle litigated personal injury claims including pleadings, discovery, depositions, case evaluations, client communications, law and ...

Urgent

Graves & King LLP.

Associate Attorney

Corona, CA · On-site

$120K - $160K/yr

An associate in this position will be expected to be able to handle litigated personal injury claims including pleadings, discovery, depositions, case evaluations, client communications, law and ...

Talnt

Customer Service Associate

Lake Forest, CA

$18 - $20/hr

Customer Service Associate Lake Forest, CA Full-Time | Non-Exempt | Monday-Friday, 8:00 AM - 5:00 ... Order & Claims Management * Create returns and process replacement orders. * Process incoming ...

Liberty Mutual

Associate Staff Attorney

Ontario, CA · On-site +1

As an Associate Attorney at Liberty Mutual, you'll join a diverse team that values a healthy work ... Provide clear and reasoned legal opinions and strategic advice to Claims Representatives and ...

Liberty Mutual

Associate Staff Attorney

Ontario, CA · On-site +1

As an Associate Attorney at Liberty Mutual, you'll join a diverse team that values a healthy work ... Provide clear and reasoned legal opinions and strategic advice to Claims Representatives and ...

Liberty Mutual

Associate Staff Attorney

Orange, CA · On-site +1

As an Associate Attorney at Liberty Mutual, you'll join a diverse team that values a healthy work ... Provide clear and reasoned legal opinions and strategic advice to Claims Representatives and ...

Liberty Mutual

Associate Staff Attorney

Orange, CA · On-site +1

As an Associate Attorney at Liberty Mutual, you'll join a diverse team that values a healthy work ... Provide clear and reasoned legal opinions and strategic advice to Claims Representatives and ...

Direct Counsel

Litigation Associate

Irvine, CA

$160K - $225K/yr

... claims). Position Overview: The firm has a strong team of junior associates and is looking for an experienced attorney who can provide leadership, handle complex cases, and contribute to the firm ...

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Claims Associate information

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$14

$21

$31

How much do claims associate jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for claims associate in Riverside, CA is $21.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.09 per hour, depending on experience, location, and employer.

What Does a Claims Associate Do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

What are the key skills and qualifications needed to thrive as a Claims Associate, and why are they important?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What does a Claims Associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are some common challenges a Claims Associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.
More about Claims Associate jobs
What are the most commonly searched types of Claims jobs in Riverside, CA? The most popular types of Claims jobs in Riverside, CA are:
What are popular job titles related to Claims Associate jobs in Riverside, CA? For Claims Associate jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Claims Associate jobs in Riverside, CA look for? The top searched job categories for Claims Associate jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Claims Associate jobs? Cities near Riverside, CA with the most Claims Associate job openings:
Claims Associate jobs near you
Claims Adjuster Trainee

Claims Adjuster Trainee

Progressive

Irvine, CA

$28.61 - $30.53/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Progressive Insurance rating

8.7

Company rating: 8.7 out of 10

Based on 580 frontline employees who took The Breakroom Quiz

62nd of 260 rated insurance

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a heavy case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.
This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.
 Duties & responsibilities (upon completion of training)
  • Determine coverage 
  • Determine liability (who’s at fault for the damages)
  • Interview customers, claimants, and witnesses
  • Partner with appraisers/estimators to manage vehicle repairs
  • Negotiate with customers and other insurance carriers and resolve claims 
 
Must-have qualifications
  • Three years of work experience
  • {OR} Associate's degree and two years work experience
  • {OR} Bachelor's degree
 
Schedule: Monday - Friday, 8:30am - 5:30pm for the first 3 weeks. Monday - Friday, 9:00am - 6:00pm after, depending on business need.
Compensation 
  • You'll be paid $28.61 - $30.53/hour depending on location and experience
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance
 
Benefits
  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance
 
 
Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
 
Equal Opportunity Employer
Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.
 
 For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/
 

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