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Claims Assistant Jobs in Riverside, CA (NOW HIRING)

Gallagher

Claims Assistant

Corona, CA · Remote

$19.25 - $24.50/hr

As a Claims Assistant, you'll be the backbone of our claims team, assisting Examiners in every aspect of claims administration. Your role will involve ensuring accuracy, preventing penalties, and ...

Trean Corporation

Senior Claims Adjuster

Ontario, CA · On-site

$85K - $95K/yr

Direct claims assistants to facilitate adjuster assignments as required. This includes directing clerical staff in duties such as copying documents, scheduling medical appointments for injured ...

Trean Corporation

Senior Claims Adjuster

Ontario, CA

$85K - $95K/yr

Direct claims assistants to facilitate adjuster assignments as required. This includes directing clerical staff in duties such as copying documents, scheduling medical appointments for injured ...

Trean Corporation

Senior Claims Adjuster

Ontario, CA · On-site

$85K - $95K/yr

Direct claims assistants to facilitate adjuster assignments as required. This includes directing clerical staff in duties such as copying documents, scheduling medical appointments for injured ...

Cna

Workers Compensation Claims Manager, West

Irvine, CA · Hybrid

$72K - $141K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... Under general direction manages a team of claims professionals for a specific line of business.

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Claims Assistant information

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How much do claims assistant jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for claims assistant in Riverside, CA is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $23.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claims Assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How to become a claims assistant?

To become a claims assistant, candidates typically need a high school diploma or equivalent, strong organizational and communication skills, and familiarity with insurance policies and claims processing. Some employers prefer candidates with post-secondary education or relevant certifications, and on-the-job training is often provided. Proficiency in computer software and attention to detail are important for success in this role.

How much do adjusters make per claim?

Claims adjusters typically do not earn a fixed amount per claim; instead, they are usually salaried employees or paid hourly. Their income depends on factors such as experience, location, and the complexity of claims handled, with average annual salaries ranging from $50,000 to $80,000. Some adjusters may receive bonuses or commissions based on productivity or performance.

What Are the Duties of a Claims Assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

How does a Claims Assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

Is claims a stressful job?

A claims assistant role can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. The job often requires attention to detail, communication skills, and the ability to work under pressure, which can contribute to stress levels.

What does a claims assistant do?

A claims assistant supports insurance claims processing by collecting and reviewing claim information, verifying documentation, and communicating with clients and adjusters. They often use specialized software and need strong organizational and communication skills to ensure accurate and efficient claim handling.
More about Claims Assistant jobs
What are the most commonly searched types of Claims jobs in Riverside, CA? The most popular types of Claims jobs in Riverside, CA are:
What are popular job titles related to Claims Assistant jobs in Riverside, CA? For Claims Assistant jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Claims Assistant jobs in Riverside, CA look for? The top searched job categories for Claims Assistant jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Claims Assistant jobs? Cities near Riverside, CA with the most Claims Assistant job openings:
Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Riverside, CA as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $45,678 per year, or $22 per hour.
Claims Assistant

Claims Assistant

Gallagher

Corona, CA • Remote

$19.25 - $24.50/hr

Full-time

Posted 24 days ago

Arthur J. Gallagher & Co. rating

7.7

Company rating: 7.7 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

197th of 298 rated insurance

Job description

Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview
This is a remote position based in California, and candidates must reside within the state.
 
Keenan is a leading insurance brokerage and consulting firm serving hospitals, public agencies, and California school districts. Specializing in employee benefits, workers' compensation, loss control, financial services, and property & liability. Keenan is committed to delivering innovative solutions that protect and empower the communities we serve.
 
At Gallagher, we’re united by a commitment to excellence and innovation. As a Claims Assistant, you’ll be the backbone of our claims team, assisting Examiners in every aspect of claims administration. Your role will involve ensuring accuracy, preventing penalties, and delivering outstanding service to our clients. From data entry to investigating claims, you’ll be instrumental in maintaining our high standards of efficiency and client satisfaction.

How you'll make an impact
  • Input data for all new claims and maintain accurate records.
  • Process indemnity payments, wage statements, and mileage calculations.
  • Identify and mitigate potential penalties while ensuring compliance.
  • Deliver 3-point contact to verify injury mechanics, compensability, and discharge.
  • Manage correspondence, including DWC letters, delay letters, and statute letters.
  • Investigate questionable claims and escalate as needed.
  • Schedule medical appointments and manage related documentation.
  • Collaborate with nurses on return-to-work cases.
  • Maintain a 100% closing ratio and ensure timely responses to inquiries.

About You

Required: High school diploma or GED and a minimum of 1 year transferrable work experience within an office environment. Ability to pass any required licensing exams within three attempts. Excellent written, verbal and mathematic skills. Working knowledge of current PC software such as Word and Excel. Familiar with medical terminology.
Preferred: Licensed for all states in which claims are being handled. One year relevant Worker's Compensation experience.
Behaviors: Ability to operate in a team environment with the expectation of enhancing and contributing to the offices overall effectiveness and success. Able to maintain strict confidence regarding information contained in assigned work. Ability to professionally interact with all levels of branch personnel, as well as, clients, vendors and all other office visitors.

Qualifications:

Required: High school diploma or GED and a minimum of 1 year transferrable work experience within an office environment. Ability to pass any required licensing exams within three attempts. Excellent written, verbal and mathematic skills. Working knowledge of current PC software such as Word and Excel. Familiar with medical terminology.
Preferred: Licensed for all states in which claims are being handled. One year relevant Worker's Compensation experience.
Behaviors: Ability to operate in a team environment with the expectation of enhancing and contributing to the offices overall effectiveness and success. Able to maintain strict confidence regarding information contained in assigned work. Ability to professionally interact with all levels of branch personnel, as well as, clients, vendors and all other office visitors.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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