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Claims Assistant Jobs in Riverside, CA (NOW HIRING)

Trean Corporation

Claims Assistant

Ontario, CA · On-site

$20 - $23/hr

The Claims Assistant will provide administrative support to Claims Adjusters with workers compensation claims and learn the overall process of claims handling. RESPONSIBILITIES: * Requires individual ...

Trean Corporation

Senior Claims Adjuster

Ontario, CA · On-site

$85K - $95K/yr

Direct claims assistants to facilitate adjuster assignments as required. This includes directing clerical staff in duties such as copying documents, scheduling medical appointments for injured ...

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Claims Assistant information

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$14

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How much do claims assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for claims assistant in Riverside, CA is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $23.85 per hour, depending on experience, location, and employer.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They help ensure claims are handled accurately and efficiently, often using claims management software. Attention to detail and good communication skills are essential for this role.
More about Claims Assistant jobs

What are the most commonly searched types of Claims jobs in Riverside, CA?

The most popular types of Claims jobs in Riverside, CA are:

What are popular job titles related to Claims Assistant jobs in Riverside, CA?

For Claims Assistant jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Claims Assistant jobs in Riverside, CA look for?

The top searched job categories for Claims Assistant jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Claims Assistant jobs?

Cities near Riverside, CA with the most Claims Assistant job openings:

Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $45,678 per year, or $22 per hour.

Claims Assistant

Trean Corporation

Ontario, CA • On-site

$20 - $23/hr

Full-time

Posted 18 days ago

Job description

Description

POSITION SUMMARY:

The Claims Assistant will provide administrative support to Claims Adjusters with workers compensation claims and learn the overall process of claims handling.


RESPONSIBILITIES:

  • Requires individual to maintain a consistent office presence during normal business hours Monday through Friday. 
  • Receive incoming mail and write the applicable claim number on the document. Distribute the mail and/or scan the mail and attach to the claim file as required and direct it to the appropriate claims adjuster or employee. This must be done within 24 hours of receipt of the mail. Medical bills being sent to a bill review vendor just include the claim number or a bill review form from Origami .
  • Prepare and mail form letters including acceptance letters, bill denial letters, applicable form letters and wage determination letters for adjuster including required enclosures and appeal forms. All assignments are to be completed within 48 hours of receiving the assignment.
  • "Set up" new claims in the software system (Origami) (depending on system authority) based on documentation of a claim from the employer, injured worker, attorney or medical provider. This must be done within 12 business hours of receipt of the claim. The claim is then referred to the claims supervisor to review and complete the assignment to the adjuster.
  • Assist the claims adjusters with scheduling timely appointments with medical providers as requested. All assignments are to be completed within 48 hours of receiving the assignment - unless otherwise stated by adjuster.
  • Provide copies of claim files and mail the copies to medical providers, attorneys and others as directed by adjuster or supervisor. Copies of litigation related files are to be completed within 48 hours of receiving the assignment. Copies of medical reporting going to providers is to be completed within 5 days but must be sent to the provider in advance of any consultation or evaluation.
  • Pay bills for various expenses (depending on system authority), including legal bills, managed care bills and similar expenses as assigned by supervisor or adjuster.
  • Scan all (hard copy) correspondence including all paid bills and medical reporting into the claim system both open and closed. Verify that medical bills are indexed and labeled consistent with EOR/EOB related to bill payment. 
  • Performs other activities, duties and assignments as needed or requested.
  • Must maintain a regular presence in the office. 


Requirements

QUALIFICATIONS:

  • Excellent analytical skills and verbal and written communication skills
  • Strong organizational skills
  • Strong oral and written communication skills
  • High school diploma or GED required
  • Bachelor's degree or equivalent experience preferred
  • Strong work ethic, timeliness and ability to meet various deadlines
  • Must be able to be in office to perform work functions
  • No previous insurance experience required.


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