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Claims Assistant Jobs in Riverside, CA (NOW HIRING)

Artius Solutions

Senior Claims Specialist

Orange, CA · On-site

$110K - $130K/yr

Respond to hotline calls and prepare hotline reports * Assist in training and mentoring Claims Specialist I & II team members * Support management with special projects as needed Education ...

LSMA Management Inc

Claims Manager

San Bernardino, CA · On-site

$87K - $97K/yr

The Claims Manager is responsible for overseeing the daily operations, performance, and regulatory compliance of the Claims Department within the Managed Services Organization (MSO). This role ...

LSMA Management Inc

Claims Examiner

San Bernardino, CA · On-site

$28.85 - $33.65/hr

Description JOB SUMMARY The Claims Examiner is responsible for reviewing, analyzing, and adjudicating medical claims for a management services organization (MSO) supporting medical clinics and ...

LSMA Management Inc

Claims Examiner

San Bernardino, CA · On-site

$28.85 - $33.65/hr

JOB SUMMARY The Claims Examiner is responsible for reviewing, analyzing, and adjudicating medical claims for a management services organization (MSO) supporting medical clinics and Independent ...

LSMA Management Inc

Claims Examiner

San Bernardino, CA · On-site

$28.85 - $33.65/hr

Job Type Full-time Description JOB SUMMARY The Claims Examiner is responsible for reviewing, analyzing, and adjudicating medical claims for a management services organization (MSO) supporting medical ...

LSMA Management Inc

Claims Manager

San Bernardino, CA · On-site

$87K - $97K/yr

The Claims Manager is responsible for overseeing the daily operations, performance, and regulatory compliance of the Claims Department within the Managed Services Organization (MSO). This role ...

LSMA Management Inc

Claims Manager

San Bernardino, CA · On-site

$87K - $97K/yr

The Claims Manager is responsible for overseeing the daily operations, performance, and regulatory compliance of the Claims Department within the Managed Services Organization (MSO). This role ...

Tmhcc

Associate Bond Claims Attorney

Santa Ana, CA

$85K - $117K/yr

Prepare determination letters and assist in mediations and court proceedings. During the first year and beyond : Expand skills to manage more complex claims independently and contribute to risk ...

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All JobsClaims JobsClaims Assistant JobsClaims Assistant Jobs in Riverside, CA

Claims Assistant information

See Riverside, CA salary details

$14

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$29

How much do claims assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for claims assistant in Riverside, CA is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $23.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They often use claims management software and need strong organizational and communication skills to ensure accurate and efficient handling of claims. The role may require familiarity with insurance policies and attention to detail.
More about Claims Assistant jobs

What are the most commonly searched types of Claims jobs in Riverside, CA?

The most popular types of Claims jobs in Riverside, CA are:

What are popular job titles related to Claims Assistant jobs in Riverside, CA?

For Claims Assistant jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Claims Assistant jobs in Riverside, CA look for?

The top searched job categories for Claims Assistant jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Claims Assistant jobs?

Cities near Riverside, CA with the most Claims Assistant job openings:

Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,678 per year, or $22 per hour.

Retail Claims Investigator

Rebel Convenience Stores

Upland, CA • On-site

$25 - $30/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

We're looking for a detail-oriented Claims Investigator to support the fair, accurate, and timely resolution of general liability, property damage, and Injury claims across our convenience store and fuel station locations.
In this role, you'll conduct fact-based investigations, gather evidence, interview involved parties, and provide clear, well-documented findings that support claim decisions. This position partners closely with the Claims Manager and collaborates with internal teams, insurance carriers, third-party administrators, and legal partners.
If you have a background in investigations and enjoy uncovering facts, assessing risk, and supporting sound outcomes, then this may just be the role for you!
What You'll Do

  • Investigate general liability incidents such as slip/trip and falls or customer injuries
  • Investigate property damage claims involving customers or third-party vendors
  • Investigate carwash incidents involving customer vehicle damage
  • Collect evidence, review documentation, conduct interviews, and analyze surveillance footage
  • Evaluate facts to assess liability, identify root cause, and flag potential fraud or negligence
  • Prepare clear, professional investigative reports for claim evaluation and litigation support
  • Maintain accurate and timely documentation in the claims management system
  • Communicate findings, concerns, and red flags to the General Liability Claims Manager
  • Coordinate with insurance carriers, TPAs, legal counsel, and store-level teams
  • Assist with customer outreach or follow-up as needed
Requirements
What You Bring
  • 2+ years of investigative experience in law enforcement, private investigation, insurance claims, loss prevention, or risk management
  • Strong analytical and critical-thinking skills with the ability to assess liability objectively
  • Professional and confident communication style when interacting with claimants, store teams, and legal partners
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Ability to remain calm and professional in sensitive or high-stress situations
  • Experience reviewing surveillance footage and working with DVR systems is a plus
  • Collaborative mindset with a strong track record of working effectively across teams
  • Bachelor's degree preferred, or an equivalent combination of education and experience
Pay for this position is $25-$30 an hour DOE
Benefits
  • Medical, Dental, Vision and Life Insurance
  • 401K Plan
  • Paid Time Off

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