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Claims Assistant Jobs in Riverside, CA (NOW HIRING)

Capital Insurance Group

Claims Counsel

Orange, CA · On-site

Overall, this position will assist in consulting on complex claim files that are reported to Claims Legal. Responsibilities: * Responsible for consultation with claims staff in a variety of claims ...

Corvel

Claims Supervisor

Rancho Cucamonga, CA · Remote

$73K - $113K/yr

Ability to assist team members to develop knowledge and understanding of claims practice * Effective quantitative, analytical and interpretive skills * Strong leadership, management and motivational ...

CorVel Corporation

Claims Supervisor

Rancho Cucamonga, CA · Remote

$113K/yr

Ability to assist team members to develop knowledge and understanding of claims practice * Effective quantitative, analytical and interpretive skills * Strong leadership, management and motivational ...

Corvel

Claims Supervisor

Rancho Cucamonga, CA · On-site

$73K - $113K/yr

Ability to assist team members to develop knowledge and understanding of claims practice * Effective quantitative, analytical and interpretive skills * Strong leadership, management and motivational ...

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All JobsClaims JobsClaims Assistant JobsClaims Assistant Jobs in Riverside, CA

Claims Assistant information

See Riverside, CA salary details

$14

$21

$29

How much do claims assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for claims assistant in Riverside, CA is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $23.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They often use claims management software and need strong organizational and communication skills to ensure accurate and efficient handling of claims. The role may require familiarity with insurance policies and attention to detail.
More about Claims Assistant jobs

What are the most commonly searched types of Claims jobs in Riverside, CA?

The most popular types of Claims jobs in Riverside, CA are:

What are popular job titles related to Claims Assistant jobs in Riverside, CA?

For Claims Assistant jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Claims Assistant jobs in Riverside, CA look for?

The top searched job categories for Claims Assistant jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Claims Assistant jobs?

Cities near Riverside, CA with the most Claims Assistant job openings:

Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,678 per year, or $22 per hour.

Managing Director Strategic Claims Oversight - Healthcare Severity

Cna

Irvine, CA • Hybrid

$97K - $189K/yr

Full-time

Posted 15 days ago

Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there.At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

The Managing Director Strategic Claim Oversight leads the Severity & Excess Accounts team that both directly handles and oversees the highest exposure claims in Healthcare. Ensures the effective execution of claims handling practices and leads ongoing efforts to drive operational initiatives and continuous improvement. Accountable for the overall quality, customer service delivery and productivity of the team.

JOB DESCRIPTION:

Essential Duties & Responsibilities

Performs a combination of dutiesin accordance withdepartmental guidelines:

  • Leads and directs the work activities and has full management responsibility for the performance of the Severity Team. Exercises full management authority, including performance reviews, pay decisions, recruitment, discipline,terminationand other personnel actions.

  • Oversees the most complex investigations of claims, liability and damages anddeterminesclaim strategy, including if claim should be settled or litigated. Develops and directs the execution of the litigation management strategy.

  • Develops andmaintainscollaborative working relationships with internal and external business partners including Operations, Underwriting, Actuary and Risk Control and regularly shares claims outcomes, trends, legaldevelopmentsand other relevant business updates.

  • Responsible for the ongoing management of staff by attracting talent, setting clear direction, providingappropriate guidance, managing performance, recognizing contributions, and developingcapabilities .

  • Ensuresquality by assuring compliance with best practices, and developing and delivering training as needed.

May performadditionalduties as assigned.

Reporting Relationship

AVP or above

Skills, Knowledge & Abilities

  • Senior level knowledge of the theories, principles, practices and procedures of claim and litigation management within an insurance organization.

  • Excellent technical and product specificexpertise, claims resolutionskilland knowledge of insurance and claims principles,practicesand procedures.

  • Excellent verbal and written communication and presentation skills.

  • Excellent negotiation, consultative and facilitation skills with the ability to effectively interact with all internal and external business partners.

  • Ability to exercise independent judgment, and to work with andmaintainconfidential and sensitive information.

  • Excellent analytical andproblem solvingskills, and senior levelskillin managing ambiguous situations and issues.

  • Creativity in resolving unique and challenging business problems

  • Proven ability to take a proactive long-term view of business goals andobjectivesin order toachieve strategic business results.

  • Knowledge of Microsoft Office Suite and other business-related software.

  • Value driven to provide superior solutions to internal and/or external customers.

  • Acts with a sense of urgency to advance priorities of the organization.
    Helpsotherto excel through collaboration and building strong relationships.

  • Raises expectations of self and others by continuously learning and broadening industry and technical skills.

  • Strong management skills with the ability to coach,mentorand develop subordinate staff.

  • Independent judgment and ability to effectively manage internal and external business relationships.

Education & Experience

  • Bachelor's degree with JD preferred or equivalent experience.

  • Admission to the bar of at least one state preferred.

  • Typicallya minimum of ten years of claims or legal experience with a proventrack recordof positive results.

#LI-KC2

#LI-Hybrid

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually.Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visitcnabenefits.com.


CNAutilizesAI-enabled technology during the recruiting process. For more information, please visitourcareers page.


CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contactleaveadministration@cna.com

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