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Claims Director Jobs in Riverside, CA (NOW HIRING)

Claims Supervisor

Rancho Cucamonga, CA ยท Remote

$73K - $113K/yr

The Workers' Compensation Claims Supervisor is responsible for supervising a team of direct reports, ensuring all quality, productivity and customer service criteria are met while adhering to company ...

Senior Claims Adjuster

Ontario, CA ยท On-site

$85K - $95K/yr

Direct claims assistants to facilitate adjuster assignments as required. This includes directing clerical staff in duties such as copying documents, scheduling medical appointments for injured ...

Claims Supervisor

Rancho Cucamonga, CA ยท On-site

$73K - $113K/yr

The Workers' Compensation Claims Supervisor is responsible for supervising a team of direct reports, ensuring all quality, productivity and customer service criteria are met while adhering to company ...

Claims Supervisor

Rancho Cucamonga, CA ยท Remote

$73K - $113K/yr

The Workers' Compensation Claims Supervisor is responsible for supervising a team of direct reports, ensuring all quality, productivity and customer service criteria are met while adhering to company ...

Direct claims assistants to facilitate adjuster assignments as required. This includes directing clerical staff in duties such as copying documents, scheduling medical appointments for injured ...

Senior Claims Adjuster

Ontario, CA ยท On-site

$85K - $95K/yr

Direct claims assistants to facilitate adjuster assignments as required. This includes directing clerical staff in duties such as copying documents, scheduling medical appointments for injured ...

Senior Claims Specialist

Orange, CA ยท On-site

$110K - $130K/yr

Assign, direct, and coordinate with defense counsel in compliance with internal claims guidelines * Investigate and evaluate claims by: * Reviewing medical records * Interviewing involved parties

Senior Claims Examiner

Anaheim, CA

$69K - $89K/yr

Claims Manager / Director of Claims FLSA STATUS: Exempt COMPANY OVERVIEW Venbrook Claims Services is the claims business group of Venbrook Group, LLC, a holding company with subsidiaries engaged in ...

Under direct supervision initially, performs customer service and/or claims functions while training to become a claims representative. Gains exposure to all facets of a professional claims ...

Senior Claims Examiner

Anaheim, CA ยท On-site

$69K - $89K/yr

Claims Manager / Director of Claims FLSA STATUS: Exempt COMPANY OVERVIEW Venbrook Claims Services is the claims business group of Venbrook Group, LLC, a holding company with subsidiaries engaged in ...

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Claims Director information

See Riverside, CA salary details

$87.1K

$132.4K

$185.7K

How much do claims director jobs pay per year?

As of Aug 2, 2026, the average yearly pay for claims director in Riverside, CA is $132,369.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,100.00 and $147,100.00 per year, depending on experience, location, and employer.

How does a Claims Director typically collaborate with other departments to resolve complex claims issues?

A Claims Director often works closely with legal, underwriting, risk management, and customer service teams to resolve complex claims. This collaboration ensures that claims are handled efficiently, comply with regulatory requirements, and align with company policy. The Claims Director may lead cross-functional meetings, provide strategic input, and coordinate investigations, especially on high-value or disputed claims. Effective communication and teamwork are essential to balance the interests of the company and the policyholder while mitigating risk.

What are the key skills and qualifications needed to thrive as a Claims Director, and why are they important?

To thrive as a Claims Director, you need extensive experience in claims management, strong analytical abilities, and typically a bachelor's degree in business, insurance, or a related field. Familiarity with claims processing software, regulatory compliance systems, and often industry certifications such as CPCU or AIC are important. Leadership, strategic thinking, and excellent communication skills set outstanding Claims Directors apart. These competencies are crucial for ensuring efficient claims operations, regulatory adherence, and effective team management within insurance organizations.

What Does a Claims Director Do?

A claims director oversees the daily and long-term operations of an insurance claims department. In this career, you guide the department, establishing uniform policies on insurance coverage and claims for a variety of situations, such as personal injuries, property damage, or casualty loss, based on appraisal information and verification of claims by other insurance specialists. Although your duties and responsibilities are mostly in a managerial capacity, you may advise subordinates or take over claims that are particularly complex. You also represent the department and company and ensure that customers receive excellent service.

What are Claims Directors?

Claims Directors are senior professionals responsible for overseeing the claims department within an insurance company or similar organization. They develop and implement policies, manage claims staff, and ensure that claims are processed efficiently and in compliance with regulations. Their role includes analyzing claim trends, handling complex or escalated cases, and working to minimize company risk. Claims Directors also collaborate with other departments to improve customer satisfaction and operational effectiveness.
What are the most commonly searched types of Claims jobs in Riverside, CA? The most popular types of Claims jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Claims Director jobs? Cities near Riverside, CA with the most Claims Director job openings:
Infographic showing various Claims Director job openings in Riverside, CA as of July 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $132,369 per year, or $63.6 per hour.

Managing Director Strategic Claims Oversight - Healthcare Severity

Cna

Irvine, CA โ€ข Hybrid

$97K - $189K/yr

Full-time

Posted yesterday

New


Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there.At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

The Managing Director Strategic Claim Oversight leads the Severity & Excess Accounts team that both directly handles and oversees the highest exposure claims in Healthcare. Ensures the effective execution of claims handling practices and leads ongoing efforts to drive operational initiatives and continuous improvement. Accountable for the overall quality, customer service delivery and productivity of the team.

JOB DESCRIPTION:

Essential Duties & Responsibilities

Performs a combination of dutiesin accordance withdepartmental guidelines:

  • Leads and directs the work activities and has full management responsibility for the performance of the Severity Team. Exercises full management authority, including performance reviews, pay decisions, recruitment, discipline,terminationand other personnel actions.

  • Oversees the most complex investigations of claims, liability and damages anddeterminesclaim strategy, including if claim should be settled or litigated. Develops and directs the execution of the litigation management strategy.

  • Develops andmaintainscollaborative working relationships with internal and external business partners including Operations, Underwriting, Actuary and Risk Control and regularly shares claims outcomes, trends, legaldevelopmentsand other relevant business updates.

  • Responsible for the ongoing management of staff by attracting talent, setting clear direction, providingappropriate guidance, managing performance, recognizing contributions, and developingcapabilities .

  • Ensuresquality by assuring compliance with best practices, and developing and delivering training as needed.

May performadditionalduties as assigned.

Reporting Relationship

AVP or above

Skills, Knowledge & Abilities

  • Senior level knowledge of the theories, principles, practices and procedures of claim and litigation management within an insurance organization.

  • Excellent technical and product specificexpertise, claims resolutionskilland knowledge of insurance and claims principles,practicesand procedures.

  • Excellent verbal and written communication and presentation skills.

  • Excellent negotiation, consultative and facilitation skills with the ability to effectively interact with all internal and external business partners.

  • Ability to exercise independent judgment, and to work with andmaintainconfidential and sensitive information.

  • Excellent analytical andproblem solvingskills, and senior levelskillin managing ambiguous situations and issues.

  • Creativity in resolving unique and challenging business problems

  • Proven ability to take a proactive long-term view of business goals andobjectivesin order toachieve strategic business results.

  • Knowledge of Microsoft Office Suite and other business-related software.

  • Value driven to provide superior solutions to internal and/or external customers.

  • Acts with a sense of urgency to advance priorities of the organization.
    Helpsotherto excel through collaboration and building strong relationships.

  • Raises expectations of self and others by continuously learning and broadening industry and technical skills.

  • Strong management skills with the ability to coach,mentorand develop subordinate staff.

  • Independent judgment and ability to effectively manage internal and external business relationships.

Education & Experience

  • Bachelor's degree with JD preferred or equivalent experience.

  • Admission to the bar of at least one state preferred.

  • Typicallya minimum of ten years of claims or legal experience with a proventrack recordof positive results.

#LI-KC2

#LI-Hybrid

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually.Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visitcnabenefits.com.


CNAutilizesAI-enabled technology during the recruiting process. For more information, please visitourcareers page.


CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contactleaveadministration@cna.com