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Property Claims Manager Jobs in Riverside, CA (NOW HIRING)

Rebel Convenience Stores

Claims Coordinator

Upland, CA · On-site

Manage property damage claims from initial report through final resolution * Assist with claim-related administrative tasks and documentation as needed * Ensure claims are handled in accordance with ...

Venbrook

Senior Claims Examiner

Anaheim, CA

$69K - $89K/yr

Manage end-to-end handling of auto, general liability, property damage, and bodily injury claims ... for public entity clients, from first notice of loss through resolution. * Execute client ...

Rebel Convenience Stores

Claims Coordinator

Upland, CA · On-site

Manage property damage claims from initial report through final resolution * Assist with claim-related administrative tasks and documentation as needed * Ensure claims are handled in accordance with ...

Venbrook

Senior Claims Examiner

Anaheim, CA · On-site

$69K - $89K/yr

Manage end-to-end handling of auto, general liability, property damage, and bodily injury claims ... for public entity clients, from first notice of loss through resolution. * Execute client ...

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All JobsProperty Claims JobsProperty Claims Manager JobsProperty Claims Manager Jobs in Riverside, CA

Property Claims Manager information

See Riverside, CA salary details

$36.5K

$91.7K

$145K

How much do property claims manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for property claims manager in Riverside, CA is $91,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,900.00 and $109,500.00 per year, depending on experience, location, and employer.

What is the difference between Property Claims Manager vs Property Adjuster?

AspectProperty Claims ManagerProperty Adjuster
CredentialsInsurance licenses, management experienceInsurance licenses, claims handling certifications
Work EnvironmentOversees claims teams, manages claims processesEvaluates property damage, investigates claims
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Search & Comparison IntentManagement roles, leadership in claimsHands-on claims evaluation, damage assessment

The main difference between a Property Claims Manager and a Property Adjuster lies in their roles. The Property Claims Manager oversees the claims process, manages teams, and handles higher-level administrative tasks. In contrast, the Property Adjuster focuses on evaluating damages, investigating claims, and determining payouts. Both roles require insurance licenses and industry experience, but their responsibilities and work environments differ significantly.

What are some common challenges faced by Property Claims Managers, and how can they be effectively addressed?

Property Claims Managers often encounter challenges such as managing high caseloads, navigating complex policy language, and handling disputes between policyholders and service providers. To address these, strong organizational skills, clear communication, and effective negotiation abilities are essential. Collaborating closely with adjusters, legal teams, and clients helps ensure claims are settled fairly and efficiently. Ongoing training and staying updated on industry regulations also play a key role in overcoming these challenges.

What are the key skills and qualifications needed to thrive as a Property Claims Manager, and why are they important?

To thrive as a Property Claims Manager, you need expertise in insurance claims processes, property damage assessment, and a solid understanding of relevant laws and regulations, usually backed by a bachelor’s degree and experience in claims handling. Familiarity with claims management software, digital documentation tools, and industry certifications like AIC (Associate in Claims) is often expected. Strong analytical thinking, negotiation, and interpersonal communication skills help manage complex claims and lead teams effectively. These competencies ensure accurate claims evaluation, customer satisfaction, and regulatory compliance in a fast-paced environment.

What are Property Claims Managers?

Property Claims Managers are insurance professionals responsible for overseeing and managing property insurance claims. They ensure that claims are processed efficiently, fairly, and in accordance with policy terms. Their duties include supervising claims adjusters, investigating complex cases, negotiating settlements, and maintaining compliance with company and regulatory standards. Property Claims Managers play a critical role in ensuring customer satisfaction and protecting the financial interests of their company.
What are popular job titles related to Property Claims Manager jobs in Riverside, CA? For Property Claims Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Property Claims Manager jobs in Riverside, CA look for? The top searched job categories for Property Claims Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Property Claims Manager jobs? Cities near Riverside, CA with the most Property Claims Manager job openings:
Property Claims Manager jobs near you
Infographic showing various Property Claims Manager job openings in Riverside, CA as of July 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $91,663 per year, or $44.1 per hour.
Supervisor Property Claims Branch

Supervisor Property Claims Branch

Mercury Insurance Services, LLC

Rancho Cucamonga, CA • On-site

$94K - $179K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Mercury Insurance rating

8.9

Company rating: 8.9 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

36th of 298 rated insurance

Job description

Overview
Seeking a candidate based in California who is within a reasonable commuting distance of Rancho Cucamonga.
Position Summary:
If you're passionate about helping people restore their lives when the unexpected happens to their homes and providing the best customer experience, then our Mercury Insurance Property Claims team could be the place for you!
As a supervisor your role is to provide inspired leadership, technical and administrative oversight for a team of claims adjusters/examiners responsible for the adjudication and settlement of minor to moderate complexity first party property claims through efficient and compassionate service. Your responsibilities will include coaching and mentoring team members to achieve company goals and to ensure all activity and file handling is consistent with company policies, procedures, and statutory guidelines. The role supports continuous development of team members in pursuing their career goals. The Supervisor manages staffing levels and workloads while monitoring attendance, personnel issues, performance evaluations, interviewing and completing the disciplinary action process.
Geo-Salary Information
An in-person interview may be required during the hiring process
State specific pay scales for this role are as follows:
In CA: Typical hiring range is $94,458 to $179,048
The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.
Responsibilities
Essential Job Functions:
Supervise the professional staff in the handling of property claims within specified unit by assigning new and transferred losses to staff, reviewing initial investigations, evaluations, demands, authority for settlement, reserve recommendations, etc., providing guidance and recommending action plans.
Assists in the development of basic objectives, procedures, and operations of the branch; analyzes operating results relative to established guidelines and takes appropriate action to improve performance and productivity.
Assists in the direction of the claims branch to minimize indemnity and expense impact, to ensure appropriate reserve levels, and to implement claims objectives, policies, and procedures.
Maintains performance records and prepares reports for management regarding unit operations, production, and expenses, as necessary.
Ensure excellent customer service is provided by Property Claims professionals and directly address escalated customer service issues.
May review and approve utilization of vendors for investigative purposes to ensure proper expense controls exist.
Represents the Company and branch in relationships with consumers, government agencies, independent vendors, and agents.
Screens files for possible coverage issues, fraudulent or inflated claims or questionable activity and transfers files to appropriate department for further investigation as needed.
Reviews team member work quality and service interactions with customers by conducting ride alongs, sit alongs and file reviews
Other functions may be assigned
Qualifications
Education:
• Bachelor's Degree desired
• Ability to obtain state specific property claims licensing, where required.
Experience: Describe the required/desired years and type of experience
Experience:
• A minimum of 5 years related property claims industry experience preferred
• Or equivalent combination of education and/or experience may be considered
• Have prior experience working or leading a group of team members preferred
Knowledge and Skills:
As a Property Claims Branch Supervisor, you will:
• Need advanced proficiency and experience using Microsoft Office (Teams, Excel, Access, PowerPoint and Word)
• Need ability to accurately interpret estimates completed on commonly used industry software
• Have proficiency and experience using virtual inspection and meetings tools
• Obtain and utilize in-depth technical knowledge of established Company policies, procedures, products and services, as well as Property Claims operations and the insurance contract; and the ability to apply such knowledge in an administrative/supervisory capacity.
• Make accurate assessments of damage and reparability, utilizing their strong technical and analytical abilities.
Evaluate appropriateness of actions taken by claims personnel to settle claims and maintain objectivity and consistency in evaluating claim files.
• Exercise independent judgment with respect to staff and claims issues which may have a very significant impact on the Company in areas such as costs, consumer loyalty, team member relations and legal complications.
• Possess excellent written and verbal communication skills and the ability to correspond effectively and professionally with staff, agents, insureds, attorneys, etc. Interacts cordially with other team members to accomplish common tasks.
• Effectively conduct training and serve as a facilitator for staff, as needed.
• Motivate, monitor and develop others in a career development and training capacity to maintain a knowledgeable and highly-qualified staff of Property Claims Professionals.
• Work independently in the planning and development of departmental goals and objectives under the direction of management.
• Utilize critical attention to detail, good organizational skills, self-initiative to prioritize daily needs of the property departments.
• Create a climate where people are motivated to do their best to help the organization achieve its objectives.
• Hold self and others high levels of accountability to meet commitments.
• Paint a compelling picture of the vision and strategy that motivates others to action.
• Create a culture of continuous learning and development, providing opportunities for your direct reports to reach their full potential.
• Utilize resilience and creativity to anticipate changing market conditions, handle day-to-day issues, and lead special projects when needed.
• Make timely and thoughtful decisions imperfect information, to continuously move the organization forward.
About the Company
Why choose a career at Mercury?
At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can't imagine a world without it.
Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.
We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.
Learn more about us here: https://www.mercuryinsurance.com/about/careers
Perks and Benefits
We offer many great benefits, including:
  • Competitive compensation
  • Flexibility to work from anywhere in the United States for most positions
  • Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
  • Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
  • Medical, dental, vision, life, and pet insurance
  • 401 (k) retirement savings plan with company match
  • Engaging work environment
  • Promotional opportunities
  • Education assistance
  • Professional and personal development opportunities
  • Company recognition program
  • Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more

Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.
Pay Range
USD $94,458.00 - USD $179,048.00 /Yr.

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